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Sheraton Grand London Park Lane

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Lobby
Superior Room, 1 King Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Grand Suite, 1 Bedroom, Non Smoking, Park View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Superior Room, 1 King Bed, Non Smoking, Park View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Grand Suite, 1 Bedroom, Non Smoking | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Overview of Sheraton Grand London Park Lane

Sheraton Grand London Park Lane

5.0 star property

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
Piccadilly, London, England, W1J 7BX

Explore the area

  • Popular LocationHyde Park4 min walk
  • Popular LocationBuckingham Palace8 min walk
  • Popular LocationPiccadilly Circus12 min walk
  • AirportLondon (LHR-Heathrow)39 min drive

Room options

About this area

London

Sheraton Grand London Park Lane is located in London City Centre, a neighbourhood in London, and is in a shopping district and near a metro station. Buckingham Palace and The British Museum are cultural highlights, and some of the area's notable landmarks include Big Ben and Marble Arch. Looking to enjoy an event or a game? See what's going on at O2 Arena or Wembley Stadium. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Green Park - 2 min walk
  • Hyde Park - 4 min walk
  • Buckingham Palace - 8 min walk
  • Piccadilly Circus - 12 min walk
  • Oxford Street - 16 min walk

Getting around

  • Green Park Underground Station - 4 min walk
  • London Victoria Rail Station - 17 min walk
  • Heathrow Airport (LHR) - 39 min drive

About this property

Sheraton Grand London Park Lane

5-star luxury hotel near Hyde Park
Located close to Buckingham Palace and Piccadilly Circus, Sheraton Grand London Park Lane provides a terrace, a coffee shop/cafe and dry cleaning/laundry services. Be sure to enjoy a meal at Mercante Restaurant, the on-site restaurant. In addition to a bar and a fitness centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), self-parking (surcharge) and limo/town car service
  • A porter/bellboy, a 24-hour front desk and a computer station
  • A ballroom, free newspapers and multilingual staff
  • Guest reviews speak highly of the dining options
Room features
All guest rooms at Sheraton Grand London Park Lane include perks, such as 24-hour room service and air conditioning, as well as amenities, such as complimentary wireless Internet access and safes. Guests reviews speak well of the overall comfort rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch plasma TVs with premium channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

Chinese (Mandarin), English, German, Greek, Irish, Korean, Spanish, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 50 per day)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 25 for adults and GBP 12.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Mercante Restaurant
  • The Palm Court Restaurant
  • Smith & Whistle Bar

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch plasma TV
  • Digital channels
  • Films for purchase
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

85% of travellers were happy with check-in
Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room (up to 55 lbs/25 kg)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 60.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: GBP 25 for adults and GBP 12.50 for children (approximately)
  • Self-parking fee: GBP 50 per day
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: GBP 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel London Park
Hotel London Park Lane
London Park Hotel
London Park Lane
London Park Lane Hotel
Park Lane Hotel London
Park Lane London
Park Lane Hotel
Sheraton Lane Hotel
Sheraton London Park Lane
Sheraton Lane
London Sheraton
Park Lane Sheraton
Sheraton London Park Lane Hotel England
Sheraton Hotel London
Sheraton London Park Lane
Sheraton Grand London Park Lane Hotel
Sheraton Grand London Park Lane London
Sheraton Grand London Park Lane Hotel London

Frequently asked questions

Is Sheraton Grand London Park Lane pet-friendly?

Yes, this property allows dogs (limit 1 per room) with a maximum weight of up to 55 lbs per pet. There's a fee of GBP 25 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at ?

As of 6 Oct,2022, prices found for a 1-night stay for 2 adults at on 30 Oct,2022 start from S$602.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sheraton Grand London Park Lane?

Self-parking is available for GBP 50 per day.

What time is check-in at Sheraton Grand London Park Lane?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Sheraton Grand London Park Lane?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Sheraton Grand London Park Lane located?

Located in London City Centre, this luxury hotel is within a 5-minute walk of Piccadilly and Hyde Park. Buckingham Palace and Piccadilly Circus are also within 15 minutes. Green Park Underground Station and Hyde Park Corner Underground Station are within a 5-minute walk.

Can I cancel my reservation for free at Sheraton Grand London Park Lane and receive a full refund?

Yes, Sheraton Grand London Park Lane offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Grand London Park Lane cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 184 out of 368 reviews
5 - Excellent 50%
Rating 4 - Good. 112 out of 368 reviews
4 - Good 30%
Rating 3 - Okay. 42 out of 368 reviews
3 - Okay 11%
Rating 2 - Poor. 21 out of 368 reviews
2 - Poor 6%
Rating 1 - Terrible. 9 out of 368 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.2/5

Property conditions & facilities

4.1/5

Eco-friendliness

2/5 Poor

ross
Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Service at reception especially was awful
Stayed 2 nights in Aug 2022

5/5 Excellent

John
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Wonderful staff.
Stayed 6 nights in Jun 2022

2/5 Poor

Fadi, nicholasville
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff are great, the lobby is nice however the room and especially the bathroom are very old and outdated
Stayed 2 nights in Jun 2022

5/5 Excellent

Neil
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location; beautiful hotel; friendly helpful staff. Will stay again 😊
Stayed 5 nights in May 2022

3/5 Okay

Carlos Eduardo
Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Need urgent refurbishing
Stayed 4 nights in May 2022

5/5 Excellent

Jacqueline
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2022

5/5 Excellent

Ellen
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and great location! Friendly courteous staff!
Stayed 5 nights in Apr 2022

5/5 Excellent

William
Stayed 1 night in Mar 2022

5/5 Excellent

John
Stayed 1 night in Mar 2022

5/5 Excellent

Iki
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022