Minibar, in-room safe, laptop workspace, blackout curtains

Reviews of Pestana Lisboa Vintage City Center Suites

4 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 124 out of 224 reviews" "
Rating 8 - Good. 64 out of 224 reviews" "
Rating 6 - Okay. 19 out of 224 reviews" "
Rating 4 - Poor. 9 out of 224 reviews" "
Rating 2 - Terrible. 8 out of 224 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ashlee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accommodating. The hotel is central to everything and is clean and beautiful. I would stay here again for sure!
Stayed 3 nights in Apr 2024
Response from The Team at Pestana Lisboa Vintage on 3 May,2024
Dear Mrs. Ashlee, Thank you for your feedback on your stay at Pestana Lisboa Vintage. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Lisboa Vintage, and we look forward to welcoming you again soon.Best regards, The Team at Pestana Lisboa Vintage

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect not sure why it has so bad reviews. Never had any issue with elevator. Not sure if property was full though!
Stayed 3 nights in Apr 2024
Response from The Team at Pestana Lisboa Vintage on 3 May,2024
Dear Mr. Javier, We were delighted to hear that your recent stay at Pestana Lisboa Vintage was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Lisboa Vintage for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, The Team at Pestana Lisboa Vintage

10/10 Excellent

Lee Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean, the staff were friendly and helpful. Situated close to the metro so getting around was easy.
Stayed 7 nights in Feb 2024
Response from The Team at Pestana Lisboa Vintage on 23 Apr,2024
Dear Mr./Mrs. Lee Benjamin, We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comments about our location. We take great pride in being able to offer a great experience to our Guests.We thank you for your stay, and we look forward to welcoming you again soon at Pestana Lisboa Vintage.Kind regards, The Team at Pestana Lisboa Vintage

8/10 Good

Vilma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service received from Andy's team at the breakfast restaurant was excellent!
Stayed 2 nights in Apr 2024
Response from The Team at Pestana Lisboa Vintage on 23 Apr,2024
Dear Mrs. Vilma, Thank you for your feedback on your stay at Pestana Lisboa Vintage. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Lisboa Vintage, and we look forward to welcoming you again soon.Best regards, The Team at Pestana Lisboa Vintage

10/10 Excellent

Oly, The Woodlands

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from The Team at Pestana Lisboa Vintage on 23 Apr,2024
Dear Mr./Mrs. Oly, On behalf of our entire team at Pestana Lisboa Vintage, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Lisboa Vintage.Best regards, The Team at Pestana Lisboa Vintage

8/10 Good

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was nice. But I do not believe it’s family friendly it did not have a lot of nightlife or dining options.
Stayed 1 night in Apr 2024
Response from The Team at Pestana Lisboa Vintage on 10 Apr,2024
Dear Mrs. Adriana,On behalf of our entire team at Pestana Lisboa Vintage, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continuously improve in anticipating our Guests' needs, preferences, and expectations.We were glad to hear that, overall, you enjoyed your stay at Pestana Lisboa Vintage. At the same time, we would like to apologize for not fully meeting your expectations in some instances. We are sorry for any inconvenience caused. We have shared your comments with our teams to ensure that improvements will be made.It was a real pleasure for us to have you as our Guest, and we hope you will give us another opportunity to welcoming you again at Pestana Lisboa Vintage and regain your trust during your next visit.Warm regards,The Team at Pestana Lisboa Vintage

4/10 Poor

Vili

Travelled with family
Disliked: Staff & service, property conditions & facilities
Poor facilities & unprofessional staff.
Stayed 4 nights in Mar 2024
Response from The Team at Pestana Lisboa Vintage on 5 Apr,2024
Dear Mr./Mrs. Vili,We would like to thank you for sharing this information with us because we can only improve with the valuable feedback provided by our Guests.We would like to apologise for any inconvenience caused during your stay. We are sorry that our team did not meet your expectations.We have already spoken to the team. We are working together to improve the quality of our service and assistance.We hope that, nonetheless, your experience was positive. Thank you for staying with us! We sincerely hope you will give us one more opportunity to rebuild your trust in our team service and to recover your impression of the hotel.Kind regards,

6/10 Okay

Blaze

Liked: Cleanliness
Stayed 7 nights in Mar 2024
Response from The Team at Pestana Lisboa Vintage on 5 Apr,2024
Dear Mr./Mrs. Blaze, On behalf of our entire team at Pestana Lisboa Vintage, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Lisboa Vintage.Best regards, The Team at Pestana Lisboa Vintage

