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Sheraton Heathrow Hotel

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Club Room, 1 Queen Bed, Non Smoking (Lounge Access Included) | Premium bedding, in-room safe, desk, laptop workspace
Breakfast and dinner served, British cuisine
Junior Suite, 1 Queen Bed, Non Smoking (Lounge Access Included) | Bathroom | Free toiletries, hair dryer, towels, soap
Fitness facility

Overview of Sheraton Heathrow Hotel

Sheraton Heathrow Hotel

4.0 star property
8.2 out of 10 Very good
8.2/10 Very good

Popular amenities

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
Heathrow Airport, Colnbrook Bypass, West Drayton, England, UB7 0HJ

Explore the area

  • AirportLondon (LHR-Heathrow)4 min drive
  • Popular LocationStockley Park7 min drive
  • Popular LocationBrunel University9 min drive
  • Popular LocationPinewood Studios12 min drive

Room options

About this area

West Drayton

Near a metro station, Sheraton Heathrow Hotel is in Heathrow Villages, a neighbourhood in West Drayton with good airport proximity. The area's natural beauty can be seen at Royal Botanic Gardens, Kew and Richmond Park, while Thorpe Park and LEGOLAND® Windsor are popular local attractions. Looking to enjoy an event or a match? See what's going on at Twickenham Stadium or Windsor Racecourse. Take the opportunity to explore the area for water adventures such as sailing.

What's nearby

  • Stockley Park - 7 min drive
  • Brunel University - 9 min drive
  • Windsor Castle - 10 min drive
  • Royal Holloway, University of London - 11 min drive
  • Pinewood Studios - 12 min drive

Getting around

  • West Drayton Station - 6 min drive
  • Station A Station - 20 min walk
  • Heathrow Airport (LHR) - 4 min drive


  • Giraffe - Heathrow - 7 min drive
  • Gordon Ramsay Plane Food - 7 min drive
  • Starbucks - 7 min drive
  • Caviar House & Prunier - 7 min drive
  • The Crown Rivers - 7 min drive

About this property

Sheraton Heathrow Hotel

4-star hotel near Windsor Castle
Located close to Thorpe Park, Sheraton Heathrow Hotel provides a return airport shuttle, an art gallery on site and a garden. The on-site steakhouse, Cast Iron Bar & Grill, features British cuisine and happy hour. In addition to dry cleaning/laundry services and car hire on site, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a bus station shuttle
  • Express check-out, a banquet hall and ATM/banking services
  • Wedding services, tour/ticket information and a lift
  • Guest reviews speak well of the breakfast, helpful staff and proximity to the airport
Room features
All 426 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with baths or showers and free toiletries
  • LCD TVs with cable channels
  • Wardrobes/cupboards, free tea bags/instant coffee and electric kettles


English, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times
  • Bus station shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: GBP 16.50 per person
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Cast Iron Bar & Grill
  • The Lobby Bar

Things to do

  • Art gallery
  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms


  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre


  • Garden


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairwells
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Roll-in shower (selected rooms)
  • Step-free path to entrance
  • Transfer shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking


  • Couples dining
  • Smoke-free property
  • TV in lobby

Room amenities


  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding


  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels


  • TV channels
  • LCD TV

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee


  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Similar properties



Check-in from 2:00 PM - midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age - 16


Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets are allowed for an extra charge of GBP 25 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 16.50 per person
  • Airport shuttle fee: GBP 6.00 per person (one-way)
  • Airport shuttle fee per child: GBP 11.00 (return)
  • Self-parking fee: GBP 15 per day (in/out privileges)
  • Pet fee: GBP 25 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property

Property is also known as

Heathrow Hotel Sheraton
Heathrow Sheraton
Heathrow Sheraton Hotel
Hotel Sheraton Heathrow
Sheraton Heathrow
Sheraton Heathrow Hotel
Sheraton Hotel Heathrow
Sheraton Heathrow Hotel West Drayton, Greater London
Sheraton West Drayton
West Drayton Sheraton
Sheraton Heathrow Hotel West Drayton
Sheraton Heathrow West Drayton
Greater London
West Drayton Sheraton
Sheraton West Drayton
Sheraton Heathrow Hotel Hotel
Sheraton Heathrow Hotel West Drayton
Sheraton Heathrow Hotel Hotel West Drayton

Frequently asked questions

Is Sheraton Heathrow Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 25 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Sheraton Heathrow Hotel?

