Dear Timotheos,Thank you for choosing to stay at our hotel and for your kind words of appreciation. We are thrilled to hear that you had a wonderful experience during your two-night stay.We are delighted that our team, from security to front desk, concierge, F&B, and pool staff, provided you with excellent service. It brings us great joy to know that their dedication and hard work made a positive impression on you.Your words of encouragement mean a lot to us, and we will definitely share your feedback with our team members. They will be delighted to know that their efforts are appreciated.Thank you for your kind wishes and support. We will continue to strive for excellence and provide an amazing experience for all our guests.We look forward to welcoming you back for another exceptional stay in the future.Best regards,Courtyard by Marriott Melaka

Dear Chee Leong,We're grateful for your excellent rating and for staying at our hotel. It's a pleasure to know that you had a wonderful time and we look forward to your next visit.Best regards,Courtyard by Marriott Melaka

Dear Avrel,Thank you for your comprehensive feedback. We appreciate you taking the time to share your experience with us.We're glad to hear that you found our hotel lobby to be spacious and the property to be well-maintained. That is certainly something we pride ourselves on.We notice that different hotels and regions may have different beds. Our double bed is about 10 cm smaller than a queen-size bed and bigger than single-size bed.Thank you again for your feedback. We value your input, as it helps us continuously improve the guest experience at our hotel. Please let us know if there is anything else we can do to make your next stay even more enjoyable.Best regards,Courtyard by Marriott Melaka

Dear Sudip,Thank you for your feedback regarding the swimming pool and the toilets. We're glad to hear that you enjoyed the swimming pool during your stay.Regarding the issue with the toilets feeling stuffy, we apologize for any discomfort this may have caused. Your feedback is valuable to us, and we will share it with our staff to address the concern. We will look into the ventilation and consider installing exhaust systems or taking appropriate measures to improve the air circulation in the toilets.We appreciate your feedback, as it helps us identify areas for improvement and enhance the overall guest experience. If there is anything else we can assist you with or if you have any further feedback, please feel free to let us know.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.Best regards,Courtyard by Marriott Melaka

Dear Fabian,Thank you for sharing your feedback about your stay at our hotel. We appreciate your positive comments about our friendly and helpful staff, as well as the cleanliness of our hotel.We understand that the location might be a bit far from the shopping center, and we apologize for any inconvenience caused. While we strive to provide a convenient and accessible location, we recognize that individual preferences may vary.We are delighted to hear that our staff provided you with a positive experience through their friendliness and helpfulness. We believe that exceptional service is a key aspect of a memorable stay, and we appreciate your recognition of our team's efforts.Maintaining a clean and comfortable environment is a top priority, and we are glad that you found our hotel to be clean.Thank you for your feedback and for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with another enjoyable stay.Best regards,Courtyard by Marriott Melaka

Dear Gigi,Thank you for sharing your positive experience at our new property. We're delighted to hear that you enjoyed the great open space and beautiful lobby. Providing a spacious and comfortable room is important to us, and we're glad that you found it to be spacious and that you loved the bathroom with ample room for your toiletries.Maintaining cleanliness is a top priority, and we're thrilled that you found our property to be clean. We understand the importance of a good night's sleep, and we're glad that you appreciated our pillow menu, which allowed you to choose a suitable pillow for a great night's sleep.Thank you for choosing to stay with us and for your kind words. We hope to have the pleasure of welcoming you back in the future for another fantastic stay.Best regards,Courtyard by Marriott Melaka

Dear Ruby,Thank you for your feedback! We're glad to hear that you had an excellent stay and found our service to be exceptional. We strive to provide top-notch service to ensure our guests have a memorable experience.We're also pleased to hear that you found it easy to get around Malacca using ride-hailing services like Grab. Convenient transportation options can greatly enhance the overall travel experience.Thank you for choosing our hotel, and we appreciate your kind words. We look forward to welcoming you back in the future. If there's anything else we can assist you with or if you have any further recommendations, please feel free to let us know.Best regards,Courtyard by Marriott Melaka

Dear Janice,Thank you so much for taking the time to share your wonderful experience with us! We hope to welcome you back soon for another memorable stay.Best regards,Courtyard by Marriott Melaka

Dear Jiajun,We apologize if our hotel's location and parking options did not meet your expectations. We understand that convenient transportation options are important for our guests who do not drive. We appreciate your feedback and will take it into consideration as we continue to improve our services and facilities.Thank you for choosing our hotel, and we hope to have the opportunity to better serve you in the future.Best regards,Courtyard by Marriott Melaka

