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The Mandrake

Photo gallery for The Mandrake

Featured image
Individually decorated, individually furnished, iron/ironing board
Individually decorated, individually furnished, iron/ironing board
Individually decorated, individually furnished, iron/ironing board
Individually decorated, individually furnished, iron/ironing board

Overview of The Mandrake

VIP Access

The Mandrake

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
20-21 Newman Street, London, England, W1T 1PG

Explore the area

  • Popular LocationThe British Museum11 min walk
  • Popular LocationPiccadilly Circus12 min walk
  • Popular LocationTrafalgar Square16 min walk
  • AirportLondon (LHR-Heathrow)44 min drive

Choose dates to view prices

About this area

London

Located in London City Centre neighbourhood, The Mandrake is connected to a shopping centre. The area's natural beauty can be seen at Hyde Park and Russell Square, while The British Museum and Buckingham Palace are cultural highlights. Looking to enjoy an event or a game? See what's going on at The Oval or Emirates Stadium. Spend some time exploring the area's activities, including outlet shopping. Guests appreciate the hotel's central location.

What's nearby

  • Oxford Street - 1 min walk
  • Russell Square - 10 min walk
  • The British Museum - 11 min walk
  • Piccadilly Circus - 12 min walk
  • Trafalgar Square - 16 min walk

Getting around

  • Tottenham Court Road Station - 6 min walk
  • Goodge Street Underground Station - 6 min walk
  • Heathrow Airport (LHR) - 44 min drive

Restaurants

  • Where to eat
  • Yopo Restaurant โ€“ Open daily.
  • Yopo Bar โ€“ Open daily.
  • Waeska Bar โ€“ Open daily.

About this property

The Mandrake

Luxury hotel connected to a shopping centre in London City Centre, walk to Oxford Street
This smoke-free hotel features a restaurant, 2 bars/lounges and self parking. WiFi in public areas is free. Other amenities include spa services, concierge services and dry cleaning. All 34 individually decorated rooms feature free WiFi and room service. Flat-screen TVs, coffee makers and hairdryers are among the other amenities available to guests.
The Mandrake offers 34 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers and complimentary toiletries. This London hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include body treatments.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 50.00 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AMโ€“11:00 AM: GBP 10.00-50.00 per person
  • 1 restaurant
  • 2 bars/lounges
  • Room service available

Things to do

  • Art gallery
  • Spa services

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body treatments

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 23 December and 29 December.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 60.00 per accommodation, per stay
1 per room
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between GBP 10.00 and GBP 50.00 per person (approximately)
  • Airport shuttle fee: GBP 150 per vehicle (one way)
  • Self-parking fee: GBP 50.00 per day
  • Pet fee: GBP 60.00 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Mandrake Hotel London
Mandrake Hotel
Mandrake London
The Mandrake Hotel London
Mandrake
The Mandrake Hotel
The Mandrake London
The Mandrake Hotel London

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 105 out of 153 reviews
5 - Excellent 69%
Rating 4 - Good. 29 out of 153 reviews
4 - Good 19%
Rating 3 - Okay. 8 out of 153 reviews
3 - Okay 5%
Rating 2 - Poor. 7 out of 153 reviews
2 - Poor 5%
Rating 1 - Terrible. 4 out of 153 reviews
1 - Terrible 3%

4.8/5

Cleanliness

4.7/5

Staff & service

4.0/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
The whole experience at the Mandrake was supurb the staff were excellent and the was stunning
Stayed 1 night in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent !
Stayed 1 night in Sep 2020

1/5 Terrible

Stayed 1 night in Sep 2020

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the mandrake for 1 nigh get away. Check-in was smooth and our Expedia Gold status was acknowledged and we received 2 free drink vouchers (which turned out to be ยฃ15 per person). The room was fairly small but was well appointed and spotless. Food and drinks were quite expensive but very good. Overall the stay was good but the hotel is pretty pricey and I'm not sure it has all the amenities to justify the cost.
Stayed 1 night in Sep 2020