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The Craven Hotel

3.0 star property
Victorian hotel in London with a 24-hour front desk

Choose dates to view prices

The Craven Hotel, steps from Hyde Park in central London, offers in-room WiFi for planning city excursions. On-site car rental simplifies exploration, and the concierge team provides personalized assistance in multiple languages.

Reviews

5.2 out of 10

Popular amenities

  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Single Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Single Room

Highlights

Soundproofed
Heating
TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

Highlights

Soundproofed
Heating
TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Double Room

Highlights

Soundproofed
Heating
TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
10-11 Craven Terrace, Paddington, London, England, W2 3QD

What's nearby

  • Kensington Gardens - 3 min walk - 0.3 km
  • Hyde Park - 5 min walk - 0.4 km
  • Queensway - 7 min walk - 0.7 km
  • Paddington Central - 9 min walk - 0.8 km
  • Kensington Palace - 15 min walk - 1.3 km

Getting around

  • Lancaster Gate Underground Station - 4 min walk
  • London Paddington Station - 5 min walk
  • London (LCY-London City) - 61 min drive

Restaurants

  • ‪Tajrish Restaurant - ‬1 min walk
  • ‪The Swan - ‬3 min walk
  • ‪Bizzarro - ‬4 min walk
  • ‪Les Filles - ‬1 min walk
  • ‪Tukdin - ‬1 min walk

About this property

The Craven Hotel

Hotel near Hyde Park
Close to Kensington Gardens and Kensington Palace, The Craven Hotel provides amenities such as car hire on-site. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A 24-hour front desk, a front desk safe and concierge services
  • A reception hall, tour/ticket information and luggage storage
  • Smoke-free property and multilingual staff
Room features
All guestrooms at The Craven Hotel offer comforts such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 20-inch TVs with digital channels
  • Electric kettles, heating and housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 4 floors
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

Property is also known as

Craven Hotel
Craven Hotel London
Craven London
Hotel Craven
England
The Craven Hotel Hotel
The Craven Hotel London
The Craven Hotel Hotel London

Frequently asked questions

Is The Craven Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Craven Hotel?

The Craven Hotel doesn't offer parking.

What time is check-in at The Craven Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Craven Hotel?

Checkout is at 10:00 AM.

Where is The Craven Hotel located?

Located in London City Centre, this hotel is within a 10-minute walk of Kensington Gardens and Hyde Park. Marble Arch and Kensington Palace are also within 1 mile (2 km). Lancaster Gate Underground Station is only a 4-minute walk and Paddington Underground Station is 6 minutes.

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The Craven Hotel Reviews

Reviews

5.2
Rating 10 - Excellent. 33 out of 563 reviews
Rating 8 - Good. 99 out of 563 reviews
Rating 6 - Okay. 137 out of 563 reviews
Rating 4 - Poor. 142 out of 563 reviews
Rating 2 - Terrible. 152 out of 563 reviews

5.8/10

Cleanliness

6.2/10

Staff & service

3.8/10

Amenities

4.8/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities
Great price for its location
Stayed 3 nights in Oct 2025

6/10 Okay

Helen

Staff were lovely and friendly, we even got a room upgrade which was super kind.
Stayed 1 night in Nov 2025

6/10 Okay

Anneli

Disliked: Cleanliness, property conditions & facilities
The room was coean but some hairs in the bedding. The bathroom was clean but small and the shelf was falling off the wall. Hairdryer didnt work, but they provided another one. Had a kettle but no cup. They let me have one at reception.
Stayed 2 nights in Nov 2025

4/10 Poor

Nancy

Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are super small and the bed is awful sinking in the middle definitely needs to be change ASAP !!! we asked to be transferred to another room coz of the bed situation the one we got was not that good either , the bathroom is so small u can barely do anything inside , toilet seat was broken and the WiFi hardly works . We even had to pay additional to get in just an hour early . Staff not as friendly . The only plus I must say was the location ! Close to everything .
Stayed 2 nights in Oct 2025

2/10 Terrible

Kyuwan

Disliked: Cleanliness, amenities, property conditions & facilities
Nothing met the requirements stated. Not even the soundproof. Horrible cleanliness and horrible service. They did not cope with feedback from other customers as well.
Stayed 2 nights in Nov 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience. Great area. Great service

Nice people. Great Area. Accomodations were lovely. Communicative staff and very helpful and accomodating. This place let us check in speedily, check on us throughout the stay and the facility was nice enough.
Stayed 3 nights in Jul 2025

4/10 Poor

Anneli

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room wasnt clean. The carpet was dirty. The bed was lumpy and very uncomfortable. The sink and shower didnt drain property. There were no towels in the room but the staff were lovely and gave me some on request. No hairdryer or kettle in the room.
Stayed 1 night in Oct 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
I was worried about staying here because of previous bad reviews but for the price I paid in the location. It wasn’t bad and the service was amazing. They always wanted me to be comfortable and have the best stay possible so if you’re looking for something in this location at a low rate I think this is a decent choice
Stayed 6 nights in Jul 2025

6/10 Okay

Jaimes

Liked: Property conditions & facilities
Weekend break. Would have liked to have a kettle in room. It was advertised on the website.
Stayed 2 nights in Jul 2025

2/10 Terrible

Roy

Disliked: Cleanliness, staff & service
Worst hotel I’ve ever stayed in. Dirty, gross and shocked that this is even offered on Expedia!
Stayed 1 night in Jul 2025

