The best thing about this hotel was the staff. They were the nicest, most pleasant and helpful people ever. Other than that, the hotel is a good bargain, but you get what you pay for. The rooms are TINY. There isn't a proper chair or desk. There is no refrigerator. The bathroom is also very small. There is no bathtub, and the shower stall is, again, TINY. It's close to the Earl's Court underground station, and from there you can probably get to anywhere you need to go with ease. Also, if you're coming from Heathrow, it's a stop on the Paddington line, which makes it super convenient. Soooo, if you want to spend your money on something other than a luxurious room while you're in London, and want a great staff on site, consider this hotel.