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Novotel London Waterloo

4.0 star property
Upscale London hotel in London City Centre with fitness center

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Novotel London Waterloo

Bar (on property)
Exterior
Minibar, in-room safe, desk, blackout curtains
Breakfast, lunch and dinner served
Exterior
Reviews
8.6

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast available
  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available
  • GymGymGym
  • RestaurantRestaurantRestaurant
The price is S$312
includes taxes & fees
26 May - 27 May

Check out the area

Map
113 Lambeth Road, London, England, SE1 7LS
  • Popular LocationLondon Eye14 min walk
  • Popular LocationBig Ben15 min walk
  • Popular LocationBuckingham Palace4 min drive
  • AirportLondon (LCY-London City)39 min drive
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Room options

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Sofa bed - twin
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Rainfall showerhead
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed (Executive)

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 Queen Bed (Executive)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Sofa bed - twin
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Sofa bed - twin
Shower/bath combination
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed (Premium)

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed with Sofa bed (Premium)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Sofa bed - twin
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout curtains

Superior Twin Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Sofa bed - twin
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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includes taxes & fees
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About the area

London

Novotel London Waterloo is located in London City Centre, a neighborhood in London, and is near a metro station. Oxford Street and Liverpool Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hyde Park and Russell Square. Traveling with kids? Make time for London Eye, or check out an event or a game at Royal Albert Hall. Guests appreciate the hotel's location for the sightseeing.
Visit our London travel guideOpens in a new window

What's nearby

  • Westminster Abbey - 13 min walk
  • London Eye - 14 min walk
  • Big Ben - 15 min walk
  • Trafalgar Square - 4 min drive
  • Buckingham Palace - 4 min drive

Getting around

  • Lambeth North Underground Station - 9 min walk
  • Vauxhall Station - 14 min walk
  • London City Airport (LCY) - 40 min drive

Restaurants

  • Florentine Restaurant & Bar - 7 min walk
  • The Tankard - 8 min walk
  • Tamesis Dock - 6 min walk
  • Mezemiso - 5 min walk
  • 2 Love Tea and Coffee - 4 min walk

About this property

Novotel London Waterloo

Upscale family-friendly hotel near Westminster Abbey
Located close to Big Ben and London Eye, Novotel London Waterloo provides a coffee shop/cafe, a garden, and a playground. The on-site restaurant, Elements, offers breakfast, brunch, lunch, dinner, and kids' meals. In addition to an arcade/game room and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • Full breakfast (surcharge), bike hire and self-parking (surcharge)
  • An electric car charging station, express check-out and babysitting (surcharge)
  • A TV in reception, a computer station and tour/ticket information
  • Guest reviews say good things about the breakfast, helpful staff and walkable location
Room features
All 187 rooms include comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like free WiFi and air conditioning. Guests reviews say good things about the clean rooms at the property.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Rainfall showers, eco-friendly toiletries and hairdryers
  • Flat-screen TVs with satellite channels
  • Free infant beds, coffee/tea makers and daily housekeeping

Languages

English, French, German, Italian, Portuguese, Romanian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 24 per night)

Food and drink

  • Daily full breakfast available 6 AM to 10 AM for a fee: GBP 21 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elements

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (2,153 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 21 per person
  • Self parking fee: GBP 24 per night
  • Pet deposit: GBP 15 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Waterloo Novotel
Novotel Hotel London Waterloo
Accor London Waterloo
London Novotel Waterloo
Novotel London Waterloo England
Novotel London Waterloo Hotel London
Novotel London Waterloo Hotel
Novotel Waterloo Hotel
Novotel London Waterloo
Novotel Waterloo
Novotel London Waterloo Hotel
Novotel London Waterloo London
Novotel London Waterloo Hotel London

Novotel London Waterloo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 476 out of 1002 reviews" "
Rating 8 - Good. 377 out of 1002 reviews" "
Rating 6 - Okay. 95 out of 1002 reviews" "
Rating 4 - Poor. 39 out of 1002 reviews" "
Rating 2 - Terrible. 15 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely and clean room, thank you!
Stayed 2 nights in Apr 2024

8/10 Good

Praharshanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location. Food was okay.
Stayed 1 night in Apr 2024

8/10 Good

Lorraine, Livingston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was spacious and clean. The hotel was conveniently place for us to walk to local tourist spots. Tube station is a 5-10 min walk away.
Stayed 3 nights in Apr 2024

8/10 Good

Susan, Salt Lake City

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect for sightseeing catching a bus. The hotel seemed to beunderstaffed, but friendly. The bar and restaurant close too early in the evening. The rooms are clean. The morning guest breakfast is pricey and crowded and again, closes early.. so get up early if you plan on eating.
Stayed 4 nights in Apr 2024

10/10 Excellent

YuanJun

Liked: Cleanliness, staff & service, property conditions & facilities
I like this apartment because it is conveniently located, feels safer, and is more comprehensive.
Stayed 3 nights in Apr 2024

8/10 Good

Jui-Chi

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

4/10 Poor

MARK PAUL, FPO AE

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived Easter Sunday. Check in was a breeze, lady at the front desk was very nice and pleasant to talk to. Around 8pm, called the reception to ask for complimentary water, if available, the guy who answered was rude and told us that the room we booked didn’t include free water. It would’ve been just ok if he told us nicely but it sounded like he’s intimidating us for booking a basic room. Other cons for this hotel are: 1.) It’s nowhere near the Waterloo Station, therefore should not be named Novotel Waterloo. Novotel Lambeth Palace would be appropriate. 2.) Sink and shower are always clogged. You have wait for at least 30 minutes before you can use them again, otherwise it will overflow/flood. 3.) Bedside USB is useless/not working. 4.) Too many noisy kids running in the hallway and the floor above us. 5.) Breakfast area is very small so the line to get a table is very long every morning. You have to go early to avoid the line. We didn’t know the first time so it took us an hour to have breakfast which would’ve been just 20 minutes. 6.) Very few walkable restaurants, have to order delivery most of the time. Overall not recommended! Premier Inn would’ve been better for half the price.
Stayed 4 nights in Mar 2024

8/10 Good

Kek Ming, IRVINE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TV is missing Netflix. Not many USB charging plug, hope to see these improvements
Stayed 2 nights in Mar 2024

8/10 Good

Andrew

Stayed 6 nights in Mar 2024

8/10 Good

Deborah

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We loved our stay at this hotel. We had never been to London and didn’t know what to expect, but we were pleasantly surprised. The front desk staff is SUPERB! Very kind and helpful. No concierge, but they are willing to help. Location is nice. A bus stop is right outside. There is also a convenience store within a 5 minute walk. Now for the down side - the restaurant is not good. At all. Eat somewhere else if you can. Bring food for breakfast. There aren’t any options near the hotel. And - the temperature in our room - we could not get it cool enough. There seems to be a lock that does not permit you to cool the room down below a certain temperature.
Stayed 5 nights in Mar 2024