2/10 Terrible

Aleksandr

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible hotel
Stayed 3 nights in Apr 2025

2/10 Terrible

Dean Edwin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was truly awful. The springs on my bed were completely broken, the hot water didn’t work in the shower, i wasn’t provided a towel and the room had stains on the carpet and door that looked like blood. The staff were extremely unhelpful and didn’t seem to care. Don’t stay here.
Stayed 2 nights in Aug 2025

8/10 Good

Uzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and clean
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The room was very narrow for two beds; you could barely walk in it. The shower wasn't very clean, and it was difficult to open the window because it was very old. Otherwise, we got the bare minimum for the price.
Stayed 2 nights in Apr 2025

4/10 Poor

Alan

Disliked: Cleanliness, amenities, property conditions & facilities
Good location. The hotel itself was old and a bit rundown. The price was pretty reasonable.
Stayed 2 nights in Oct 2022

8/10 Good

Andy

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Not as bad as previous reviews had. It’s a budget hotel. The room was tiny. The corridors and doors were tiny. You get nothing if you don’t ask for it, ie clean towels and tea and sugar. But otherwise it’s cheap and close to town.
Stayed 3 nights in Dec 2024

4/10 Poor

Gary

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I booked 2 x deluxe rooms. In my wildest dreams i could not imagine how they could describe our rooms as deluxe. The one I actually stayed in was more of a small box room. There was 2 bath towels provided for 2 of us but no hand towels. . The TV did not work in either room and we pointed this out to receptionist who said he would sort it out (he didn't). There was 1 teabag, 2 coffee bags and no spoons and this was just put on bedside shelf loose (no presentation). Black mould along the lower part of wall where radiater was.window only opened about 2-3 inches and no fan or aircon so quite hot in the room. Think the bed needed replacing as it creaked and groaned every time you moved so no definately not a deluxe room. Would I stay there again, probably not.
Stayed 1 night in May 2025

4/10 Poor

Patricia

Disliked: Cleanliness, property conditions & facilities, room comfort

Stay away

Carpet was dirty and with debris, toilet paper holder broken and left at the floor, tv didn’t work (image distortion), shower stall full of mold
Stayed 2 nights in Sep 2023

2/10 Terrible

Bryony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was absolutely awful and I want a full refund. There was no hot water in my room, ants everywhere, dirty carpets and bed sheets, dust and extremely poor decor.
Stayed 1 night in Apr 2023

6/10 Okay

Steve

The deluxe double room was no bigger than a large wardrobe! If I had swung a cat I would have smashed its head in !! The shower was tiny , I’m a large framed man and just squeezed into it , once in I couldn’t move , the shower head was fixed and aimed at the ceiling, I had to remove it from it’s cradle to get myself wet , the tv was no bigger than a mobile phone , it definitely needs to be decorated , the paint was aged and grubby , I feel the description on your website is very misleading , on the plus side , it was warm and clean
Stayed 1 night in Nov 2024

2/10 Terrible

Sebastian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just Terrible

Shower was dirty and didn’t work. Only boiling hot water would come out as the thermostat was broken. Bed was uncomfortable - really lumpy and needed a new mattress! Overall terrible hotel.
Stayed 1 night in May 2023

2/10 Terrible

Stephen

Disliked: Amenities
Worst hotel I’ve ever stayed in and I’ve travelled far and wide. Electric sockets hanging off the wall. Window lodged open with piece of wood. Room in a disgusting state. I threw the “key” back on the reception and told them to stick it and went somewhere else. Absolutely awful
Stayed 1 night in Aug 2023

2/10 Terrible

Kristin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is great, close to Hyde Park and the underground. However, the room was very dirty, the bedsheets were so dirty that I slept with my clothes on, and didn’t want to take a shower in that bathroom because it was really grouse. The guy in the neighbour room was constantly smoking pot, and the smell went all the way into my room. There was no breakfast cafe at the hotel, and the room was not ready by check-in time. For the price, much better options are available in the same area.
Stayed 1 night in Apr 2023

2/10 Terrible

Yusuf

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Opportunity for improvement

The pictures of the room and its aesthetic are not true; the hotel only uses part of the building shown. The pictures of the rooms and restrooms are inaccurate. My room (106) had a terrible toilet with no space between the hand basin and the toilet; you would literally have to sit sideways to use it. The toilet was very tiny, a detail not included in the hotel room pictures. There was no room service as claimed. We spent two nights, and our room was never cleaned once not even to dispose of waste or change the bins. Both the room and restroom bins were never emptied. Zero percent value for my money; if I could, I would have checked out. The hotel needs to do better. You'll be constantly awakened by the noise and vibration of doors closing next to your room. The room also lacks a functional night light; you either sleep in the dark or with the full light onthose are your only options. In all, it was a terrible experience. I paid less for a 3-star hotel in Spain and enjoyed my stay there. Craven should inform prospective customers of the true condition of their property with well-detailed pictures.
Stayed 2 nights in May 2025

2/10 Terrible

Charlotte

Disliked: Cleanliness, amenities, property conditions & facilities
Checked-in to the room and it was dirty. Was moved to another room which was also dirty. The night person didn't seem to care or understand. I have photos (over 20 in total) and I am going to complain to the hotel. Absolutely shouldn't have stayed there it was that dirty but didn't have a choice as was in the area for work.
Stayed 3 nights in Nov 2025