Dear Aidil,Thank you for your positive feedback! We're thrilled to hear that you had an excellent experience during your stay at our hotel. We appreciate your kind words and your encouragement. Our team is committed to providing exceptional service, and we're glad that we met your expectations. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.Best regards,Courtyard by Marriott Melaka

Dear Edward,Good day, we're delighted to hear that your stay with us was a success and that we were able to provide you with a comfortable and enjoyable experience. Thank you for sharing your positive feedback, and we hope to have the pleasure of welcoming you back again soon.Best regards,Courtyard by Marriott Melaka

Dear Beng Hee,Thank you for taking the time to provide feedback on your recent stay with us. We're delighted to hear that you enjoyed the grand reception hall and found our rooms to be clean and modern. We take pride in creating a comfortable and stylish environment for our guests.Moreover, we're glad to hear that our staff provided friendly and accommodating service. We strive to ensure that our guests feel welcome and well taken care of throughout their stay.Thank you for choosing our hotel, and we look forward to welcoming you back in the future for another pleasant experience.Best regards,Courtyard by Marriott Melaka

Dear Meggie,Thank you for booking two rooms with us. We apologize for the inconvenience you experienced with the availability of the second room.Our standard check-in time is at 3pm, and we strive to have all rooms prepared for our guests by that time. However, in this case, we regret that the second room was not available until after 6pm. We understand that this delay caused inconvenience for you and your party.We apologize for the delay and any frustration it may have caused. We will address this issue with our team to ensure that such situations are minimized in the future.Thank you for your understanding, and we appreciate your patience. If there is anything else we can assist you with during your stay, please do not hesitate to let us know.Best regards,Courtyard by Marriott Melaka

Dear Mohammed,Thank you for sharing your feedback with us! We're thrilled to hear that you had a great stay and that our team was able to provide you with top-notch service. We appreciate your kind words and hope to welcome you back soon for another enjoyable stay.Best regards,Courtyard by Marriott Melaka

Dear Ben,thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that you had an enjoyable stay and that our team was able to exceed your expectations. We hope to welcome you back soon for another memorable stay.Warm regards,Courtyard by Marriott Melaka

Dear Jennylyn,Thank you for sharing your feedback about your recent stay at Courtyard Marriott Melaka. We apologize for the concerning experience you had regarding the cleanliness of the room cups and cutlery. This is not in line with our standards of hygiene and cleanliness, and we take your feedback very seriously.We understand the importance of maintaining high hygiene standards, especially in light of the current global situation. We are investigating this matter internally and will take immediate action to rectify any lapses in our cleaning procedures.We sincerely apologize for any inconvenience caused and assure you that we will address this issue to ensure that such incidents do not recur in the future. The cleanliness and safety of our guests are of utmost importance to us, and we appreciate you bringing this matter to our attention.Thank you for choosing to stay with us, and we hope to have the opportunity to regain your trust and provide you with a more satisfactory experience in the future.Best regards,Courtyard by Marriott Melaka

Dear Rushdi,Thank you for your positive rating and for staying at our hotel. We're delighted that you enjoyed your time with us and we look forward to welcoming you back for another exceptional stay.Warm regards,Courtyard by Marriott Melaka

Dear Lee,Thank you for your feedback. We apologize for the loud noise of doors closing from neighboring rooms. We appreciate your positive comments about the efficient breakfast crowd handling, car parking, check-in process, and choices of pillows. We will work on improving the breakfast spread quality. We value your input and hope to welcome you back for an improved experience in the future.Best regards,Courtyard by Marriott Melaka

Dear Jenny,Thank you for sharing your feedback with us. We appreciate your positive overall impression of your stay. We also understand your concerns regarding the limited dining options, amenities, and some inflexibilities.Your insights are important to us, and we will certainly take them into consideration as we continue to enhance our offerings. If there are specific areas you believe we can improve or if you have any additional suggestions, please feel free to share.We hope to have the opportunity to welcome you back and provide an even better experience in the future.Best regards,Courtyard by Marriott Melaka