8/10 Good

Juan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente localización y muy moderno. Muy seguro y con buenas opciones para compras y restaurantes.
Stayed 3 nights in Mar 2024
Response from Pestana Lisboa Vintage on 28 Mar,2024
Estimado Sr. Juan, De parte del personal de Pestana Lisboa Vintage, nos gustaría agradecerle su maravillosa opinión.Es un placer saber que su estancia ha sido de su agrado, y que hemos contribuido a crear memorables recuerdos.¡Estamos deseando volver a recibirlo muy pronto en nuestro hotel!Atentamente, Pestana Lisboa Vintage

8/10 Good

Nishat

Stayed 4 nights in Feb 2024
Response from The Team at Pestana Lisboa Vintage on 8 Mar,2024
DearNishat, On behalf of our entire team at Pestana Lisboa Vintage, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Lisboa Vintage.Best regards, The Team at Pestana Lisboa Vintage

2/10 Terrible

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance to shops, restaurants, and places to visit around the city. The staff is wonderful and very helpful.
Stayed 4 nights in Feb 2024
Response from The Team at Pestana Lisboa Vintage on 8 Mar,2024
Dear Mrs. Christina, Thank you for your feedback on your stay at Pestana Lisboa Vintage. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.Can we ask you to correct your review because you gave us a 1/5 points.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Lisboa Vintage, and we look forward to welcoming you again soon.Best regards, The Team at Pestana Lisboa Vintage

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property in general was very good, the check in was excruciatingly slow even though I checked in on line 24 hrs earlier as requested by the hotel, the lifts were slow and could be hard to get hold of. However there were more positive things, the breakfast was good, the staff were efficient and friendly, rooms were good, clean with free water and the location was good too
Stayed 4 nights in Feb 2024
Response from The Team at Pestana Lisboa Vintage on 19 Feb,2024
Dear Mr. John, On behalf of our entire team at Pestana Lisboa Vintage, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continuously improve in anticipating our Guests' needs, preferences, and expectations.We were glad to hear that, overall, you enjoyed your stay at Pestana Lisboa Vintage. At the same time, we would like to apologize for not fully meeting your expectations in some instances. We are sorry for any inconvenience caused. We have shared your comments with our teams to ensure that improvements will be made.It was a real pleasure for us to have you as our Guest, and we hope you will give us another opportunity to welcoming you again at Pestana Lisboa Vintage and regain your trust during your next visit.Warm regards, The Team at Pestana Lisboa Vintage

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from The Team at Pestana Lisboa Vintage on 15 Jan,2024
Dear Guest, On behalf of our entire team at Pestana Lisboa Vintage, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Lisboa Vintage.Best regards, The Team at Pestana Lisboa Vintage

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente localización,muy buen servicio, excelente limpieza.
Stayed 3 nights in Jan 2024
Response from Pestana Lisboa Vintage on 15 Jan,2024
Estimado Sr. Ricardo, Queremos aprovechar esta oportunidad para agradecerle el tiempo que ha dedicado a facilitarnos su opinión. Nos ha encantado leer sus genuinos comentarios sobre nuestra ubicación. Estamos extremadamente orgullosos de poder ofrecer una experiencia maravillosa a nuestros huéspedes.Le damos gracias por su estancia y estamos deseando volver a darle la bienvenida muy pronto en Pestana Lisboa Vintage.Saludos cordiales, Pestana Lisboa Vintage

10/10 Excellent

Aseel Zako

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from The Team at Pestana Lisboa Vintage on 15 Jan,2024
Dear Mr. Aseel Zako, We were delighted to hear that your recent stay at Pestana Lisboa Vintage was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Lisboa Vintage for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, The Team at Pestana Lisboa Vintage

10/10 Excellent

Leo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from El equipo Pestana Lisboa Vintage on 19 Dec,2023
Estimado Sr. Leo, De parte del personal de Pestana Lisboa Vintage, nos gustaría agradecerle su maravillosa opinión. Es un placer saber que su estancia ha sido de su agrado, y que hemos contribuido a crear memorables recuerdos. ¡Estamos deseando volver a recibirlo muy pronto en nuestro hotel! Atentamente, Pestana Lisboa Vintage

