2/10 Terrible
Dan
Travelled with family and small children
23 Jul,2024
Disliked: Staff & service
The staff are not very helpful i requested a cot on the booking i made qnd when i arrived for my stay with my 1 year old daughter was told on check in the room they had supplied was not big enough for a carry cot which they knew id requested i asked if anything could be sorted ie change room to which they said that was all they had which was completely unacceptable as my daughter had to to on a very high double bed which was very unsafe for her we needed to be up early as my daughter had a appointment booked for the next day to have neurosurgery i did not get the good nights sleep i need as i was up making sure my daughter did not fall off the high bed i contacted the hotel to complain and they have completely blanked me i would not recommend staying here
Dan
Stayed 1 night in Jul 2024