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Abbey Hotel Shepherd’s Bush

3.0 star property
This city-center haven puts travelers steps from shopping and markets, with staff who speak multiple languages ready to help navigate London's attractions.

Choose dates to view prices

OYO Abbey Hotel is minutes from Olympia Conference Centre near Shepherd's Bush Market. Guests enjoy in-room WiFi and on-site car rentals. Relax on the peaceful terrace after exploring nearby Westfield London Shopping Centre.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Housekeeping
The current price is S$85
includes taxes & fees
24 Aug - 25 Aug

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Single Room

In-room safe, free WiFi

Standard Single Room

  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

In-room safe, free WiFi

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 7 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with two beds, a window with curtains, a nightstand with a lamp, a framed picture on the wall, and a mirror on the door.

Standard Twin Room

7.6 out of 10
Good
(4 reviews)
  • 5 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

In-room safe, free WiFi

Standard Triple Room

7.6 out of 10
Good
(4 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a single bed, a bedside table with a lamp, a framed picture on the wall, and a window with curtains.

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Single Room

A small, well-lit room with a bed, a chair, a desk, and a wardrobe.

Standard Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a window.

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About the area

Hammersmith and Fulham, a neighbourhood in London, is home to Abbey Hotel Shepherd’s Bush. Royal Albert Hall and Marble Arch are notable landmarks, and some of the area's popular attractions include Natural History Museum and London Eye. Royal Botanic Gardens, Kew and Sky Garden are not to be missed. Visit our London travel guide
Map
23 Wood Lane, Shepherds Bush, Hammersmith and Fulham, London, England, W12 7DP

What's nearby

  • A modern Westfield shopping mall with glass facades and a Costa Coffee store.
    Westfield London Shopping Centre
    1 min walk - 0.1 km
  • A geometric metal sculpture in a park with trees and a paved area.
    Shepherd's Bush Green
    2 min walk - 0.2 km
  • Shepherd’s Bush Market
    4 min walk - 0.4 km
  • Shepherd's Bush Empire
    5 min walk - 0.4 km
  • BBC Television Centre
    6 min walk - 0.6 km

Getting around

  • Shepherd's Bush Market Underground Station
    3 min walk
  • Shepherd's Bush Station
    8 min walk
  • Heathrow Airport (LHR)
    38 min drive

Restaurants

  • Nando's
    5 min walk
  • Bleecker Burger
    5 min walk
  • EL&N
    4 min walk
  • Zizzi
    3 min walk
  • The Defector's Weld
    2 min walk

About this property

Abbey Hotel Shepherd’s Bush

  • Hotel near Westfield London Shopping Centre
  • Close to Olympia Events, Abbey Hotel Shepherd’s Bush provides amenities, such as a terrace and car hire on-site. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Multilingual staff, luggage storage and a front desk safe
    • Smoke-free property
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All guest rooms at Abbey Hotel Shepherd’s Bush feature perks, such as separate sitting areas, as well as amenities, such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Heating and fans
    • Baths or showers, hairdryers and soap
    • 32-inch flat-screen TVs with cable channels
    • Wardrobes/cupboards, separate sitting areas and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Fan
  • Heating
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee: GBP 30 for check-in between 9:00 PM and 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9:30 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: GBP 30 for check-in between 9:00 PM and 10:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts

Frequently asked questions

Is Abbey Hotel Shepherd’s Bush pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Abbey Hotel Shepherd’s Bush?

As of 24 Jul, 2026, prices found for a 1-night stay for 2 adults at Abbey Hotel Shepherd’s Bush on 24 Aug, 2026 start from S$85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Abbey Hotel Shepherd’s Bush?

This property doesn't offer parking.

What time is check-in at Abbey Hotel Shepherd’s Bush?

Check-in start time: 2:00 PM; check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available from 9:00 PM to 10:00 PM for a fee of GBP 30.

What time is check-out at Abbey Hotel Shepherd’s Bush?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Abbey Hotel Shepherd’s Bush located?

Located in Hammersmith and Fulham, this hotel is within 1 mile (2 km) of Westfield London Shopping Centre, Kensington High Street and Olympia Events. River Thames and Kensington Gardens are also within 2 miles (3 km). Shepherd's Bush Market Underground Station is only a 3-minute walk and Wood Lane Underground Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Abbey Hotel Shepherd’s Bush Reviews

7.4

Good

7.6

Cleanliness

7.2

Location

8.2

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 59 out of 190 reviews
Rating 8 - Good. 54 out of 190 reviews
Rating 6 - Okay. 40 out of 190 reviews
Rating 4 - Poor. 17 out of 190 reviews
Rating 2 - Terrible. 20 out of 190 reviews

Reviews

Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, would come stay again
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located and friendly.

Clean, friendly and comfortable. Excellent location.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Maruf Md Maniruzzaman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is wonderful and rooms are clean and quiet.
Verified

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location and Price

My son and I stayed for one night to attend a football match at QPR. The staff were very friendly and welcoming. The room was small but perfectly adequate for our needs, and the price was excellent. We would definitely stay again.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Weslandria

Liked: Staff & service, amenities, property conditions & facilities
Excellent location, very nice staff/reception. Good size room.
Stayed 4 nights in Aug 2024
Verified

8/10 Good

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds and an ideal location, bathrooms on the small side and need replacing. The staff were very friendly. I would stay here again.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Great location opposite Westfields. Basic hotel but clean, modern bathroom, comfortable bed. Perfect for a night's stay.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff who remember you from previous visits.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