4/10 Poor

Ira Concepcion Seggay

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was good except the staff, very unfriendly. They do not even say good morning. To be exact, just the reception. Restaurant staff was good.
Stayed 3 nights in Nov 2023
Response from The Team at Pestana Lisboa Vintage on 5 Dec,2023
Dear Mrs. Ira Seggay, On behalf of our entire team at Pestana Lisboa Vintage, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continuously improve in anticipating our Guests' needs, preferences, and expectations.We were glad to hear that, overall, you enjoyed your stay at Pestana Lisboa Vintage. At the same time, we would like to apologize for not fully meeting your expectations in some instances. We are sorry for any inconvenience caused. We have shared your comments with our teams to ensure that improvements will be made.It was a real pleasure for us to have you as our Guest, and we hope you will give us another opportunity to welcoming you again at Pestana Lisboa Vintage and regain your trust during your next visit.Warm regards, The Team at Pestana Lisboa Vintage

2/10 Terrible

Adam

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The room had a foul odor that was over-powering. I spoke with the front desk staff and they were unable/unwilling to help. I was told it was an old building. That was the only answer!
Stayed 4 nights in Nov 2023
Response from The Team at Pestana Lisboa Vintage on 5 Dec,2023
Dear Mrs. Adam, Thank you for taking the time to provide us with your feedback on your experience at Pestana Lisboa Vintage. Your opinion is crucial for us to improve how we work.We would like to sincerely apologize for not fully meeting your expectations and for any inconvenience this may have caused.We have shared your comments with our teams to ensure that improvements will be made.We would like to thank you for staying at Pestana Lisboa Vintage. We hope this experience has not tarnished your impression of our hotel permanently. We would be delighted to change it during your next stay.Kind regards,The Team at Pestana Lisboa Vintage

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the hotel, good cleanliness, well located and safe
Stayed 2 nights in Nov 2023
Response from The Team at Pestana Lisboa Vintage on 13 Nov,2023
Dear Mr. Jose, We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comments about our location. We take great pride in being able to offer a great experience to our Guests.We thank you for your stay, and we look forward to welcoming you again soon at Pestana Lisboa Vintage.Kind regards, The Team at Pestana Lisboa Vintage

6/10 Okay

Kerry

Travelled with family
Disliked: Property conditions & facilities
It was ok, but really didn’t seem like a 4 star hotel. Bathroom was tiny with a door stopper right in front of the base of the toilet!
Stayed 5 nights in Oct 2023
Response from The Team at Pestana Lisboa Vintage on 13 Nov,2023
Dear Mrs. Kerry, We appreciated the time you took to give us your honest opinion on your stay and, in particular, the comments regarding your accommodation. We sincerely apologise for any inconvenience caused during your stay. We have taken note of the issues raised. We are working with the relevant teams to solve the matter and improve the conditions offered.Thank you once again for staying with us, and we hope that, in the future, you will give us another opportunity to host you and change your impression of Pestana Lisboa Vintage.Kind regards, Rita Ferreira - Unit Manager

10/10 Excellent

Belkis, Miami

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Nice property and the area is great.
Stayed 8 nights in Oct 2023
Response from The Team at Pestana Lisboa Vintage on 2 Nov,2023
DearBelkis, We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comments about our location. We take great pride in being able to offer a great experience to our Guests.We thank you for your stay, and we look forward to welcoming you again soon at Pestana Lisboa Vintage.Kind regards, The Team at Pestana Lisboa Vintage

10/10 Excellent

liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place.
Good location easy get to anywhere. Not good area for nightlife. Taxi cheap to get there.
Stayed 3 nights in Oct 2023
Response from The Team at Pestana Lisboa Vintage on 2 Nov,2023
Dear Mr. liam, We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comments about our location. We take great pride in being able to offer a great experience to our Guests.We thank you for your stay, and we look forward to welcoming you again soon at Pestana Lisboa Vintage.Kind regards, The Team at Pestana Lisboa Vintage

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly and accommodating, and the hotel is beautiful and very well-maintained. Highly recommend it.
Stayed 5 nights in Oct 2023
Response from The Team at Pestana Lisboa Vintage on 19 Oct,2023
Dear Mrs. Jenna, On behalf of our entire team at Pestana Lisboa Vintage, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Lisboa Vintage.Best regards, The Team at Pestana Lisboa Vintage

