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Mercure London Paddington

Photo gallery for Mercure London Paddington

Featured image
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Overview of Mercure London Paddington

UNESCO Sustainable Property

Mercure London Paddington

4 out of 5

3.6/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
144 Praed Street, Paddington, London, England, W2 1HU

Explore the area

  • Popular LocationHyde Park8 min walk
  • Popular LocationOxford Street15 min walk
  • Popular LocationMarble Arch17 min walk
  • AirportLondon (LHR-Heathrow)27 min drive

Choose dates to view prices

About this area

London

In the city centre, Mercure London Paddington is in London City Centre, a walkable area in London with good airport proximity. Marble Arch and Royal Albert Hall are notable landmarks, and travellers looking to shop may want to visit Oxford Street and Harrods. Madame Tussauds Wax Museum and Science Museum are not to be missed. Guests appreciate the hotel's convenience for public transportation: Paddington Underground Station is just steps away and Paddington (Circle and Hammersmith & City lines) Station is 6 minutes on foot.
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Map

What's nearby

  • Hyde Park - 8 min walk
  • Kensington Gardens - 8 min walk
  • Oxford Street - 15 min walk
  • Marble Arch - 17 min walk
  • Baker Street - 19 min walk

Getting around

  • London Paddington Station - 1 min walk
  • Paddington Underground Station - 1 min walk
  • Heathrow Airport (LHR) - 27 min drive

Restaurants

  • Where to eat
  • Frankie & Benny's โ€“ Restaurant offering American cuisine. Serves breakfast, brunch, lunch, dinner and light fare daily. Kids' menu available.

About this property

Mercure London Paddington

Eco-friendly London hotel in London City Centre, walk to Hyde Park
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafรฉ, a snack bar/deli and a business centre. All 86 rooms offer free WiFi, room service and flat-screen TVs with cable channels. Other amenities available to guests include coffee makers, free newspapers and free local calls.
Mercure London Paddington offers 86 forms of accommodation with a safe and free newspapers. 42-inch Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include a 24-hour fitness centre.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 328 ft (GBP 30 per day)
  • Street parking available

Food and drink

  • Full breakfast available for a fee daily 6:30 AMโ€“11:00 AM: GBP 12.95 for adults and GBP 9.95 for children
  • 1 restaurant and 1 coffee shop
  • 1 bar/lounge
  • Room service available

Things to do

  • 24-hour fitness centre
  • Designer shops
  • Private picnics
  • Shopping centre

Family friendly

  • Free cots/infant beds
  • High chair
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Italian
  • Polish
  • Portuguese
  • Romanian
  • Spanish

Business services

  • Business centre
  • Conference space (560 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Mini fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this propertyโ€™s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 25 per pet, per night
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 12.95 for adults and GBP 9.95 for children (approximately)
  • Nearby parking fee: GBP 30 per day (328 ft away)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, Barclaycard, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

London Paddington Mercure
Mercure Hotel London Paddington
Mercure London Paddington
Mercure London Paddington Hotel England
Mercure London Paddington Hotel
Mercure London Paddington Hotel
Mercure London Paddington London
Mercure London Paddington Hotel London

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 180 out of 968 reviews
5 - Excellent 19%
Rating 4 - Good. 415 out of 968 reviews
4 - Good 43%
Rating 3 - Okay. 211 out of 968 reviews
3 - Okay 22%
Rating 2 - Poor. 103 out of 968 reviews
2 - Poor 11%
Rating 1 - Terrible. 59 out of 968 reviews
1 - Terrible 6%

4.0/5

Cleanliness

3.9/5

Staff & service

3.3/5

Amenities

3.6/5

Property conditions & facilities
Write a review

3/5 Okay

Close to station
Stayed 1 night in Sep 2021

1/5 Terrible

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The rooms are tiny, barely enough room to walk around bed and the bed is pushed up against wall on one side. The air conditioning unit was so loud with minimum air coming out, the lighting was either bright light or total darkness none of the lamps worked. Not one smile during the two day stay from staff. I booked the mecure as a upgrade from another hotel I had booked but immediately regretted this decision and the double cost from other hotels in area. The hotel is in the centre of a major construction site that will be ongoing for circa two years
Stayed 2 nights in Sep 2021

1/5 Terrible

Travelled with partner
Disliked: Staff & service
Not very friendly staff. The condition is way below average. The room is extremely small. Wonโ€™t go to again for sure
Stayed 2 nights in Sep 2021

2/5 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
Well. Booked a night stay for me and my daughter. The room that we had was a standard double. Online, the room looked alot bigger than it was but was okay for 1 nights stay. The TV was situated in the corner so if you were sleeping in the first bed,
Stayed 1 night in Sep 2021

1/5 Terrible

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
In short, this room was a con - start to finish. The free 'Minibar' consists of three cans of soda, nothing alchoholic. Secondly, not only was that the case - the 'minibar' wasn't even stocked up when we arrived. It took several times asking the unhelpful and uninterested reception staff to actually get the stock that was supposed to be there to start with. Next, the Nespresso machine that was 'exclusive' to the Executive suite looked nice, but the pack of three complimentary pods for it had only two of them in there. When I raised this, it was replaced by a box that was completely empty - no pods at all. That was the first time I raised a concern and got a WORSE result. The only saving grace for this hotel was the breakfasts, and even those were out-sourced to a local cafe. Do not book here, the hotel is not worth staying in at any price.
Stayed 2 nights in Aug 2021