ALEXANDER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great selection for a basic place to lay your head, shower, and rest. It is no frills, but 3 blocks from the Picadilly line and right across the street from the Mall. The front desk man is very helpful and kind. I would stay here again, especially for the low price they offered.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little find

Staff were excellent and friendly at check in and check out , Room was clean and adequate, bathroom could do with a spruce up but again adequate. Hotel was very quiet , easy to find and in a very accessible location
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well presented, handy for shopping and Shepherd's Bush empire. Staff very friendly and helpful, would definitely use again.
Verified

6/10 Okay

Dinah

Liked: Cleanliness, staff & service
It’s in a convenient location the room was a bit small.
Stayed 6 nights in Sep 2023
Verified

6/10 Okay

Donna

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Place is a shabby old lady, but also charming. Location is great and young gentleman at the front desk was kind and helpful. Unfortunately, there was a dreadful odor from a bathroom floor drain.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Staff polite. Room small but perfect for short stay. Shopping mall across the road. Great transport links. Short walk to bbc studios.
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Verified traveller

Liked: Property conditions & facilities

As you’d expect

Fine, albeit a tiny room with a tiny bathroom- it suited me for one night. Good location very close to Westfield and Shepherd’s Bush station.
Stayed 1 night in May 2024
Verified

4/10 Poor

Nikolai

Liked: Staff & service
Disliked: Cleanliness, amenities
Charges a non-refundable booking fee of 35 GBP not mentioned anywhere, their own website blocks traffic from the EU. Staff were nice, offered to help us carry luggage all four flights of stairs and got us a portable radiator when the room temperature were very very low. Room temperature was very uneven, very cold for a couple of days (with the radiator at the highest setting), then too warm for a day, then just right for a day before it got way too cold again. Linens and towels very worn, holes and stains. Dirty room (floor was clean), dirty furniture, spots of black mold on several places in the shower. You could hear most of what happened in the other rooms. Great location, budget alternative but keep in mind of how budget you want to go. No bed bugs november 2025.
Stayed 9 nights in Nov 2025
Verified

6/10 Okay

Kristie Maureen

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was very small with few amenities. The bed was extremely hard. It felt like we were staying in a hostel. Was under the impression at the time of booking that breakfast was provided and was not. The key for the door was very difficult to use. The room was so hot we had to leave the windows open which let in the light and felt slightly unsafe and made sound travel. Could hear the shower running in the next room. It was a quick walk to the underground through an area that was slightly dodgy. We could get to any of the attractions in about 30 minutes. The upscale Westfield shopping centre was right across the street. The people at the front desk were kind and polite. It’s not a bad place to stay, just know what you’re getting!
Stayed 6 nights in Nov 2025
Verified

6/10 Okay

Helen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Clean hotel,

Hotel was very clean, felt safe and in a good location with easy access to overground and underground services and directly across the road from Westfield shopping centre. Tea and coffee facilities were available in the room. Communication was AWFUL, there is no
Stayed 1 night in Jan 2024
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and polite, rooms were clean and tidy, beds were very comfortable and sheets crisp and white. Downside there was no parking around the property and being disabled, that posed a problem for me and ended up with a parking ticket. And room was up 4 flights of stairs. All in all a pleasant stay and I would happily return
Stayed 1 night in Sep 2024
Verified

4/10 Poor

Adam

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The staff were friendly and welcoming when I arrived. I didn't see them again after that due to timings. The room was not as advertised. No separate seating area, not as large as stated on advert, a smaller TV (24 inch not 32). The bed was on wheels that had no way to lock them so every time I moved, the bed shifted. A plug directly next to the bed showed sign of burning or heat damage. The bathroom was reasonable and the shower was large, which was nice. However the extractor fan did not function and the movement sensor kept turning the lights off. The shower water was warm which was welcomed. A light fixture was hanging out of the ceiling and mold was growing on the window, likely because of no extractor. I doubt I will stay here ever again
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Sacha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab stay

Lovley hotel polite staff extremly quite which is fab as im a light sleeper close to tube and shopping center room had all we needed for a few nights stay only downside for me was the bathroom had a little step down which we wasnt aware of and i slipped and twisted my ankle causing a sore ankle for the whole trip. And the bathroom had a small amount of mould on the ceiling from little ventilation
Stayed 2 nights in May 2024
Verified

8/10 Good

sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic hotel

Extremly basic. Tv in room 5 didnot work, i was there with my daughter so wasnt out late and wanted the tv working .no shampoo or conditioner or soap in shower and i left all that at home so i could take less stuff with us, there was liquid soap for hand washing. Perfect location for westfields shopping
Stayed 2 nights in May 2024
Verified

8/10 Good

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small but had everything that we needed. Priced appropriately for a small room. Convenient location for Wood Lane TV studios. The room was serviced daily and towels swapped. The shower was good and bedding looked clean and fresh. We were greeted and checked in very quickly on arrival. Had a wheelchair with us and this room was swapped from an upstairs to a ground floor room (we hadn’t notified the hotel about this in advance) and were very happy that they offered this ammendment. Seen a number of bad reviews but they did not apply to our experience at this hotel.
Stayed 2 nights in May 2024
Verified

2/10 Terrible

Mariana

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I will start with the positive, the staff was very nice and the area was very centric and easy transportation access. Now, the property was a bit old, we did not get the room in the pictures, some towels had holes in them, the decorative pillows were dirty, the light in the bathroom was automatic and turned on and off all night, we could hear everything that was going on in the next room. WiFi did not work at all. If you won’t be in the room all day I would say it’s good enough.
Stayed 3 nights in Oct 2024
Verified

6/10 Okay

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a little noisy, but comfortable.
Stayed 2 nights in Apr 2026