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Overview of Torel Palace Lisbon

Photo gallery

Guest reviews

4.7 / 5Exceptional
219 reviews
Guests rated this property 4.8/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa

Map

Highlights

Popular LocationMartim Moniz Square7 min walk
Popular LocationRossio Square7 min walk
Popular LocationSanta Justa Elevator11 min walk
AirportLisbon (LIS-Humberto Delgado)31 min drive

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  • Standard Suite

    4.9/5 guest room rating

    Room amenities

    • 20 sq m
    • Sleeps 2
    More details
  • Suite (Master)

    5/5 guest room rating

    Room amenities

    • 35 sq m
    • Sleeps 2
    More details
  • Villa

    Room amenities

    • 48 sq m
    • City view
    • Sleeps 4
    More details
  • Standard Suite, City View

    5/5 guest room rating

    Room amenities

    • 17 sq m
    • City view
    • Sleeps 2
    More details
  • Executive Suite, City View

    4.2/5 guest room rating

    Room amenities

    • 26 sq m
    • City view
    • Sleeps 2
    More details
  • Royal Suite

    5/5 guest room rating

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 2
    More details
  • Premier Suite

    4.6/5 guest room rating

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 2
    More details
  • Deluxe Apartment, 2 Bedrooms

    5/5 guest room rating

    Room amenities

    • 80 sq m
    • Sleeps 4
    More details

About this area

Lisbon

Located in Lisbon, Torel Palace Lisbon is near a metro station. Amoreiras Shopping Center and Vasco da Gama Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Lisbon Zoo and Lisbon Oceanarium. Looking to enjoy an event or a game while in town? See what's happening at Estádio da Luz or Campo Pequeno Bullring.

Visit our Lisbon travel guide
Map
Popular Location

What's nearby

  • Martim Moniz Square - 7 min walk
  • Rossio Square - 7 min walk
  • Santa Justa Elevator - 11 min walk
  • Carmo Convent - 12 min walk
  • Castle of Sao Jorge - 19 min walk

Getting around

  • Rua Câmara Pestana Stop - 1 min walk
  • Rossio Station - 8 min walk
  • Lisbon (LIS-Humberto Delgado) - 31 min drive

About this property

Torel Palace Lisbon

Luxury Lisbon hotel in Lisbon Old Town, walk to Rossio Square
Along with a restaurant, this smoke-free hotel has an outdoor pool and 2 bars/lounges. WiFi in public areas is free. Other amenities include a poolside bar, a rooftop terrace and valet parking. All 31 soundproofed rooms feature free WiFi and 24-hour room service. Conveniences include fridges and coffee makers, and guests will appreciate thoughtful touches such as bathrobes and slippers.
Torel Palace Lisbon offers 31 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. 24-inch LCD televisions come with cable channels. Housekeeping is offered on a daily basis and in-room massages can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Valet parking: EUR 20.00 per day
Limited parking spaces
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Buffet breakfast available for a fee daily 8 AM–11 AM: EUR 15.00 for adults and EUR 15.00 for children
1 restaurant
2 bars/lounges and 1 poolside bar
24-hour room service

Things to do

Outdoor pool
Spa services

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
In-room childcare (surcharge)
Laundry facilities
Outdoor pool
Fridge
Soundproofed rooms

Conveniences

Lift

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance

Languages spoken

English
French
German
Portuguese
Spanish

Business services

1 meeting room
Computer station

Outdoors

Garden
Rooftop terrace

Spa

Massages

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hairdryer
Shower

Entertainment

24-inch LCD TV
TV channels

Food and drink

Coffee/tea maker
Minibar
Fridge

More

In-room massage
Phone
Safe
Slippers
Soundproofing

Policies

Check-in

Check-in between 3:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 65 per night.

Payment types at the property

Diners Club
Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 15.00 for adults and EUR 15.00 for children (approximately)
  • Airport shuttle fee: EUR 45 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: EUR 20.00 per day
  • Rollaway bed fee: EUR 65 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Guest reviews

4.7
Exceptional
5 - Excellent
171
4 - Good
38
3 - Okay
6
2 - Mediocre
2
1 - Poor
2
4.8
Cleanliness
4.8
Service and Staff
4.5
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Torel Palace is one of a kind!

Perfect stay in Lisbon at Torel Palace. I can't wait to return! It's truly a special charming hotel in a great location. The staff is beyond super helpful from helping to arrange private tours to the thoughtful touches to make your stay memorable.

Stayed 4 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities

Definitely an "under construction" vibe to it. Construction banging first thing in the morning, restaurant randomly closed one night. You stay at a boutique hotel to enjoy the property.... and I feel some of that got taken away. Staff was lovely. Top notch patio and bar. Excellent service and cleanliness. Breakfast a stone rip off. Not included, hideously expensive. It is so close to being a five star experience worth going out of your way for. But there are some misses.

Stayed 3 nights in Nov 2019