10/10 Excellent

Mikhail, Studio City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying at Pestana Lisboa Vintage city center hotel. Our room was nice (albeit small) and the bed was comfortable. Minor issues we had were addressed immediately. Restaurant downstairs serves decent breakfast and is also open in the afternoon/evening so one night we really enjoyed a good Portuguese wine and salmon tartar which was delicious. The hotel is located about 15 min from the city center, so you are away from all the busy tourist area while it is reachable by foot. If you want to explore the city on the double decker hop-on/hop-off bus, they have their hub right around the corner from this hotel (although I wouldn’t recommend that bus in Lisbon, read their reviews online).
Stayed 5 nights in Oct 2023
Response from The Team at Pestana Lisboa Vintage on 19 Oct,2023
Dear Mikhail, We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comments about our location. We take great pride in being able to offer a great experience to our Guests.We thank you for your stay, and we look forward to welcoming you again soon at Pestana Lisboa Vintage.Kind regards, The Team at Pestana Lisboa Vintage

10/10 Excellent

Jenny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. The rooms are quant and perfect for 2. We had a balcony room and seperate living room that really helped make the space feel not cramped.
Stayed 4 nights in Oct 2023
Response from The Team at Pestana Lisboa Vintage on 12 Oct,2023
Dear Mrs. Jenny, We were delighted to hear that your recent stay at Pestana Lisboa Vintage was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Lisboa Vintage for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, The Team at Pestana Lisboa Vintage

6/10 Okay

sara

Travelled with group
Nothing special. Wouldn’t recommend
Stayed 1 night in Oct 2023
Response from The Team at Pestana Lisboa Vintage on 12 Oct,2023
Dear Mrs. Sara, Thank you for taking the time to provide us with your feedback on your experience at Pestana Lisboa Vintage. Your opinion is crucial for us to improve how we work.We would like to sincerely apologize for not fully meeting your expectations and for any inconvenience this may have caused.We have shared your comments with our teams to ensure that improvements will be made.We would like to thank you for staying at Pestana Lisboa Vintage. We hope this experience has not tarnished your impression of our hotel permanently. We would be delighted to change it during your next stay.Kind regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel
Good hotel, clean comfortable and convenient for local restaurants.
Stayed 2 nights in Sep 2023
Response from The Team at Pestana Lisboa Vintage on 25 Sept,2023
Dear Guest, Thank you for your feedback on your stay at Pestana Lisboa Vintage. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Lisboa Vintage, and we look forward to welcoming you again soon.Best regards, The Team at Pestana Lisboa Vintage

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from The Team at Pestana Lisboa Vintage on 25 Sept,2023
Dear Mrs. Josephine,On behalf of the entire team at Pestana Lisboa Vintage, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards, The Team at Pestana Lisboa Vintage

6/10 Okay

Florence

Stayed 2 nights in Sep 2023
Response from The Team at Pestana Lisboa Vintage on 25 Sept,2023
Dear Mrs. Florence, Thank you for taking the time to provide us with your feedback on your experience at Pestana Lisboa Vintage. Your opinion is crucial for us to improve how we work.We would like to sincerely apologize for not fully meeting your expectations and for any inconvenience this may have caused.We have shared your comments with our teams to ensure that improvements will be made.We would like to thank you for staying at Pestana Lisboa Vintage. We hope this experience has not tarnished your impression of our hotel permanently. We would be delighted to change it during your next stay.Kind regards,Rita Ferreira - Unit Manager

10/10 Excellent

Julio, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is great, and the staff is the best always available and compromised with their guest! Special mention to Mr. Brito in front desk who help us to complete some work requirements during our stay.
Stayed 1 night in Sep 2023
Response from The Team at Pestana Lisboa Vintage on 25 Sept,2023
Dear Mr. Julio, Thank you for your feedback on your stay at Pestana Lisboa Vintage. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Lisboa Vintage, and we look forward to welcoming you again soon.Best regards, The Team at Pestana Lisboa Vintage

10/10 Excellent

Maria

Stayed 1 night in Sep 2023
Response from A Equipa do Pestana Lisboa Vintage on 12 Oct,2023
Cara Sra. Maria,Em nome de toda a equipa do Pestana Lisboa Vintage, gostaríamos de agradecer-lhe pelo seu feedback.Recebemos com enorme prazer a notícia de que passou uma estadia agradável connosco e que ajudámos a criar boas recordações.Esperamos voltar a acolhê-la em breve no nosso hotel!Atenciosamente, A Equipa do Pestana Lisboa Vintage

8/10 Good

Ada

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from The Team at Pestana Lisboa Vintage on 25 Sept,2023
Dear Mrs. Ada,On behalf of the entire team at Pestana Lisboa Vintage, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards, The Team at Pestana Lisboa Vintage