Dear guest,Thank you for sharing your wonderful experience at Courtyard by Marriott Melaka. We're thrilled to hear that you had a fantastic stay with us.We're glad you found the room spacious and comfortable with two double beds. It's great to know that you enjoyed the stunning view of Melaka city from your room. We strive to provide our guests with a comfortable and memorable experience, and we're delighted that we succeeded in doing so.We appreciate your kind words about our hotel being a great place with an economical price. We aim to offer our guests excellent value for their money without compromising on quality and service.Thank you for considering us for your future stays in Melaka. We would be honored to welcome you back to Courtyard by Marriott Melaka and provide you with another exceptional experience.Best regards,Courtyard by Marriott Melaka

Dear Nicholas,Thank you for bringing the issue to our attention regarding the accommodation for three people in your room. We understand that the room configuration and the availability of amenities for three guests were not up to your expectations.Please note that our standard room configuration is designed for two guests, and any additional bedding or amenities for a third person would require an extra charge. To accommodate a third person in the room, we offer the option to add an additional roll-up bed for an extra charge of RM 159nett. This ensures that all guests have a comfortable stay with adequate bedding and amenities.Once again, we apologize for the inconvenience, and we appreciate your feedback.Best regards,Courtyard by Marriott Melaka

Dear Latifah,Thank you for taking the time to provide feedback on your recent stay at our hotel. We're delighted to hear that you had a positive experience, particularly with regards to cleanliness and the friendliness and helpfulness of our staff.Maintaining a clean and hygienic environment is a top priority for us, and we're glad that our efforts were noticeable during your stay. We believe that a clean and well-maintained hotel contributes to a comfortable and enjoyable experience for our guests.We're also pleased to know that our staff made a positive impression on you with their friendly and helpful demeanor. Our team takes pride in delivering exceptional service and going above and beyond to meet our guests' needs.Thank you for acknowledging these aspects of your stay. We greatly appreciate your feedback and look forward to welcoming you back to our hotel in the future.Best regards,Courtyard by Marriott Melaka

Dear Paulie,We appreciate your great rating and for considering our hotel. It's wonderful to hear that you had a pleasant experience and we hope to have the pleasure of hosting you again in the near future.Warm regards,Courtyard by Marriott Melaka

Dear Paulie,Thank you for your kind review! We're thrilled to hear that you found our hotel beautiful and that you enjoyed the good services provided. It's great to know that the rooms were spacious and clean, as we strive to provide a comfortable and pleasant environment for our guests.We appreciate your feedback and are delighted that you had a positive experience during your stay. If there is anything else we can do to enhance your future visits, please let us know. We look forward to welcoming you back for another wonderful stay in the future.Best regards,Courtyard by Marriott Melaka

Dear Kamchoon,That's wonderful to hear! We're thrilled that you had a positive experience at our newly opened hotel. It's fantastic that you found our amenities to be excellent and enjoyed our great breakfast offerings. Our team takes pride in maintaining cleanliness throughout the property to ensure a pleasant stay for our guests. We're glad that our location was convenient for you, and it's always a delight to leave a lasting impression. Thank you for sharing your feedback, and we hope to have the pleasure of welcoming you back in the future for another enjoyable stay!Best regards,Courtyard by Marriott Melaka

Dear HoonSeo, Thank you for your feedback regarding your recent stay at our hotel. We appreciate your positive comments about the cleanliness and appearance of our new property.However, we apologize for any inconvenience caused by the lack of soundproofing in your room. We understand that a peaceful and quiet environment is crucial for a comfortable stay, and we regret that you experienced noise disturbances from scraping and tapping sounds. We take your feedback seriously and will investigate the issue to identify any areas where improvements can be made.Thank you once again for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.Best regards,Courtyard by Marriott Melaka

Dear Chiew Yun,Good day, Thank you for choosing to stay at our hotel and for sharing your valuable feedback. We appreciate your positive comments about the quiet surroundings and the helpfulness of our staff. We strive to create a peaceful and accommodating environment for our guests.We apologize for the inconveniences you experienced with the breakfast timing and the configuration of the toilet. We understand that having a shorter breakfast timing, even on weekends, may not provide enough convenience for our guests. We will take your feedback into consideration and review our breakfast schedule to better accommodate our guests' needs.Regarding the toilet configuration, we apologize for any difficulties you encountered, especially with the bath tub. We understand that the high bathtub may pose challenges for some guests, including children and the elderly. We appreciate your suggestions to install a shower area instead and include a small step for kids. We will review the bathroom design to make it more user-friendly and accessible for all guests.Thank you for bringing these matters to our attention. Your feedback is important to us as we continuously strive to improve our services and facilities. If there is anything else we can do to enhance your experience or address any other concerns, please do not hesitate to let us know.Thank you once again for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.Sincerely,Courtyard by Marriott Melaka

