Choose dates to view prices

Crowne Plaza London - Docklands, an IHG Hotel

Photo gallery for Crowne Plaza London - Docklands, an IHG Hotel

Exterior
Indoor pool
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Overview of Crowne Plaza London - Docklands, an IHG Hotel

Crowne Plaza London - Docklands, an IHG Hotel

4.0 star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
Western Gateway, Royal Victoria Dock, London, England, E16 1AL

Explore the area

  • Popular LocationExCeL Exhibition Centre5 min walk
  • AirportLondon (LCY-London City)9 min drive
  • Popular LocationWestfield Stratford City15 min drive
  • Popular LocationO2 Arena17 min drive

Room options

About this area

London

Crowne Plaza London - Docklands, an IHG Hotel is located in Docklands, a neighbourhood in London, and is near the airport and on the waterfront. O2 Arena and The British Museum are cultural highlights, and some of the area's popular attractions include London Eye and Natural History Museum. Looking to enjoy an event or a game while in town? See what's going on at ExCeL Exhibition Centre, or consider a night out at Piccadilly Theatre. Looking to get your feet wet? Windsurfing and sailing adventures can be found near the property.

What's nearby

  • ExCeL Exhibition Centre - 5 min walk
  • Westfield Stratford City - 15 min drive
  • O2 Arena - 17 min drive
  • Tower Bridge - 17 min drive
  • Tower of London - 22 min drive

Getting around

  • Royal Victoria Station - 3 min walk
  • London West Ham Station - 4 min drive
  • London (LCY-London City) - 9 min drive

Restaurants

  • China Palace - 4 min walk
  • Zero Sette - 4 min walk
  • La Barrique - 6 min walk
  • Nakhon Thai Waterfront - 6 min walk
  • Bus #490 - 6 min walk

About this property

Crowne Plaza London - Docklands, an IHG Hotel

4-star hotel located in Docklands
Near O2 Arena, Crowne Plaza London - Docklands, an IHG Hotel provides dry cleaning/laundry services, a bar and a gym. Free in-room WiFi is available to all guests, along with a business centre and babysitting.
You'll also enjoy perks such as:
  • An indoor pool
  • Full breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • A lift, a banquet hall and tour/ticket information
  • Multilingual staff, luggage storage and ATM/banking services
  • Guest reviews say good things about the helpful staff and walkable location
Room features
All 210 rooms have comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews highly rate the size rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with shower/bath combinations and hairdryers
  • Coffee/tea makers, limited housekeeping and desks

Languages

English, French, Italian, Polish, Portuguese, Romanian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 25 per day; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 19.99 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: GBP 19.99 per person (approximately)
  • Self-parking fee: GBP 25 per day (in/out privileges)
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the health club or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Crowne Plaza Hotel London Docklands
Crowne Plaza London Docklands
London Docklands Crowne Plaza
Crowne Plaza London - Docklands England
Crowne Plaza London - Docklands Hotel London
Crowne Plaza London Docklands Hotel
Crowne Plaza Docklands Hotel
Crowne Plaza Docklands
Crowne Plaza London Docklands
Crowne Plaza London Docklands an IHG Hotel
Crowne Plaza London - Docklands, an IHG Hotel Hotel
Crowne Plaza London - Docklands, an IHG Hotel London
Crowne Plaza London - Docklands, an IHG Hotel Hotel London

Frequently asked questions

Does Crowne Plaza London - Docklands, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at ?

As of 28 Jan,2023, prices found for a 1-night stay for 2 adults at on 12 Feb,2023 start from S$178.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza London - Docklands, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza London - Docklands, an IHG Hotel?

Self-parking is available for GBP 25 per day. Limited spots are available.

What time is check-in at Crowne Plaza London - Docklands, an IHG Hotel?

Check-in is from 3:00 PM - anytime.

What time is check-out at Crowne Plaza London - Docklands, an IHG Hotel?

Checkout is at 11 AM.

Where is Crowne Plaza London - Docklands, an IHG Hotel located?

Located in Docklands, this hotel is 0.3 mi (0.4 km) from ExCeL Exhibition Centre and 2.3 mi (3.7 km) from O2 Arena. Thames River and ABBA Arena are also within 3 miles (5 km). Royal Victoria Station is only a 3-minute walk and Custom House for ExCel Station is 8 minutes.

Can I cancel my reservation for free at Crowne Plaza London - Docklands, an IHG Hotel and receive a full refund?

Yes, Crowne Plaza London - Docklands, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza London - Docklands, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.6

Excellent

Rating 10 - Excellent. 527 out of 1006 reviews" "
" "10 - Excellent 52%
Rating 8 - Good. 339 out of 1006 reviews" "
" "8 - Good 34%
Rating 6 - Okay. 88 out of 1006 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 31 out of 1006 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 21 out of 1006 reviews" "
" "2 - Terrible 2%

9.1/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.7/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality for the price.

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and sauna were great

10/10 Excellent

WUMI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crowne Plaza is one of my Fav hotels. Stayed at the one in Gerald's Cross last month- standard s & Quality of service are consistent.
Stayed 1 night in Dec 2022

8/10 Good

MICHAEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We was allocated a room on arrival on the second floor which was for a diabled person tea and coffee condiments was not sufficient very cold in reception the next morning as portable heaters was being used as we attending a concert at the 02 i would not look at booking this hotel in future because of its location to the venue and hassle of getting a tube train back into london the next day overall taking everything into concideration would only give it a 3 star rating

8/10 Good

Lesley

Travelled with family
Liked: Cleanliness, staff & service, amenities
Quiet and easy commute into the city
Stayed 3 nights in Dec 2022

6/10 Okay

Samantha

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
2 x lovely double beds in the bedroom. Great selection at breakfast

8/10 Good

Vinod

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Reception Staff initially was not corporative considering arranging rooms on same floor - considering family and kids. however after continues request they finally decided to gave the rooms in same floor. I am not sure how they arranged all of a sudden. Request to consider and provide adequate rooms in a sensible manner

2/10 Terrible

Verified traveller

Stayed 1 night in Oct 2022

10/10 Excellent

Michael

Stayed 1 night in Oct 2022

10/10 Excellent

helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very kindly upgraded to a bigger and better room when our TV wasn"t working. The parking is far too expensive, £25.00 per night o0n the premises!
Stayed 1 night in Oct 2022