4/5 Good
sandeep
Travelled with family and small children
28 Jun,2022
Liked: Staff & service
Disliked: Amenities
Overall it was lovely. just advising people that if you book a "twin share room " please make sure that you are aware that it is two single beds ? As we were under the impression that twin in Australia means double bed not two single beds😜 this was our arguement with the lady at reception. She couldn't resolve it which meant we had to pay more out of our poxkets to suit our family of 4. also they advertise that you can access a shuttle bus which is false because it's never available and has to be pre booked weeks in advance. besides that the pool area is excellent, staff at the desk especially Nick was very helpful and always approachable. Staff in the cafeteria especially Lucy and Susan were exceptional went above and beyond . Breakfast included was delicious and well worth it. Bedrooms were smaller than pics on internet and were only cleaned once in our 10 day stay. Amenities is only body wash, toilet paper , tea n coffee.
Cleaners in hallway always so so friendly.
Stayed 9 nights in Jun 2022