- Liked: Cleanliness
- Disliked: Amenities
Apartment/room was fine but the hotel only had one lift working during this pandemic. They did not have secure lifts into such a large building - and we did not feel secure staying at this accommodation and checked out the first night. The check out staff was unhelpful and extremely rude. I don’t expect Londoners to be friendly but this guy was exceptionally rude. Thumbs down.