Is Prime Inn Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Prime Inn Hotel?

Check-in start time: 2:00 PM; check-in end time: 5:30 AM.

Where is Prime Inn Hotel located?

Located in London City Centre, this hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. Marble Arch and Kensington High Street are also within 1 mile (2 km). Paddington Underground Station and London Paddington Station are within a 5-minute walk.

Prime Inn Hotel Reviews, Deals & Photos 2025

10/10 Excellent

Camilla

9 Jan, 2023

Stayed 3 nights in Jan 2023

6/10 Okay

Sandra

17 Apr, 2022

Liked: Staff & service

Tolle Lage, aber sehr einfaches und altes Hotel. Wenn man nur zum Übernachten da ist, ist es völlig ok. Sehr nette Mitarbeiter. Wir kommen gern wieder

Stayed 5 nights in Apr 2022

2/10 Terrible

Nicole

22 Mar, 2022

Disliked: Cleanliness

Stayed 1 night in Mar 2022

6/10 Okay

Michele

22 Dec, 2021

Disliked: Cleanliness, property conditions & facilities, room comfort

Grubby not been cleaned

This is a really basic hotel - it's a room with a cupboard doing an impression of a bathroom. The room was tired and grubby and the floor was rotten and looked like it hadn't been cleaned at all this year! The shower was cold and they told us there would be no breakfast served due to covid!?? So the breakfast we'd paid for, we didn't get! The walls were so thin that we could here every noise from the family staying in the next room. If you want to literally just have somewhere to lay your head this is ok otherwise stay somewhere else. Surprised Hotels.com advertise this hotel!!

Stayed 2 nights in Dec 2021

6/10 Okay

Kathryn

19 Dec, 2021

Disliked: Cleanliness, property conditions & facilities

Good for the price

For the price the beds were nice, comfortable and clean But the bathroom was a joke, the toilet leaked and although I reported it ,it wasn’t sorted, so we had to put towels on the floor and the hot water took about 10 minutes to come through. The shower had a horrible rusty shower hose and shower shelves

Stayed 2 nights in Dec 2021

2/10 Terrible

Nicola

10 Dec, 2021

Disliked: Staff & service

Stayed 2 nights in Dec 2021

8/10 Good

Agnelo Alexandre

6 Dec, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2021

4/10 Poor

Sean

3 Nov, 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor Quality

No Towels, dirty sheets and the sink was standing in your space for your legs when you are going to the loo...

Stayed 1 night in Oct 2021

4/10 Poor

Simone Toftager

29 Oct, 2021

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Venligt og hjælpsomt personale i receptionen. Som sådan, var der rent og pænt. Men værelsets stand var desværre meget dårligt.

Stayed 3 nights in Oct 2021

2/10 Terrible

Jamel

13 Oct, 2021

Stayed 1 night in Oct 2021

8/10 Good

Raymond

31 Aug, 2021

Liked: Cleanliness, room comfort

Just what I expected

Booked in on Friday 27th Aug and just what I expected from a 2* hotel. friendly staff, no breakfast due to Covid.....Wait other places are open!!!! Good location and plenty of places to eat.

Stayed 1 night in Aug 2021

4/10 Poor

Helen

28 Jun, 2021

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Jun 2021

8/10 Good

PsPamela

20 Dec, 2020

Liked: Cleanliness, room comfort

Nice location, clean room, hairdryer not working.

Stayed 3 nights in Dec 2020

10/10 Excellent

Nicholas

12 Aug, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

better than expected

This is a brilliant little budget hotel, guy on reception friendly and helpful and the room was massive! Only complaint was being charged £15 to park on the completely empty road outside which the guy put straight in his pocket!

Stayed 1 night in Jun 2020

6/10 Okay

Mahnaz

22 Jun, 2020

Liked: Staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jun 2020

8/10 Good

Sidsel Pultz

29 Feb, 2020

Liked: Staff & service, property conditions & facilities, room comfort

nice stay Will come again.

Very Nice stay in the familyroom on top floor. Only bad thing, the Windows was in a very bad condition. Overall lovely stay with my sister, mother and grandmother.

Stayed 2 nights in Feb 2020

6/10 Okay

Lena

21 Feb, 2020

Liked: Cleanliness

Stayed 3 nights in Feb 2020

6/10 Okay

Juse

1 Jan, 2020

Bello lo stile classico, camera tripla un po' piccola, colazione molto buona. Nel complesso servizi non eccelsi ma essenziali. Ottima la posizione a 5 minuti da Paddington Station. Unica nota negativa il dover aspettare 10 minuti fuori dall'Hotel una sera alle 20 in quanto il personale della reception era momentaneamente uscito. Ma stia scherzando?

Stayed 5 nights in Dec 2019

6/10 Okay

Verified traveller

29 Dec, 2019

Liked: Staff & service

Disliked: Room comfort

(1) location is good. (2) staff are nice and helpful, (3) the breakfast room is very small and always crowdy, (4) breakfast is of low standard, (5) wifi is stable, (6) the family room is tiny but warm

Stayed 4 nights in Dec 2019

6/10 Okay

Rie, Tokyo

26 Dec, 2019

お金をかけずに滞在するのであれば良いのではないでしょうか。ホテルでの寛ぎは期待しないでください。また、重いスーツケースを持った旅行者には不向きです（エレベーターがありません）

Stayed 5 nights in Dec 2019

6/10 Okay

Verified traveller

3 Dec, 2019

Liked: Staff & service

If you're offered room no. 2 dont take it, it's a dungeon & should never be classed as a bedroom. Breakfast is very basic unless you like cake.

Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

2 Dec, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

De ontbijtzaal was aan de te kleine kant. Niet alle gasten konden sochtends tegelijk plaats nemen. Ontbijt daarentegen was prima.

Stayed 3 nights in Nov 2019

8/10 Good

Fan

17 Nov, 2019

Liked: Staff & service, room comfort

Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

15 Nov, 2019

Liked: Cleanliness, staff & service, amenities

Customer service deserves full 5 stars! Good location. Nice breakfast. One should take into consideration that this hotel has steep stairs, very narrow and soft beds, poor isolation from windows and door. However, a good choice among hotels in this class and this location.

Stayed 3 nights in Nov 2019

8/10 Good

Manuela

9 Nov, 2019

Liked: Cleanliness, staff & service

Stayed 4 nights in Nov 2019

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