Banyan Tree, Loc Tien hotels

"If you want to stay away from the beach, this area can be a good choice. The Han Market is close by, and there are plenty of restaurants and cafés, just like in the beach area. The room was clean and comfortable, and the staff were very helpful. However, I couldn’t ignore the strong perfume scent in the hallway at times and at the front reception area. It wasn’t pleasant for me, as I’m not fond of perfumes. Then again, when the perfume isn't presented, there's strong carpet ordor in the hallway. I guess it makes sense until there's another solution. There was also a noticeable smell of pollution in the room. I’m not sure if it came from an uncleaned A/C filter or from somewhere else that was open—I couldn’t identify the source. The room was also quite noisy—the windows seem thin, and you can hear outside activities very loudly. Earplugs were provided for guests, which helped a bit. That said, it got better late at night and didn’t bother me as much. I don't know if I can recommend their spa service. The first time, I almost felt anxious during the session. The therapist seemed to be just going through the motions—rushing and quite rough. Throughout the entire treatment, there was a loud, broken fan noise mixed with airplane sounds, along with the spa music. It was an odd and unpleasant combination, and I couldn’t relax at all. I just wanted it to end as soon as possible."

"Hotel was great in that it went out of the way to help me with a baggage issue. Breakfast was very good with a wide variety of options and staff was very accommodating. Only issue was gym was very small, outdated and the AC didn't really work so working out was a struggle."

"."

"Great location - the beach is just across the road and there are many restaurants and shops easily accessible. Spa was great. Breakfast had huge selection. Enjoyed our stay. "

"T"

"THE ROOM WAS TO HOT. IT WAS A SET TEMP AND GUESTS COULD NOT CHANGE THE TEMP TO THERI LIKING "

"Great hotel and friendly staff "

"Friendly staff "

"Everything great"