Chelsea Cloisters

The property is in an excellent location, not far from the tube station and walking distance to Cadogan Hall for our show. The bathroom was lovely a recent refurbishment. But the rest of the apartment was in dire need of paint and joinery with the kitchen having doors hanging off and floor tiles broken. Staff were lovely too.

The room was unclean, surfaces in kitchen (including a greasy plate in the cupboard) and bathroom including taps hadn't been cleaned properly yet we were all meant to be extra careful with cleanliness due to the Coronavirus outbreak. To use the room's facilities you'd need to touch all these surfaces so the potential for infection during this Coronavirus epidemic was very concerning. This lack of even standard cleanliness was unacceptable Apart from that, there was no plug in the bathroom sink, the tv didn't work properly and ill-fitting curtains meant that it was impossible to keep light out of the bedroom. All very disappointing and concerning most particularly at a time when the Coronavirus infection can be so easily passed on. No discount was 'allowable' even though the room was not up to standard.