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NH Collection Palacio de Tepa

5.0 star property
Luxury hotel with 24-hour fitness centre and spa services

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Photo gallery for NH Collection Palacio de Tepa

Meeting facility
Creator video
1 bedroom, premium bedding, minibar, in-room safe
Property amenity
Lobby
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Room service
  • Pet-friendly
The current price is S$278
includes taxes & fees
22 Jul - 23 Jul

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Premium Room

1 bedroom, premium bedding, minibar, in-room safe

Premium Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Separate bedroom
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room

1 bedroom, premium bedding, minibar, in-room safe

Family Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
  • Sleeps 2
  • 1 King Bed and 1 Large Single Bed OR 2 Single Beds and 1 Large Single Bed

View all photos for Deluxe Room (View)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room (View)

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Blackout curtains
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Suite (View)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (View)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Blackout curtains
Hairdryer
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Large Single Bed OR 1 Queen Bed and 1 Large Single Bed

View all photos for Junior Suite (Extra Bed 2A + 1Ch with View)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (Extra Bed 2A + 1Ch with View)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Blackout curtains
Hairdryer
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 1 Queen Bed and 1 Single Sofa Bed

View all photos for Junior Suite (Extra Bed 3 Ad with View)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (Extra Bed 3 Ad with View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Blackout curtains
Hairdryer
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed OR 1 Queen Bed and 1 Large Single Bed

View all photos for Family Room (2 Adults + 1 Child)

1 bedroom, premium bedding, minibar, in-room safe

Family Room (2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
  • Sleeps 3
  • 1 Double Bed, 1 King Bed and 1 Large Single Bed OR 2 Single Beds and 1 Large Single Bed

View all photos for Family Room (3 Adults)

1 bedroom, premium bedding, minibar, in-room safe

Family Room (3 Adults)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed OR 2 Single Beds and 1 Large Single Bed

View all photos for Deluxe Single Room, 1 Double Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Single Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About the area

Map
Calle de San Sebastián 2, Madrid, Madrid, 28012

What's nearby

  • Puerta del Sol - 3 min walk - 0.3 km
  • Plaza Mayor - 6 min walk - 0.6 km
  • Gran Via - 8 min walk - 0.7 km
  • Prado Museum - 9 min walk - 0.8 km
  • Royal Palace of Madrid - 13 min walk - 1.1 km

Getting around

  • Anton Martin Station - 3 min walk
  • Madrid (XOC-Atocha Train Station) - 16 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 23 min drive

Restaurants

  • ‪La Rollerie - ‬2 min walk
  • ‪Pez Tortilla - ‬2 min walk
  • ‪Casa Alberto - ‬2 min walk
  • ‪Cervecería Alemana - ‬2 min walk
  • ‪Café Central - ‬1 min walk

About this property

NH Collection Palacio de Tepa

Luxury hotel near Puerta del Sol
A short walk from Plaza Mayor and Gran Via, NH Collection Palacio de Tepa provides a library, dry cleaning/laundry services and car hire on-site. Treat yourself to a massage or other spa services. The on-site Mediterranean cuisine restaurant, Entre Letras, offers lunch, dinner and children's meals. Free WiFi in public areas is available to all guests, along with a bar and a 24-hour gym.
Other perks at this hotel include:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge) and a banquet hall
  • A front desk safe, a water dispenser and tour/ticket information
  • A lift, smoke-free property and a ballroom
  • Guest reviews speak highly of the helpful staff and location
Room features
All 83 rooms feature comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-compatible safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and baths
  • 43-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, eco-friendly cleaning products and coffee/tea makers

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

English, French, German, Spanish

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 40 per day)
  • Valet parking on site (EUR 40 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 30.90 for adults and EUR 30.90 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Entre Letras

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Conference space

Spa

  • Couples treatment rooms
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 kg per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately EUR 30.90 for adults and from EUR 30.90 for children
  • Valet parking fee: EUR 40 per day
  • Nearby parking fee: EUR 40 per day (656 ft away)
  • Pet fee: EUR 35 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property

Property is also known as

Nh Palacio
Nh Palacio Tepa
Nh Palacio Tepa Hotel
Nh Palacio Tepa Hotel Madrid
Nh Palacio Tepa Madrid
NH Collection Palacio Tepa Hotel Madrid
NH Collection Palacio Tepa Hotel
NH Collection Palacio Tepa Madrid
NH Collection Palacio Tepa
Nh Palacio De Tepa Hotel Madrid
NH Collection Palacio de Tepa Hotel
NH Collection Palacio de Tepa Madrid
NH Collection Palacio de Tepa Hotel Madrid

Frequently asked questions

Is NH Collection Palacio de Tepa pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 25 kg per pet. There's a fee of EUR 35 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at NH Collection Palacio de Tepa?

