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The Rubens at the Palace

Photo gallery for The Rubens at the Palace

Front of property
Royal Room, 1 King Bed (Royal Mews View) | View from room
Premium bedding, in-room safe, individually decorated
Suite (Master) | Premium bedding, in-room safe, individually decorated
Classic Room, 1 Queen Bed | Premium bedding, in-room safe, individually decorated

Overview of The Rubens at the Palace

VIP Access

The Rubens at the Palace

5.0 star property

9.0/10 Wonderful

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
Map
39 Buckingham Palace Road, London, England, SW1W 0PS

Explore the area

  • Popular LocationBuckingham Palace6 min walk
  • Popular LocationHyde Park13 min walk
  • Popular LocationBig Ben18 min walk
  • AirportLondon (LHR-Heathrow)40 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

About this area

London

The Rubens at the Palace is located in London City Centre, a neighbourhood in London, and is near a metro station. Big Ben and Buckingham Palace are notable landmarks, and travellers looking to shop may want to visit Oxford Street and Westfield London Shopping Centre. Check out an event or a game at O2 Arena, and consider making time for London Eye, a top attraction not to be missed. Guests appreciate the hotel's location for the sightseeing.
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Map

What's nearby

  • Buckingham Palace - 6 min walk
  • Green Park - 8 min walk
  • Hyde Park - 13 min walk
  • Westminster Abbey - 14 min walk
  • Big Ben - 18 min walk

Getting around

  • London Victoria Rail Station - 4 min walk
  • Victoria Underground Station - 5 min walk
  • Heathrow Airport (LHR) - 40 min drive

Restaurants

  • Coffee Geek and Friends - 2 min walk
  • Buckingham Coffee Lounge - 2 min walk
  • Zizzi - 3 min walk
  • The Cask and Glass - 3 min walk
  • Browns Victoria - 3 min walk

About this property

The Rubens at the Palace

5-star luxury hotel near Hyde Park
Close to Buckingham Palace and Piccadilly Circus, The Rubens at the Palace provides dry cleaning/laundry services, 4 bars and a 24-hour business centre. Enjoy British cuisine and brunch at the two on-site restaurants. In addition to babysitting, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • English breakfast (surcharge), valet parking (surcharge) and express check-out
  • A lift, a living plant wall and express check-in
  • Meeting rooms, a 24-hour front desk and smoke-free property
  • Guest reviews speak well of the helpful staff and location
Room features
All 161 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-compatible safes and laptop-friendly workspaces. Guests reviews give good marks for the comfortable rooms at the property.
Other amenities include:
  • Bathrooms with designer toiletries and hairdryers
  • TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and electrical adapters/chargers

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

Afrikaans, Chinese (Mandarin), Danish, Dutch, English, Estonian, Filipino, French, German, Hindi, Hungarian, Italian, Latvian, Lithuanian, Polish, Portuguese, Romanian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (GBP 70 per night)

Food and drink

  • English breakfast available for a fee daily 7:00 AM–11:00 AM: GBP 45 per person
  • 2 restaurants
  • 4 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • The English Grill
  • The Curry Room
  • The Leopard Bar
  • The New York Bar
  • Bbar & Restaurant

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • Lift

More

  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Champagne service
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 500 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: GBP 45 per person (approximately)
  • Valet parking fee: GBP 70 per night
  • Pet fee: GBP 500 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses eco-friendly cleaning products
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Rubens Palace
Rubens Palace Hotel
Rubens Palace Hotel London
Rubens Palace London
Rubens At The Palace London
The Rubens At The Palace Hotel London
The Rubens At The Palace London, England
The Rubens At The Palace Hotel
The Rubens At The Palace London
The Rubens At The Palace Hotel London

Frequently asked questions

Is The Rubens at the Palace pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 500 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at ?

As of 8 Feb,2023, prices found for a 1-night stay for 2 adults at on 2 Mar,2023 start from S$422.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Rubens at the Palace?

Valet parking is available for GBP 70 per night.

What time is check-in at The Rubens at the Palace?

Check-in is from 3:00 PM - anytime.

What time is check-out at The Rubens at the Palace?

Checkout is at noon.

Where is The Rubens at the Palace located?

Located in London City Centre, this luxury hotel is within a 10-minute walk of Victoria Palace Theatre and Buckingham Palace. Hyde Park and Big Ben are also within 1 mile (2 km). London Victoria Rail Station is only a 4-minute walk and Victoria Underground Station is 5 minutes.

Can I cancel my reservation for free at The Rubens at the Palace and receive a full refund?

Yes, The Rubens at the Palace offers free cancellation on select room rates, because flexibility matters! Please refer to The Rubens at the Palace cancellation policy on our site for more details about any exclusions or requirements.

The Rubens at the Palace Reviews

The Rubens at the Palace Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 696 out of 1024 reviews" "
" "10 - Excellent 68%
Rating 8 - Good. 222 out of 1024 reviews" "
" "8 - Good 22%
Rating 6 - Okay. 76 out of 1024 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 24 out of 1024 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 6 out of 1024 reviews" "
" "2 - Terrible 1%

9.3/10

Cleanliness

9.5/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

10/10 Excellent

Harold James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff.
Stayed 4 nights in Jan 2023

10/10 Excellent

NAIDELIA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best customer service

8/10 Good

Natalie, new york

Travelled with family and small children
Liked: Cleanliness, staff & service
The hotel was a solid 4 stars, not a 5 star. The staff is great, but the facilities did leave a lot to be desired. The location is good. Example of facilities. The bathrooms had nowhere to plug in the hair dryer. I had to do my hair outside in the bedroom by standing in front of the wardrobe and stretching. Some of the room smelled musty and were uncomfortable layouts. The staff was great and very helpful. Overall, this is a solid 4 start hotel.

10/10 Excellent

william

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment

10/10 Excellent

Linda

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Love this hotel. Staff is wonderful. Absolutely beautiful decor.

8/10 Good

Andrea

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cozy, but aging facility.
Stayed 4 nights in Dec 2022

10/10 Excellent

Shyna, Ozone PArk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute hotel! Hotel staff was so nice and it was located in a very walkable area.

6/10 Okay

Anthony

Business traveller
Liked: Staff & service
Rooms were tight. No place to workout. Staff was super friendly!
Stayed 3 nights in Nov 2022

10/10 Excellent

Fred, Arlington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at this hotel was absolutely wonderful. Always quick with a smile, a kind word and an offer to assist in any way possible. We got to know a lot of the staff and learned about their lives as they learned about ours. I can't say enough about how great our stay was at The Rubens. It was almost sad when we had to leave to go home and leave our new friends behind. I would highly recommend this hotel.
Stayed 4 nights in Nov 2022

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High end all the way ,service and stuff is exceptional,gorgeous property