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Quilla House
2.5 star property

Hotel with free breakfast, a short walk to Aguas Calientes Hot Springs

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November 2024

Photo gallery for Quilla House

Free WiFi
Bathroom
Free WiFi
Free WiFi
Free WiFi

Reviews

7.0 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
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Room options

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Showing 4 of 4 rooms

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Free WiFi

Single Room

Highlights

Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 1
  • 1 Queen Bed

View all photos for Double Room

Free WiFi

Double Room

Highlights

Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Free WiFi

Twin Room

Highlights

Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Triple Room

Bathroom

Triple Room

Highlights

Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

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About the area

Map
Av. Pachacutec 705, Machupicchu, Machu Picchu, 08681

What's nearby

  • Historic Sanctuary of Machu Picchu - 1 min walk
  • Manco Capac Square - 4 min walk
  • Aguas Calientes Hot Springs - 6 min walk
  • Cerro Machupicchu - 9 min walk

Getting around

  • Machu Picchu Station - 3 min walk

Restaurants

  • ‪Coffee Trotter Peru - ‬1 min walk
  • ‪Inka Wasi - ‬3 min walk
  • ‪El Antojito Polleria - ‬2 min walk
  • ‪Cala - ‬3 min walk
  • ‪El Mapi - ‬3 min walk

About this property

Quilla House

Property highlights
A short walk from Aguas Calientes Hot Springs, Quilla House provides free continental breakfast, a garden and a restaurant. Guests can connect to free in-room WiFi.
Additional perks include:
  • Luggage storage, coffee/tea in reception and smoke-free property
  • Concierge services
Room features
All guest rooms at Quilla House offer amenities, such as free WiFi.
More amenities include:
  • Bathrooms with showers
  • Flat-screen TVs with cable channels

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 5 AM to 7 AM
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping

Outdoors

  • Garden

More

  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

Policies

Check-in

Check-in time starts at 10 AM
Minimum check-in age - 18

Check-out

Check-out before 9 AM

Special check-in instructions

The front desk is open daily from 4 AM - 11:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property Registration Number 10467484937

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Quilla House Hotel Machu Picchu
Quilla House Hotel
Quilla House Machu Picchu
Quilla House Hotel
Quilla House Machu Picchu
Quilla House Hotel Machu Picchu

Frequently asked questions

Is Quilla House pet-friendly?

No, pets are not allowed at this property.

How much is parking at Quilla House?

This hotel doesn't offer parking.

What time is check-in at Quilla House?

Check-in begins at 10 AM.

What time is check-out at Quilla House?

Checkout is at 9 AM.

Where is Quilla House located?

Situated in Machu Picchu, this hotel is within a 10-minute walk of Historic Sanctuary of Machu Picchu and Aguas Calientes Hot Springs. Manco Capac Square and Putucusi are also within 10 minutes. Machu Picchu Station is only a 3-minute walk.

Quilla House Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 8 out of 33 reviews" "
Rating 8 - Good. 8 out of 33 reviews" "
Rating 6 - Okay. 11 out of 33 reviews" "
Rating 4 - Poor. 5 out of 33 reviews" "
Rating 2 - Terrible. 1 out of 33 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Nysa

Decent for the price
Clean bed and showers which is all you really need. They were doing construction but you couldn't really hear it.
Stayed 1 night in Sep 2018

4/10 Poor

molly, sydney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Facilities need to be upgraded. Staff are very helpful.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2018

6/10 Okay

Dajixa, California

Liked: Cleanliness, staff & service
Nothing special but for $35 a night is good enough, clean and comfortable...
Stayed 2 nights in Jul 2018

6/10 Okay

Silvia

Liked: Staff & service
Stayed 1 night in Jun 2018

8/10 Good

Aflex, Portland,OR

Liked: Cleanliness, staff & service, room comfort
Big room with main strip location. There is a restaurant and bar on location. Hotel staff friendly and accommodating. Only downside was our room was no well ventilated.
Stayed 3 nights in May 2018

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Check in was easy and smooth. The room itself was good for the price, clean and comfortable, all I needed for my 1 night stay. It’s well located in the town, just a very short 5 min walk to the train station and bus stop to go up to Machu Picchu.

8/10 Good

paul, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room
Clean modern well situated friendly staff restaurant situated down stairs was handy
Stayed 2 nights in Apr 2018

6/10 Okay

BJ, Philadelphia

Liked: Staff & service
It is an OK hostel for short stay
If you are looking for cheaper and shorter stay this might fit you. If you are planning for longer stay of 2 or 3 days then you could spend few more bucks and get a better one. Rooms are satisfactory. Outside (public) bathrooms are very dirty, no water, lot of bugs, mosquito's. Staff does not have anybody English speaking, very hard to communicate. Should be a 3 star.
Stayed 1 night in Apr 2018

6/10 Okay

Sharon

Good value for money
PLUS: Location is great! Breakfast was ok. Room size was good. The hotel kept my luggage free of charge for 5 days when I went to Maccu Picchu. MINUS: Cuzco can be a cold wet city. Unfortunately, the hotel and rooms were very cold! No heating and that was a major downside. No WIFI in rooms, which meant that there were large numbers of people in the communal areas and this made some nights quite noisy.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
no charm or coziness.
Nowhere nice to sit or relax indoors or out. Busy restaurant below made for a very noisy night, with windows that opened right onto stairway and halls. Weird hospital feel to room and bathroom. Breakfast was practically nothing, and staff, while not unfriendly made no effort at all.
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and I hate leaving reviews. Expedia forces you to write when all you wanted to do way gives a thumbs up and it makes you not want to review
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious and modern place. The town is small therefore it's close to everything. Restaurants all around.