As of 21 Jun, 2025, prices found for a 1-night stay for 2 adults at NH Collection Palacio de Tepa on 22 Jul, 2025 start from S$278.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at NH Collection Palacio de Tepa?

Valet parking is available for EUR 40 per day.

What time is check-in at NH Collection Palacio de Tepa?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at NH Collection Palacio de Tepa?

Checkout is at noon.

Where is NH Collection Palacio de Tepa located?

Located in Madrid Centro, this luxury hotel is within a 5-minute walk of Plaza de Santa Ana and Puerta del Sol. Plaza Mayor and Gran Via are also within 10 minutes. Anton Martin Station is only a 3-minute walk and Sol Station is 6 minutes.

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NH Collection Palacio de Tepa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 680 out of 1001 reviews
Rating 8 - Good. 235 out of 1001 reviews
Rating 6 - Okay. 59 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Staff were awesome and fun. Good energy. Great location. Perfect Madrid stopover.
Stayed 1 night in May 2025

10/10

Excellent option to stay in Madrid. Great location, comfortable rooms and delicious breakfast. Everything you need!
Stayed 4 nights in Feb 2025

10/10

Excellent location, spacious rooms and great breakfast
Stayed 2 nights in Oct 2024

10/10

Great property and location.
Stayed 1 night in Nov 2024

10/10

Amazing stay and staff! Perfect location.
Stayed 5 nights in Nov 2024

10/10

very nice the location no super busy
Stayed 2 nights in Aug 2024

10/10

Clean and renovated, staff very friendly. Close to everything.
Stayed 3 nights in Dec 2024

10/10

Ok
Stayed 1 night in Mar 2025

10/10

Great location. The hotel and the rooms are kept very clean. The guest relations woman stood out. But everyone was very friendly.
Stayed 9 nights in Jan 2025

10/10

Great service from the check in to the check out. Comfortable rooms and great breakfast. Highly reccomend.
Stayed 2 nights in Nov 2024

10/10

Great location. Very helpful staff. Grateful for the free room upgrade.
Stayed 2 nights in Dec 2024

8/10

Great location, lovely hotel - some lovely touches but not quite 5 star. Expensive for what it is … but highly recommend and will happily return
Stayed 2 nights in Dec 2024

10/10

Location food, must change windows for Night Noises.
Stayed 2 nights in Jan 2025

8/10

Perfect location
Stayed 2 nights in Jul 2024

10/10

Only stayed for a night but the room was great, hotel staff even gave us a free upgrade! The location was amazing, easy to get around, and I would definitely stay there again.
Stayed 1 night in Aug 2024

10/10

This is an exemplary property with amazing staff. Clean, great location and wonderful amenities. Highly recommend! A great part of a long-awaited family location.
Stayed 3 nights in Sep 2024

10/10

Location
Stayed 6 nights in Oct 2024

10/10

Great hotel, great location and friendly staff
Stayed 2 nights in Feb 2024

10/10

Wonderful staff and great location , enjoyed our stay
Stayed 2 nights in Jul 2023

10/10

Great location!
Stayed 3 nights in Apr 2024

10/10

Nice hotel in a very central area in historic district area. Staff is attentive to guests requests and morning breakfast was delicious.
Stayed 1 night in Apr 2024

10/10

Beautiful hotel and wonderful staff. Conveniently located located at the heart of Madrid, but yet quiet. Walkable to all major sites.
Stayed 3 nights in Jul 2024

10/10

Spacious room and comfortable bed. Good location to city center activities.
Stayed 1 night in Jul 2024

10/10

Hotel is in a great location. The staff is very helpful and friendly. The room was very clean and bright.
Stayed 2 nights in Jun 2024

10/10

Such a beautiful space - they upgraded us to the 2 storey suite with wraparound views across the 3 balconies - such a great hotel and experience!
Stayed 1 night in Aug 2024