As of 4 Jun,2023, prices found for a 1-night stay for 2 adults at Sheraton Heathrow Hotel on 2 Jul,2023 start from S$184.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sheraton Heathrow Hotel?

Self-parking is available for GBP 15 per day.

What time is check-in at Sheraton Heathrow Hotel?

Check-in is from 2:00 PM - midnight.

What time is check-out at Sheraton Heathrow Hotel?

Checkout is at noon.

Does Sheraton Heathrow Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of GBP 6.00 per person applies.

Where is Sheraton Heathrow Hotel located?

Located in Heathrow Villages, this hotel is within 9 mi (15 km) of Windsor Castle, Twickenham Stadium and Thorpe Park. Royal Botanic Gardens, Kew and Windsor Racecourse are also within 9 mi (15 km). Station A Station is 20 minutes by foot and Station B Station is 21 minutes.



Very good

Rating 10 - Excellent. 271 out of 634 reviews" "
" "10 - Excellent 43%
Rating 8 - Good. 234 out of 634 reviews" "
" "8 - Good 37%
Rating 6 - Okay. 84 out of 634 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 27 out of 634 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 18 out of 634 reviews" "
" "2 - Terrible 3%




Staff & service




Property conditions & facilities




10/10 Excellent

Norman, Queanbeyan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, welcoming, knowledgeable and helpful staff
Stayed 12 nights in May 2023

4/10 Poor


Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
the bathroom was extremally tiny overall the room was too compacted
Stayed 4 nights in May 2023

8/10 Good


Liked: Cleanliness, staff & service, property conditions & facilities
The staff member that checked us in was very friendly and went above and beyond by giving us bus and train directions to all the popular sights in London. I did not like that the hotel was so far away from all the sights
Stayed 1 night in May 2023

10/10 Excellent


Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location, caring staff , warm friendly greeting Only issue was the Hotelhopper shuttle scheduled for 5:50 AM did not arrive May 22 for terminal 5. At 6:30 when it still was not there I had to get a taxi 25 Pounds instead of less than seven.
Stayed 1 night in May 2023

10/10 Excellent


Liked: Cleanliness, staff & service, property conditions & facilities
Warm & inviting hotel with great service. Check-In was quick & grill serviced great tasting food. Bed was comfortable. Shower was clean & well supplied. First floor location was convenient.
Stayed 1 night in May 2023

10/10 Excellent


Liked: Cleanliness, staff & service, property conditions & facilities
Good location to airport, clean and good staff.
Stayed 1 night in May 2023

4/10 Poor


Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with lovely art gallery in the hallway but shame the bedroom walls are so thin. What with a dripping shower and noisy neighbours didn’t get much sleep.
Stayed 1 night in May 2023

10/10 Excellent


Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Over very, nice very clean, sound proof as it very close to terminal 5 at Heathrow Airport didn’t hear planes taking off unless you are outside
Stayed 4 nights in May 2023

8/10 Good

Susan, Squamish

Liked: Cleanliness, staff & service
The room was nice enough, but the view from the ground floor rear window, was of a dumpster in a lane way.
Stayed 4 nights in May 2023

8/10 Good


Business traveller
Liked: Cleanliness, staff & service
It was nice in general, however the rooms have to be updated from the bathroom to the doors. Carpet had a slightly worn look to it. The bed was really comfortable though.
Stayed 1 night in May 2023