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from The Team at Pestana Lisboa Vintage on 25 Sept,2023
Dear Guest,On behalf of the entire team at Pestana Lisboa Vintage, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards, The Team at Pestana Lisboa Vintage

10/10 Excellent

Danielle Chassin de

Great spot
Stayed 1 night in Aug 2023
Response from The Team at Pestana Lisboa Vintage on 5 Sept,2023
Dear Mrs. Danielle Chassin de, On behalf of our entire team at Pestana Lisboa Vintage, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Lisboa Vintage.Best regards, The Team at Pestana Lisboa Vintage

8/10 Good

Arturo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very spacious and good.
Stayed 3 nights in Aug 2023
Response from The Team at Pestana Lisboa Vintage on 5 Sept,2023
Dear Mr. Arturo, We were delighted to hear that your recent stay at Pestana Lisboa Vintage was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Lisboa Vintage for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, The Team at Pestana Lisboa Vintage

8/10 Good

Pierre-Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice
Stayed 3 nights in Aug 2023
Response from The Team at Pestana Lisboa Vintage on 23 Aug,2023
Dear Mr. Pierre-Samuel, We were delighted to hear that your recent stay at Pestana Lisboa Vintage was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Lisboa Vintage for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, The Team at Pestana Lisboa Vintage

4/10 Poor

Mei Yuk

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023
Response from The Team at Pestana Lisboa Vintage on 23 Aug,2023
Dear Mei Yuk, Thank you for taking the time to provide us with your feedback on your experience at Pestana Lisboa Vintage. Your opinion is crucial for us to improve how we work.We would like to sincerely apologize for not fully meeting your expectations and for any inconvenience this may have caused.We have shared your comments with our teams to ensure that improvements will be made.We would like to thank you for staying at Pestana Lisboa Vintage. We hope this experience has not tarnished your impression of our hotel permanently. We would be delighted to change it during your next stay.Kind regards,The Team at Pestana Lisboa Vintage

10/10 Excellent

Tom, SAVOY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 3 nights in Aug 2023
Response from The Team at Pestana Lisboa Vintage on 16 Aug,2023
Dear Mr. Tom, We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comments about our location. We take great pride in being able to offer a great experience to our Guests.We thank you for your stay, and we look forward to welcoming you again soon at Pestana Lisboa Vintage.Kind regards, The Team at Pestana Lisboa Vintage

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing was unique. Didn’t like a 4 star hotel didn’t offer to take my bags and had no parking.
Stayed 1 night in Aug 2023
Response from The Team at Pestana Lisboa Vintage on 23 Aug,2023
Dear Mr. Angel, Thank you for taking the time to provide us with your feedback on your experience at Pestana Lisboa Vintage. Your opinion is crucial for us to improve how we work.We would like to sincerely apologize for not fully meeting your expectations and for any inconvenience this may have caused.We have shared your comments with our teams to ensure that improvements will be made.We would like to thank you for staying at Pestana Lisboa Vintage. We hope this experience has not tarnished your impression of our hotel permanently. We would be delighted to change it during your next stay.Kind regards,The Team at Pestana Lisboa Vintage

10/10 Excellent

SAMIRA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Very closed to everything we visited.
Stayed 3 nights in Aug 2023
Response from The Team at Pestana Lisboa Vintage on 16 Aug,2023
Dear Mrs. SAMIRA, Thank you for your feedback on your stay at Pestana Lisboa Vintage. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Lisboa Vintage, and we look forward to welcoming you again soon.Best regards, The Team at Pestana Lisboa Vintage

10/10 Excellent

Tetyana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, new boutique style hotel. Welcome drink was very welcome. Professional and friendly staff helped us with all our questions.
Stayed 6 nights in Jul 2023
Response from The Team at Pestana Lisboa Vintage on 3 Aug,2023
Dear Mrs. Tetyana, Thank you for your feedback on your stay at Pestana Lisboa Vintage. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Lisboa Vintage, and we look forward to welcoming you again soon.Best regards, The Team at Pestana Lisboa Vintage

10/10 Excellent

Leandro, Northridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely top floor rooms, super comfortable
Stayed 4 nights in Jul 2023
Response from The Team at Pestana Lisboa Vintage on 28 Jul,2023
Dear Mr. Leandro, Thank you for your feedback on your stay at Pestana Lisboa Vintage. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Lisboa Vintage, and we look forward to welcoming you again soon.Best regards, The Team at Pestana Lisboa Vintage