6/10 Okay

sally, NYC

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Close to Machu Picchu Bus Line
I think this place may have recently changed ownership? A young man checked me in, didn’t give me details about the property, my reservation, nor my room. The room wasn’t very clean and I was scared to touch anything (upon check out I left behind my pjs, my own towel, pretty much everything that touched a surface.) I had to call reception to ask them to empty my trash as it was full to brim upon check in, the toilet seat had urine marks, the bed sheets were stained. I only stayed bcs I had traveled all day and was planning on sleeping four hours before heading up to Machu Picchu.
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and very nice location..recommed it to anyone ..staff was very helpful with everything and they gave me alot of information
Stayed 1 night in Feb 2018

4/10 Poor

Karl

Liked: Room comfort
Disliked: Property conditions & facilities
No-frills and don't recommend
Was seeking a no-frills budget hotel and this one looked ok and a king bed was available online so I booked it. They didn't have a king bed available and ended up with double +single room instead which wasn't great. The shower didn't have a curtain so water ends up everywhere and you need to clean it up or you track it around the room. Hotel ran out of hot water on 2nd morning as I woke up later than first day. The breakfast consisted of 2 buns margerine & jam with coffee & juice (very basic). The balcony door didn't lock and was accessible via the staircase so I had to block it with a chair against the door from the inside to prevent it from being opened from the outside while I was away (not that I was concerned about theft but better to plan ahead in case). Also, the sliding balcony door glass was broken with jagged glass dangling precariously & dangerously from the frame and if I was travelling with children I would have asked for a different room (this was already my 2nd change of room). Rooms at the back face into a courtyard which is noisy at night so I recommend ear plugs if located there. Overall I would never stay there again and recommend the owner do a spot-check and fix what's broken and doesn't work. On the plus side, the beds were very comfortable.
Stayed 2 nights in Jan 2018

6/10 Okay

Mikel

Liked: Cleanliness, staff & service
Disliked: Room comfort
It was ok!
It was great value for your money and clean however, even tho the television was reported broken 2 days before we arrived we were still placed in the room without being notified. Also the wifi was very intermittent and poor. The noise also woke us up through the night as the windows were so thin!
Stayed 1 night in Jan 2018

10/10 Excellent

J David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great hotel, excellent value, friendly staff, good price. Need I say more?
Stayed 1 night in Jan 2018

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would return here.
This hotel is a small boutique hotel that has a great bed, bath, TV and balcony. It is attached to a restaurant that has very friendly staff and very good local food. I recommend the Creamy quinoa soup.You will be surprised as they make everything from scratch. The hotel has no frills which means the towels are less than basic and there are no extra toiletries or water. Other than that it was a delightful experience.
Stayed 1 night in Jan 2018

6/10 Okay

mtorchiari, Buenos Aires

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Razonable dentro de la oferta de Aguas Calientes
La habitación era mucho mejor de lo que se podía suponer viendo la entrada y el baño estaba bien y muy limpio todo. El personal de recepción bastante seco y no muy amable.
Stayed 1 night in Mar 2018

4/10 Poor

François, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel manque de professionnaliste
Une situation inacceptable : Il y a presque six mois nous avons reservé trois chambres pour deux nuits à cet l’hotel. Arrivés a l’hotel tout est bien mais le personnel semble surpris de nous voir arriver, après vérification de nos papiers de réservation tout semble être conforme! Le soir on nous offre des lunchs pour le lendemain car on part très tôt pour la trek du Machu Picchu. En soirée le réceptionniste, disant attendre un groupe, nous demande si apres notre première nuit on peut libérer deux chambres et aller à un autre hôtel! Nous refusons car on est déjà installés, on part tôt le lendemain matin pour la visite du Machu Picchu et surtout on souhaite demeurer tous ensemble. On n’a vraiment pas le goût de devoir déménager toutes nos choses dans ce contexte. Résultat, les lunchs promis n’ont pas été préparés on doit donc rapidement trouver une solution pour notre petit déjeuner. Le réceptionniste nous précise clairement que notre refus de changer d’hôtel a amené a un refus de faire nos lunch... pourtant le petit dejeuner est compris dans le prix de notre réservation. De retour de notre randonnée on a constaté que nos chambres n’ont pas été nettoyées... Autre conséquence a notre refus? On a trouvé cette façon de nous traiter innacceptable. Selon nous, cette façon d’agir dépasse le minimum de courtoisie envers les clients de l’hotel. Un manque de professionnaliste évident! Nous ne conseillons donc pas de réserver à cet hôtel.
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

8/10 Good

Mario

Liked: Cleanliness, staff & service, room comfort
La chambre était très propre quoique un peu humide. Le personel très gentil. Seul point négatif, le déjeuner très de base. Mais pour le pris payé on en a amplement pour notrr argent.
Stayed 1 night in May 2018

10/10 Excellent

Eliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Diana M.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No me gustó. El desayuno muy pobre.
No es muy bueno. Mucho polvo y huele a humedad