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The Franklin London - Starhotels Collezione
5.0 star property

Luxury London hotel in London City Centre with a full-service spa

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for The Franklin London - Starhotels Collezione

Lobby
Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Lounge
Bar (on property)
Daily full breakfast (GBP 25 per person)
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Restaurant
  • Bar
    Bar
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Gym
    Gym
The price is S$733
includes taxes & fees
21 Oct - 22 Oct

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

View all photos for Deluxe Double Room

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite (Suite Temptation)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Executive Suite (Suite Temptation)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Superior Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite (Suite Temptation)

Living area

Presidential Suite (Suite Temptation)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
  • 62 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Single Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Garden Suite (Suite Temptation)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Garden Suite (Suite Temptation)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

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Frette Italian sheets, premium bedding, minibar, in-room safe
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Free WiFi
Restaurant
Air conditioning
Gym
9.0 out of 10, Wonderful, (801)
The price is S$533
includes taxes & fees
20 Oct - 21 Oct
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About the area

Map
24 Egerton Gardens, London, England, SW3 2DB

What's nearby

  • Victoria and Albert Museum - 3 min walk
  • Natural History Museum - 7 min walk
  • Hyde Park - 10 min walk
  • Royal Albert Hall - 13 min walk
  • Buckingham Palace - 5 min drive

Getting around

  • West Brompton Station - 4 min drive
  • South Kensington Underground Station - 7 min walk
  • Heathrow Airport (LHR) - 34 min drive

Restaurants

  • ‪360 Lounge - ‬4 min walk
  • ‪EL&N Brompton Road - ‬1 min walk
  • ‪The Bunch of Grapes - ‬3 min walk
  • ‪L'ETO Caffè - ‬1 min walk
  • ‪Zefi - ‬5 min walk

About this property

The Franklin London - Starhotels Collezione

Luxury hotel near Brompton Oratory
Located close to Victoria and Albert Museum and Natural History Museum, The Franklin London - Starhotels Collezione provides a coffee shop/cafe, a library and dry cleaning/laundry services. Indulge in a body treatment, a facial and a massage at the on-site spa. The on-site Italian cuisine fine-dining restaurant, The Franklin Restuarant, offers lunch, dinner and garden views. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with a bar and a 24-hour gym.
Additional perks include:
  • Full breakfast (surcharge), express check-out and babysitting (surcharge)
  • Tour/ticket information, a lift and a banquet hall
  • Massage treatment rooms, a porter/bellboy and luggage storage
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All guest rooms at The Franklin London - Starhotels Collezione boast comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and air conditioning.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Frette Italian sheets and pillowtop mattresses
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 52 per day)

Food and drink

  • Daily full breakfast available for a fee: GBP 25 for adults and GBP 12.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Franklin Restuarant

Things to do

  • 24-hour gym
  • Full-service spa
  • Library
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Treatment room
  • Turkish bath

Accessibility

  • Lift

More

  • 5 floors
  • Banquet hall
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 14 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 60.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 25 for adults and from GBP 12.50 for children
  • Nearby parking fee: GBP 52 per day(1312 ft away; open 24 hours)
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Franklin Hotel London
Franklin London
Franklin Hotel Starhotels Collezione London
Franklin Hotel Starhotels Collezione
Franklin Starhotels Collezione London
Franklin Starhotels Collezione
Franklin Starhotels Collezion
The Franklin Hotel Starhotels Collezione
The Franklin London - Starhotels Collezione Hotel
The Franklin London - Starhotels Collezione London
The Franklin London - Starhotels Collezione Hotel London

Frequently asked questions

Is The Franklin London - Starhotels Collezione pet-friendly?

Yes, The Franklin London - Starhotels Collezione allows dogs (limit 1 total) with a maximum weight of up to 14 kg per pet. There's a fee of GBP 30 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at The Franklin London - Starhotels Collezione?

As of 21 Sept,2024, prices found for a 1-night stay for 2 adults at The Franklin London - Starhotels Collezione on 21 Oct,2024 start from S$733.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at The Franklin London - Starhotels Collezione?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Franklin London - Starhotels Collezione?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Franklin London - Starhotels Collezione located?

