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Conrad London St. James

Photo gallery for Conrad London St. James

Exterior
Family Room | Premium bedding, free minibar items, in-room safe
Property amenity
Lunch and dinner served, British cuisine
Family Connecting Room | Premium bedding, free minibar items, in-room safe

Overview of Conrad London St. James

Conrad London St. James

5.0 star property

9.2/10 Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
Map
22-28 Broadway, London, England, SW1H 0BH

Guests rated this location 9.2/10 - Wonderful

Explore the area

  • Popular LocationBig Ben9 min walk
  • Popular LocationBuckingham Palace10 min walk
  • Popular LocationHyde Park20 min walk
  • AirportLondon (LHR-Heathrow)41 min drive

Room options

About this area

London

Conrad London St. James is located in London City Centre, a neighbourhood in London, and is in the entertainment district and near the airport. Westminster Abbey and Big Ben are notable landmarks, and the area's natural beauty can be seen at St. James Park. Travelling with kids? Don't miss London Eye and Natural History Museum.
Visit our London travel guideOpens in a new window
Map

What's nearby

  • St. James Park - 3 min walk
  • Westminster Abbey - 4 min walk
  • Big Ben - 9 min walk
  • Buckingham Palace - 10 min walk
  • Hyde Park - 20 min walk

Getting around

  • St. James's Park Underground Station - 3 min walk
  • London Victoria Rail Station - 11 min walk
  • Heathrow Airport (LHR) - 41 min drive

Restaurants

  • The Old Star - 1 min walk
  • Westminster Arms - 4 min walk
  • Chez Antoinette Victoria - 3 min walk
  • Costa Coffee - 1 min walk
  • Formative - 2 min walk

About this property

Conrad London St. James

5-star luxury hotel near Big Ben
Located close to St. James Park and Westminster Abbey, Conrad London St. James provides an art gallery on site, a cafe and dry cleaning/laundry services. The on-site restaurant, The Pem Restaurant, features British cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a fireplace in the lobby and 2 bars.
Other perks include:
  • Full breakfast (surcharge), valet parking (surcharge) and limo/town car service
  • Express check-out, coffee/tea in reception and a porter/bellboy
  • Wedding services, luggage storage and free newspapers
  • Guest reviews say great things about the location
Room features
All 256 individually furnished rooms boast comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-compatible safes. Guest reviews speak positively of the cleanliness, overall comfort rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with shower/bath combinations and free toiletries
  • 42-inch flat-screen TVs with digital channels
  • Wardrobes/cupboards, free infant beds and heating

Languages

Arabic, Chinese (Mandarin), Croatian, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hindi, Hungarian, Italian, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Contactless room service is available.

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (GBP 58 per night)
  • 24-hour train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 32 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • The Pem Restaurant
  • Blue Boar Pub
  • The Hedgerow Bar

Things to do

  • 24-hour fitness centre
  • Art gallery
  • Private picnics

Family friendly

  • Children's games
  • Children's toys
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (6187 square feet of space)
  • Meeting rooms - 8

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • Lift
  • Handrails in stairwells
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Couples dining
  • Fireplace in reception
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Digital channels

Food and drink

  • Espresso maker
  • Free minibar (some items)

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Recycling
  • Restaurant dining guide
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 3 PM - midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 75.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 32 per person
  • Valet parking fee: GBP 58 per night
  • Rollaway bed fee: GBP 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

InterContinental Hotel London Westminster
InterContinental London Westminster
London Westminster InterContinental
Conrad London St. James Hotel
Conrad St. James Hotel
Conrad London St. James
Conrad St. James
Conrad London St. James England
Conrad London St. James Hotel
Conrad London St. James London
Conrad London St. James Hotel London

Frequently asked questions

Is Conrad London St. James pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at ?

As of 21 Mar,2023, prices found for a 1-night stay for 2 adults at on 2 Apr,2023 start from S$412.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Conrad London St. James?

Valet parking is available for GBP 58 per night.

What time is check-in at Conrad London St. James?

Check-in is from 3 PM - midnight.

What time is check-out at Conrad London St. James?

Checkout is at noon.

Where is Conrad London St. James located?

This family-friendly London hotel is located near the airport, within a 5-minute walk of St. James Park and Westminster Abbey. Houses of Parliament and Big Ben are also within 10 minutes. St. James's Park Underground Station is only a 3-minute walk and Westminster Underground Station is 11 minutes.

Can I cancel my reservation for free at Conrad London St. James and receive a full refund?

Yes, Conrad London St. James offers free cancellation on select room rates, because flexibility matters! Please refer to Conrad London St. James cancellation policy on our site for more details about any exclusions or requirements.

Conrad London St. James Reviews

Conrad London St. James Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 720 out of 999 reviews" "
" "10 - Excellent 72%
Rating 8 - Good. 199 out of 999 reviews" "
" "8 - Good 20%
Rating 6 - Okay. 49 out of 999 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 16 out of 999 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 15 out of 999 reviews" "
" "2 - Terrible 2%

9.5/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.3/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everybody from the doorman till housekeeping perfect .hands down Especially Margarita, Rashid helped us a lot by upgrading and guiding us through the process. Also Kate at the checkout process was very warm and caring.so far the best hotel in London.will definitely come back🙏🙏🙏👍👍👍
Stayed 3 nights in Mar 2023

10/10 Excellent

Andre Bruno, Uitikon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, I will come back
Stayed 1 night in Mar 2023

10/10 Excellent

Asafe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location! Beautiful rooms!
Stayed 1 night in Mar 2023

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Great location. Staff very friendly. Buffet breakfast wonderful. Rooms comfortable and clean. Would definitely return!
Stayed 2 nights in Feb 2023

10/10 Excellent

harbans

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The Hotel was very nice and decorated with modern arts. the hotel was very easy walk to Wesrminister Abbey, Big Ben, London Eye and Parliment. Also walking distance to Buckingham Palace. The only thing i didn't like was the Breakfast was Pricey so we ate one time.
Stayed 5 nights in Feb 2023

10/10 Excellent

Douglas, Montgomery

Travelled with family
Liked: Staff & service
Excellent location, room and service!
Stayed 5 nights in Jan 2023

8/10 Good

Fatima

Stayed 6 nights in Jan 2023

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was wonderful property. Clean and accommodating.

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was poor, and there were hairs in my bathtub

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022