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Minibar, in-room safe, desk, free cots/infant beds
Minibar, in-room safe, desk, free cots/infant beds
Minibar, in-room safe, desk, free cots/infant beds
Minibar, in-room safe, desk, free cots/infant beds

Guest reviews

4.2 out of 5 Very good
556 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Breakfast Available
Bar
Laundry
Housekeeping

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitiser provided

Map

Explore the area

Popular LocationRossio Square3 min walk
Popular LocationSanta Justa Elevator4 min walk
Popular LocationCastle of Sao Jorge10 min walk
AirportLisbon (LIS-Humberto Delgado)23 min drive

Choose dates to view prices

  • Single Room

    4.9/5 guest room rating

    Room amenities

    • 16 sq m
    • Sleeps 1
    More detailsSingle Room
  • Double or Twin Room

    4.7/5 guest room rating

    Room amenities

    • 16 sq m
    • Sleeps 3
    More detailsDouble or Twin Room

About this area

Lisbon

Located in Lisbon, My Story Hotel Tejo is in the city centre and near a metro station. The area's natural beauty can be seen at Botanical Garden and Costa da Caparica Beach, while Mercado da Ribeira and Gulbenkian Museum are cultural highlights. Lisbon Zoo and Lisbon Oceanarium are not to be missed. Our guests love the hotel's convenience for public transport: Praça da Figueira Stop and Martim Moniz Stop are just steps away.

Visit our Lisbon travel guide
Map
Popular Location

What's nearby

  • Rossio Square - 3 min walk
  • Santa Justa Elevator - 4 min walk
  • Carmo Convent - 6 min walk
  • Restauradores Square - 9 min walk
  • Castle of Sao Jorge - 10 min walk

Getting around

  • Praça da Figueira Stop - 1 min walk
  • Rossio Station - 6 min walk
  • Lisbon (LIS-Humberto Delgado) - 23 min drive

About this property

My Story Hotel Tejo

3-star Lisbon hotel in Lisbon Old Town, walk to Rossio Square
Along with a bar/lounge, this smoke-free hotel has a coffee shop/café and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. All 59 rooms offer free WiFi, minibars and flat-screen TVs with cable channels. Hairdryers, safes and showers are among the other amenities that guests will find.
My Story Hotel Tejo offers 59 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in December 2016.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Clean & Safe (Portugal)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Parking nearby: EUR 21 per day
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • To-go breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 10 for adults and EUR 10 for children
  • 1 coffee shop/cafe
  • 1 bar

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in between 3 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements
Guests planning to arrive after midnight are asked to inform the hotel by contacting the hotel prior to arrival. <br /><br />

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 2 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for EUR 35 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: EUR 10 for adults and EUR 10 for children (approximately)
  • Airport shuttle fee: EUR 25 per room (one way)
  • Nearby parking fee: EUR 21 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast
The property affirms that it follows sanitisation practices of Clean & Safe (Portugal) guidelines
The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms

Frequently asked questions

Can I cancel my reservation for free at My Story Hotel Tejo and receive a full refund?
Yes, My Story Hotel Tejo offers free cancellation on select room rates, because flexibility matters! Please refer to My Story Hotel Tejo cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
My Story Hotel Tejo doesn't offer parking.
What time is check-in at My Story Hotel Tejo?
Check-in is from 3 PM to midnight.
What time is check-out at My Story Hotel Tejo?
Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 25 per room, one way, applies.
Where is this property located?
Located in Lisbon Old Town, this hotel is within a 5-minute walk of Figueira Square, Rossio Square and Santa Justa Elevator. Lisbon Cathedral (Se) and Carmo Convent are also within 10 minutes. Praça da Figueira Stop is only a 2-minute walk and Martim Moniz Stop is 2 minutes.

Guest reviews

Overall score and ratings for My Story Hotel Tejo

4.2
Very good
5 - Excellent
222
4 - Good
228
3 - Okay
81
2 - Mediocre
18
1 - Poor
7
4.4
Cleanliness
4.3
Service and Staff
4.2
Amenities
4.1
Property condition
3.0 out of 5 Okay

    Hotel Mostly favorable towards younger crowd. Most of the Staff were younger and not to receptive to the needs of the older hotel guess. My partner and I checked into our room and notice that there was only one chair in the room. As Senior Citizens we found that it was rather difficult one of us to be sitting on the bed while the other in the chair. We went to the front desk and requested if we could have another chair place in the room. Never received a response. Stay 5 days without any reply to our request. The owner of Seaside shoes should look into the needs of the guess.

    Stayed 5 nights in Dec 2019
    5.0 out of 5 Excellent
    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Staff is very friendly and rooms are clean! Great location as well!

    Stayed 5 nights in Dec 2019
    4.0 out of 5 Good
    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great location !

    Stayed 1 night in Dec 2019
    5.0 out of 5 Excellent
    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 3 nights in Dec 2019
    5.0 out of 5 Excellent
    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    I’ll be back

    Stayed 3 nights in Dec 2019