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Malmaison London

Photo gallery for Malmaison London

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In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Overview of Malmaison London

Malmaison London

4 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
18-21 Charterhouse Square, London, England, EC1M 6AH

Explore the area

  • Popular LocationSt. Paul's Cathedral12 min walk
  • Popular LocationThe British Museum5 min drive
  • Popular LocationLondon Bridge5 min drive
  • AirportLondon (LCY-London City)17 min drive

Choose dates to view prices

About this area

London

Malmaison London is located in London City Centre, a neighbourhood in London, and is in the city centre and near a metro station. The British Museum and Buckingham Palace are cultural highlights, and travellers looking to shop may want to visit Liverpool Street and Oxford Street. Check out an event or a game at Emirates Stadium, and consider making time for London Eye, a top attraction not to be missed. Guests love the hotel's convenience for public transportation: Barbican Station is 3 minutes on foot and Farringdon Underground Station is 4 minutes.

What's nearby

  • St. Paul's Cathedral - 12 min walk
  • The British Museum - 5 min drive
  • London Bridge - 5 min drive
  • Russell Square - 5 min drive
  • The Shard - 6 min drive

Getting around

  • Barbican Station - 3 min walk
  • London Farringdon Station - 5 min walk
  • London (LCY-London City) - 17 min drive

Restaurants

  • Where to eat
  • Chez Mal โ€“ Brasserie with a bar offering French cuisine. Serves dinner daily. Reservations required.
  • Mal Lounge โ€“ Open daily.

About this property

Malmaison London

Romantic London hotel in London City Centre, walk to Financial District
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, conference space and concierge services are on-site. All 97 rooms offer free WiFi, 24-hour room service and flat-screen TVs with digital channels. Other amenities that guests will find include coffee makers and electric kettles.
Malmaison London offers 97 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 0.8 mi (GBP 30 per night)

Food and drink

  • Full breakfast available for a fee 7:00 AMโ€“10:00 AM on weekdays and 8:00 AMโ€“11:00 AM on weekends: GBP 18 for adults and GBP 9 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French

Business services

  • Conference space (721 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property's Breakfast Included rates include continental breakfast priced at GBP 15 per person. Full Breakfast menu is available for upgrade at additional surcharge of GBP 2 per person charged on departure at the hotel.
This propertyโ€™s bar hours are currently limited to Sunday-Thursday 5-10:30 PM and Friday-Saturday 3-11:30 PM.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20 per pet, per day
Dogs welcome
1 per room
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 18 for adults and GBP 9 for children (approximately)
  • Off site parking fee: GBP 30 per night (0.8 mi away)
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Malmaison London Hotel
Malmaison Hotel London
Malmaison London
London Malmaison Hotel
Malmaison London England
Malmaison London Hotel London
Malmaison Hotel
Malmaison London England
Malmaison Hotel London
London Malmaison Hotel
Malmaison London Hotel
Malmaison London London
Malmaison London Hotel London

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 492 out of 983 reviews
5 - Excellent 50%
Rating 4 - Good. 334 out of 983 reviews
4 - Good 34%
Rating 3 - Okay. 102 out of 983 reviews
3 - Okay 10%
Rating 2 - Poor. 43 out of 983 reviews
2 - Poor 4%
Rating 1 - Terrible. 12 out of 983 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice room and great location. However, very disappointed that the bar and restaurant was closed for the length of our stay and we were not warned about this, very disappointed about this.
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, in a great location. To be fair, it is beginning to look a little tired in places, but look past this and you have a gem of a hotel. Overall very clean, our room was spacious with the usual amenities expected from this class of hotel. The restaurant served a great choice for breakfast. The evening meal did not disappoint. What really makes this hotel, is the wonderful attentive staff. A true credit to the Malmaison Hotel Group. We will be staying there again.
Stayed 3 nights in Jul 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super comfortable
Check-in wasnโ€™t that friendly but fine. Room was a reasonable size. AC was very welcome, a bit dated and hard to control but it worked and wasnโ€™t too noisy. Bed and pillows were really comfortable. Iโ€™m very fussy but was really happy here. Restraint closed due to COVID, limited service in the bar.
Stayed 1 night in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet oasis in central London handy to the City.
Stayed 1 night in Jul 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Expected better
Great staff, friendly, helpful, professional. Rooms and general decor is dated. First floor rooms especially, and corridor carpet obviously left down when the skirting was painting, very poor. Avoid room 119, no outside window and noisy pipework
Stayed 2 nights in Jul 2021