6/10 Okay

Ricardo, Sugar Land

Travelled with family
Good location, hotel is basic, No bar or restaurant (the one available is not from the hotel), staff will help with checkin nothing else. Good rooms.
Stayed 3 nights in Jul 2023
Response from The Team at Pestana Lisboa Vintage on 12 Jul,2023
Dear Mr. Ricardo, On behalf of our entire team at Pestana Lisboa Vintage, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continuously improve in anticipating our Guests' needs, preferences, and expectations.We were glad to hear that, overall, you enjoyed your stay at Pestana Lisboa Vintage. At the same time, we would like to apologize for not fully meeting your expectations in some instances. We are sorry for any inconvenience caused. We have shared your comments with our teams to ensure that improvements will be made.It was a real pleasure for us to have you as our Guest, and we hope you will give us another opportunity to welcoming you again at Pestana Lisboa Vintage and regain your trust during your next visit.Warm regards, The Team at Pestana Lisboa Vintage

10/10 Excellent

gabriel

Stayed 4 nights in Jun 2023
Response from The Team at Pestana Lisboa Vintage on 12 Jul,2023
Dear Mr. Gabriel, On behalf of our entire team at Pestana Lisboa Vintage, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Lisboa Vintage.Best regards, The Team at Pestana Lisboa Vintage

10/10 Excellent

Rekha

Stayed 4 nights in Jun 2023
Response from The Team at Pestana Lisboa Vintage on 12 Jul,2023
Dear Mrs. Rekha, On behalf of our entire team at Pestana Lisboa Vintage, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Lisboa Vintage.Best regards, The Team at Pestana Lisboa Vintage

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
The room was great
Stayed 4 nights in Jun 2023
Response from The Team at Pestana Lisboa Vintage on 4 Jul,2023
Dear Mr. Eric, We were delighted to hear that your recent stay at Pestana Lisboa Vintage was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Lisboa Vintage for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, The Team at Pestana Lisboa Vintage

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room clean up
Overall was good except our room wasn’t service when requested.
Stayed 3 nights in Jun 2023
Response from The Team at Pestana Lisboa Vintage on 4 Jul,2023
Dear Guest, On behalf of our entire team at Pestana Lisboa Vintage, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continuously improve in anticipating our Guests' needs, preferences, and expectations.We were glad to hear that, overall, you enjoyed your stay at Pestana Lisboa Vintage. At the same time, we would like to apologize for not fully meeting your expectations in some instances. We are sorry for any inconvenience caused. We have shared your comments with our teams to ensure that improvements will be made.It was a real pleasure for us to have you as our Guest, and we hope you will give us another opportunity to welcoming you again at Pestana Lisboa Vintage and regain your trust during your next visit.Warm regards, The Team at Pestana Lisboa Vintage

10/10 Excellent

Thomas

Stayed 3 nights in Jun 2023
Response from The Team at Pestana Lisboa Vintage on 28 Jul,2023
Dear Mr. Thomas, On behalf of our entire team at Pestana Lisboa Vintage, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Lisboa Vintage.Best regards, The Team at Pestana Lisboa Vintage

8/10 Good

Nicole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, "vintage' property.
Stayed 2 nights in Jun 2023
Response from The Team at Pestana Lisboa Vintage on 22 Jun,2023
Dear Mr./Mrs. undefined undefined, On behalf of our entire team at Pestana Lisboa Vintage, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continuously improve in anticipating our Guests' needs, preferences, and expectations.We were glad to hear that, overall, you enjoyed your stay at Pestana Lisboa Vintage. At the same time, we would like to apologize for not fully meeting your expectations in some instances. We are sorry for any inconvenience caused. We have shared your comments with our teams to ensure that improvements will be made.It was a real pleasure for us to have you as our Guest, and we hope you will give us another opportunity to welcoming you again at Pestana Lisboa Vintage and regain your trust during your next visit.Warm regards, The Team at Pestana Lisboa Vintage

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for Lisbon
A very nice hotel, close to transportation. Clean and well serviced.
Stayed 5 nights in Jun 2023
Response from The Team at Pestana Lisboa Vintage on 22 Jun,2023
Dear Mrs. Amy, We were delighted to hear that your recent stay at Pestana Lisboa Vintage was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Lisboa Vintage for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, The Team at Pestana Lisboa Vintage