Located in London City Centre, this luxury hotel is within a 5-minute walk of Brompton Oratory and Victoria and Albert Museum. Imperial College London and Natural History Museum are also within 10 minutes. South Kensington Underground Station is 7 minutes by foot and Knightsbridge Underground Station is 11 minutes.

The Franklin London - Starhotels Collezione Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 316 out of 414 reviews" "
Rating 8 - Good. 61 out of 414 reviews" "
Rating 6 - Okay. 22 out of 414 reviews" "
Rating 4 - Poor. 7 out of 414 reviews" "
Rating 2 - Terrible. 8 out of 414 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nina

Stayed 4 nights in Aug 2024

10/10 Excellent

Thomas

Stayed 1 night in Aug 2024

10/10 Excellent

Sybil

Stayed 1 night in Aug 2024

10/10 Excellent

Nevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really professional & friendly staff. Wonderful bedroom. Fantastic location!
Stayed 1 night in May 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Taylor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, the hotel itself is quiet and chic. The staff is always around to help and make reservations or get car services or wine late at night and super capable to handle any thing we needed at the last minute. Aisha at the front and Michal the concierge were super kind and helpful when it came to getting us reservations. This is my second time staying here recently and have become a huge fan of the hotel.
Stayed 5 nights in Aug 2024

8/10 Good

Erina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent welcoming staff who help with luggage and personally lead you to room. Very clean rooms and comfortable beds. And convenient to Harrods.
Stayed 1 night in Jul 2024

10/10 Excellent

LINDA, Washington Crossing

Stayed 5 nights in Jul 2024

10/10 Excellent

LINDA, Washington Crossing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, very friendly and helpful staff, great location for South Kensington and Knightsbridge for museums,, Hyde Park, Harrods, and wimbledon
Stayed 1 night in Jul 2024

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself is very nice, clean, the rooms are well appointed. However, our bathroom was disappointingly small considering the type of room we booked. Staff at check-in was very friendly but did not follow through - we were supposed to receive a bottle of Prosecco which did not materialize, the request for late checkout was granted but not communicated to the staff member who was there the next day; breakfast was allegedly extra even so our reservation indicated breakfast was included. Having said that a fantastic staff member took care of us during checkout and rectified the situation.
Stayed 3 nights in Jul 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complete luxury. Amazing
Stayed 1 night in Jul 2024

10/10 Excellent

Skyler

Stayed 2 nights in Jun 2024

10/10 Excellent

JENNIFER

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Location, quiet rooms, professional staff.
Stayed 2 nights in Jun 2024

10/10 Excellent

Skyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

INNA

Stayed 2 nights in May 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the hotel is very nice however the public spaces are very small
Stayed 1 night in Jun 2024

10/10 Excellent

ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property!
Stayed 1 night in Jun 2024

10/10 Excellent

Mehran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time staying at this property. Quite a gem. Very happy to have discovered this small boutique luxury hotel. Ver nice hotel and we recommend it to everyone.
Stayed 3 nights in May 2024

4/10 Poor

Mark

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Shoddy for a 5 star hotel.
This was supposed to be a 5 star experience in a 5 star hotel. Well, here's what we experienced in our suite. On arrival in the living room there were two clumps of hair on the floor. The sink in the bathroom was blocked. It's difficult to access the shower due to a high bath tub with a wide marble edge to get your leg over. Once in the shower most of the jets were blocked and you could stay dry under it. Water shot out the sides which means that the escaping water ends up on the floor making exiting the bath dangerous. We had water coming through the light fitting at the top of the stairs. And finally, I have emailed the hotel manager to report these issues (some were reported to staff whilst we were there) and 2 days later I have not received a response which shows how much they care. There are positives, the bed, oh my, the best I have probably ever slept in. The reception staff were so helpful and friendly. And breakfast was great. Would I stay here again? No way. I've stayed in better £50 a night B&B's.
Stayed 1 night in May 2024

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel but the darkness was a bit excessive I personally found it too dark and the floor in our bedroom was wooden and incredibly slippery we slipped many times with socks on the lady on reception was very kind and welcoming.
Stayed 2 nights in May 2024

10/10 Excellent

FS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great property rooms and high touch service
Stayed 1 night in May 2024

6/10 Okay

Vinny

Business traveller
Liked: Staff & service, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024