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Featured image
Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, desk, soundproofing, iron/ironing board

Guest reviews

4.0 out of 5 Very good
171 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationRahmat International Wildlife Museum & Gallery8 min walk
Popular LocationSri Mariamman Temple8 min walk
Popular LocationSun Plaza9 min walk
AirportMedan (KNO-Kuala Namu Intl.)50 min drive

Choose dates to view prices

  • Superior Deluxe

    4.3/5 guest room rating

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 2
    More detailsSuperior Deluxe
  • Junior Suite

    Room amenities

    • 47 sq m
    • Sleeps 2
    More detailsJunior Suite
  • Suite

    Room amenities

    • 80 sq m
    • City view
    • Sleeps 2
    More detailsSuite
  • Deluxe Double or Twin Room

    4.6/5 guest room rating

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 2
    More detailsDeluxe Double or Twin Room

About this area

Medan

Located in Medan, Cambridge Hotel Medan is connected to a shopping centre. Travellers who have shopping on the agenda can visit Medan Mall and Sun Plaza.
Visit our Medan travel guide
View in a map
Popular Location

What's nearby

  • Rahmat International Wildlife Museum & Gallery - 8 min walk
  • Sri Mariamman Temple - 8 min walk
  • Sun Plaza - 9 min walk
  • Vihara Gunung Timur - 14 min walk
  • Medan Mall - 17 min walk

Getting around

  • AirportMedan (KNO-Kuala Namu Intl.) - 50 min drive

Restaurants

  • Where to eat
  • The Cafe – Restaurant with a bar offering local and international cuisine. Serves breakfast, lunch and dinner daily, happy hour available.
  • The View Music Lounge – Wine bar offering local and international cuisine. Open daily.

About this property

Cambridge Hotel Medan

Luxury hotel connected to a shopping centre in Medan with 2 restaurants
This hotel features 2 restaurants, an outdoor pool and a fitness centre. Free WiFi in public areas, free self parking and a free shopping centre shuttle are also provided. Other amenities include a bar/lounge, a coffee shop/café and massage/treatment rooms. All 242 soundproofed rooms feature free WiFi and 24-hour room service. In addition to upscale touches, such as fireplaces and deep soaking bathtubs, guests will find LED TVs with digital channels and separate bathtubs and showers.
Cambridge Hotel Medan offers 242 forms of air-conditioned accommodation with fireplaces and laptop-compatible safes. 32-inch LED televisions come with digital channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with slippers, bidets and complimentary toiletries.

This Medan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free RV/bus/truck parking
  • Free nearby parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free return train station shuttle
  • Free shopping centre shuttle

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Shopping
  • Spa services

Family friendly

  • Children's pool
  • Dry cleaning service
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese
  • English
  • Indonesian

Business services

  • 13 meeting rooms
  • Business centre

Outdoors

  • BBQ grill(s)

Spa

  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Linens

Bathroom

  • Bidet
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 32-inch LED TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Fireplace
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in between 2 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: IDR 350000 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a fire extinguisher, a smoke detector and a security system

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Swiss-Belhotel Medan Hotel
Grand Swiss-Belhotel Hotel
Grand Swiss-Belhotel Medan
Grand Swiss-Belhotel
Grand Swiss-Belhotel Medan Hotel Medan
Cambridge Medan
Grand Swiss Belhotel Medan
Cambridge Hotel Medan Hotel
Cambridge Hotel Medan Medan
Cambridge Hotel Medan Hotel Medan
Grand Swiss-belhotel Medan Hotel Medan

Frequently asked questions

Can I cancel my reservation for free at Cambridge Hotel Medan and receive a full refund?
Yes, Cambridge Hotel Medan offers free cancellation on select room rates, because flexibility matters! Please refer to Cambridge Hotel Medan cancellation policy on our site for more details about any exclusions or requirements.
Does Cambridge Hotel Medan have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Cambridge Hotel Medan pet-friendly?
No, pets are not allowed at this property.
How much is parking at Cambridge Hotel Medan?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at Cambridge Hotel Medan?
Check-in is from 2 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Cambridge Hotel Medan?
Checkout is at noon.
Does Cambridge Hotel Medan provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of IDR 350000 per vehicle, one-way, applies.
Where is Cambridge Hotel Medan located?
Located in the heart of Medan, this luxury hotel is within a 10-minute walk of Rahmat International Wildlife Museum & Gallery and Sun Plaza. Medan Mall is 0.9 mi (1.4 km) away.
4.0
Very good
171 reviews
5 - Excellent
61
4 - Good
71
3 - Okay
28
2 - Poor
7
1 - Terrible
4

4.1/5

Cleanliness

4.1/5

Staff & service

3.3/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smiling hospitality
Great staff in all departments. Check in fastand efficient. Room service and cleaning great. Staff at Rooftop bar very friendly and professional..particular mention for Indri who made me feel very wecome.
Stayed 2 nights in Mar 2020

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hot
Stayed 4 nights in Dec 2019

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
Not Good Experience is bad
Stayed 1 night in Dec 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hood
The hotel is clean and comfortable. Staff is quite friendly. But the aircon is not so cool during day time. We lost our way when finding the lift for the first time. There is no sign or staff to guide us.
Stayed 2 nights in Nov 2019

3/5 Okay

Happy face iconLiked: Cleanliness
Sad face IconDisliked: Property conditions & facilities
Not a Superior room.
Room did not look like a superior room that i had originally booked. Curtains were ripped and did not close fully. could here the children making noise next door plus they kept trying to open the connecting door to our room. Faucet in bathroom sink leaking all over the bench. Cockroach in the shower during showering. Wall paper coming off the walls.
Stayed 2 nights in Nov 2019

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