Outdoor pool, pool umbrellas, pool loungers
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Reviews of Waterfalls Hotel

3.5 out of 5
Waterfalls Hotel
Lot No 947m/67/N, Off Great East Road, Waterfalls, Lusaka, Lusaka Province

Reviews

4.8
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 2 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 1 out of 3 reviews" "

4.8/10

Cleanliness

6.0/10

Staff & service

4.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

David

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
This is one of the worst hotels I have ever stayed in. The condition of the rooms is totally shoddy. The beds extremely uncomfortable. No bedside lamps. No shower mat so the floor is very slippery. I could go on and on. There has been clearly no maintenance to this hotel. The staff on the whole were surly with a couple of exceptions. We paid over $100 a room which is an absolute rip-off. $30 would have been too much. They wanted 650 K for a taxi transfer to the airport. We used Yango and it was 220 K your site should stop listing this property.
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Inside worse than outside
First, the place is on beautiful grounds. There are monkeys and parrots and cuckoos in the trees and it is very lush and green. Inside is not so great. Water pressure was marginal for the shower- just a trickle. The bed was a plastic-encased hard mattress covered with a top sheet. The AC and the WiFi worked, but this was not worth the price at all. Plus, though it seems close to LUN on the map, it isn’t. 30 min taxi to get there.
Stayed 1 night in May 2024

6/10 Okay

Rod

Liked: Staff & service
Its a good backpackers but the rooms are very small and the beds not that comfy. Maybe more suited to the young set but the staff were delightful.
Stayed 1 night in Aug 2023