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Novotel London Heathrow Airport - M4 Jct 4

Photo gallery for Novotel London Heathrow Airport - M4 Jct 4

Primary image
Indoor pool
Indoor pool
Indoor pool
Minibar, in-room safe, desk, laptop workspace

Overview of Novotel London Heathrow Airport - M4 Jct 4

UNESCO Sustainable Travel Pledge

Novotel London Heathrow Airport - M4 Jct 4

4.0 star property

3.8/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Cherry Lane, Junction 4m4, West Drayton, England, UB7 9HJ

Explore the area

  • Popular LocationStockley Park18 min walk
  • AirportLondon (LHR-Heathrow)7 min drive
  • Popular LocationOsterley Park and House10 min drive
  • Popular LocationBrunel University10 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable 13 Nov,2021 - 31 Dec,2022.

About this area

West Drayton

Near a metro station, Novotel London Heathrow Airport - M4 Jct 4 is in Heathrow Villages, a neighbourhood in West Drayton with good airport proximity. Windsor Castle and Hampton Court Palace are notable landmarks, and some of the area's popular attractions include Royal Botanic Gardens, Kew and Thorpe Park. Travelling with kids? Make time for LEGOLANDยฎ Windsor, or enjoy an event or a match at Twickenham Stadium. Spend some time exploring the area's activities, including golfing.
Visit our West Drayton travel guideOpens in a new window
Map

What's nearby

  • Stockley Park - 18 min walk
  • Osterley Park and House - 10 min drive
  • Brunel University - 10 min drive
  • Pinewood Studios - 12 min drive
  • Twickenham Stadium - 26 min drive

Getting around

  • Hayes & Harlington Station - 4 min drive
  • Hounslow West Underground Station - 7 min drive
  • Heathrow Airport (LHR) - 7 min drive

About this property

Novotel London Heathrow Airport - M4 Jct 4

Family-friendly West Drayton hotel in Heathrow Villages with fitness centre
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Novotel London Heathrow Airport - M4 Jct 4 offers 178 accommodations with minibars and a safe. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Arabic, English, French, German, Greek, Hindi, Italian, Polish, Romanian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee weekdays 7:00 AMโ€“10:00 AM: GBP 16.45 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Elements

Things to do

  • Arcade/games room
  • Fitness centre
  • Indoor pool
  • Playground

Family friendly

  • Arcade/games room
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2476 square feet of space)
  • Meeting rooms - 9

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Low-height worktop and sink
  • Raised toilet seat
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Digital channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing

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West Drayton
West Drayton
Heathrow Villages
Heathrow Villages
Hotel
Hotel
Free WiFi
Free WiFi
Family-friendly
Family-friendly
4 star
4 star
Guest rating 3.5+
Guest rating 3.5+

Policies

Check-in

Check-in from 2:00 PM - 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 13 November 2021 to 31 December 2022 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

    A damage deposit of GBP 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: GBP 16.45 per person (approximately)
  • Self-parking fee: GBP 12 per night (in/out privileges)
  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Heathrow Novotel
London Heathrow Novotel
London Novotel Heathrow
Novotel Heathrow
Novotel Heathrow London
Novotel London Heathrow Airport M4 Jct 4 Hotel
Novotel London Hotel Heathrow
Novotel Hotel London Heathrow
Novotel London Heathrow Hotel West Drayton
Novotel London Heathrow West Drayton, Greater London
Novotel West Drayton
West Drayton Novotel
Novotel London Heathrow Hotel
Novotel London Heathrow West Drayton
Novotel London M4 Jct 4 Hotel
Novotel London Heathrow Airport M4 Jct 4
Novotel London M4 Jct 4
Novotel London Heathrow Airport - M4 Jct 4 Hotel
Novotel London Heathrow Airport - M4 Jct 4 West Drayton
Novotel London Heathrow Airport - M4 Jct 4 Hotel West Drayton

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 323 out of 1000 reviews
5 - Excellent 32%
Rating 4 - Good. 389 out of 1000 reviews
4 - Good 39%
Rating 3 - Okay. 157 out of 1000 reviews
3 - Okay 16%
Rating 2 - Poor. 73 out of 1000 reviews
2 - Poor 7%
Rating 1 - Terrible. 58 out of 1000 reviews
1 - Terrible 6%

4.1/5

Cleanliness

4.0/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities

3.2/5

Eco-friendliness
Write a review

1/5 Terrible

Stayed 1 night in Apr 2022

1/5 Terrible

Travelled with family
Disliked: Staff & service
Get your UK act together Hotels.com
Arrived for a 2 night stay to be told our second night was cancelled due to government take over of the hotel. No call/email warning us of this so we arrived with two tired children and couldnโ€™t then check into our room for three hours whilst I called hotels.com to try and sort it out. Hotel staff were useless and wouldnโ€™t even make eye contact or offer help. Ended up ringing the USA for hours as hotels.com donโ€™t have a UK switchboard. Abysmal service
Stayed 2 nights in Nov 2021

1/5 Terrible

Stayed 1 night in Nov 2021

1/5 Terrible

Travelled with family
Disliked: Amenities, property conditions & facilities
Great hotel but sadly my room had a blocked toilet
Stayed 2 nights in Nov 2021

1/5 Terrible

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Bad hotel
I was stay at the room 4 days last 4 days no house keeping no coffee or tea , bin overflow . After 2 days report it to the reception no one care about that One of the waste hotels service I ever seen my life
Stayed 4 nights in Nov 2021