Dear Joshua,Good day, Thank you for choosing to stay at our hotel and for sharing your positive feedback. We are delighted to hear that you had a wonderful experience during your stay.We are pleased that our staff greeted you with friendliness, as we strive to provide excellent customer service. It's great to know that you found our hotel to be very nice and clean. Maintaining a clean and comfortable environment is a top priority for us.We're thrilled that you enjoyed our gym and pool facilities. We believe that offering amenities like these enhances the overall experience for our guests.Thank you for your kind words, and we look forward to welcoming you back in the future. If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know.Thank you once again for choosing our hotel.Warm regards,Courtyard by Marriott Melaka

Dear Abdun,Thank you for sharing your feedback with us. We apologize if the views from our sea-facing rooms did not meet your expectations. We understand that a good view is an important aspect of the overall experience for our guests.While our sea-facing rooms are designed to provide a view of the sea, it is possible that the city view was also visible from certain angles or due to the surrounding landscape. We apologize for any disappointment this may have caused.We appreciate your feedback and will take it into consideration as we continue to improve our offerings. If there is anything else we can do to enhance your stay or address any concerns you may have, please do not hesitate to let us know.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.Sincerely,Courtyard by Marriott Melaka

Dear Joanna,Good day, Thank you for taking the time to share your valuable feedback about your recent stay at Courtyard Melaka. Your input is crucial to our ongoing efforts to enhance our services and provide a memorable experience for our guests.We genuinely appreciate your comments regarding the carpentry work and the strength of our Wi-Fi service. Please accept our apologies for any inconvenience you experienced in this regard. Rest assured, we are addressing these issues to ensure they do not impact future stays.We are also grateful for your observation of the softness of our pillows. We understand the importance of a good night's sleep, and we do have a pillow menu to suit guest's preferences.Thank you for choosing Courtyard Malacca as your hotel of choice. We appreciate your feedback, and we remain committed to making each stay better than the last. Should you decide to visit us again, we'll work diligently to ensure your experience is nothing short of exceptional.Warm regards,Courtyard by Marriott Melaka

Dear Julie,Good day, We're thrilled to hear that you enjoyed your stay with us! Your satisfaction is our utmost priority, and we're glad that we were able to provide you with a pleasant experience. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future for another enjoyable stay.Best regards,Courtyard by Marriott Melaka

Dear Sim,Good day, Thank you for sharing your feedback on your recent stay at our hotel. We appreciate your positive comments about our cleanliness and friendly associates.We apologize for any inconvenience caused by the noise from people walking and talking outside the room. We understand the importance of providing a peaceful and comfortable environment for our guests to rest and rejuvenate. Your feedback regarding soundproofing is duly noted, and we will explore ways to improve this aspect to ensure a more peaceful stay for our guests.We appreciate your suggestion and will take it into consideration as we continue to enhance our facilities and services. Thank you for bringing this matter to our attention.Once again, thank you for choosing our hotel. We value your feedback and hope to have the opportunity to welcome you back for an even better experience in the future.Best regards,Courtyard by Marriott Melaka

Dear Hanif,Thank you for your amazing review! We are thrilled to hear that you consider our hotel to be the best in Melaka. Your kind words are greatly appreciated.Providing the best experience for our guests is our top priority, and we are delighted that we could meet and exceed your expectations. We strive to create a comfortable and enjoyable environment, offering top-notch services, amenities, and hospitality.Thank you for choosing our hotel as your preferred choice in Melaka. We value your patronage and look forward to continuing to provide you with exceptional experiences in the future.If there is anything else we can do to make your stays even more memorable, please feel free to let us know. We are here to ensure your satisfaction and create lasting memories.Best regards,Courtyard by Marriott Melaka

Dear Lian Mui,Thank you for your positive review of our hotel. We are thrilled to hear that you found our hotel to be new and clean, and that our staff provided helpful service.Maintaining a high standard of cleanliness is a top priority for us, and we are glad that you noticed and appreciated our efforts. Additionally, we prioritize providing excellent service to our guests, and we are delighted that our staff was able to assist you during your stay.Thank you for choosing our hotel, and we look forward to welcoming you back in the future. If there is anything else we can do to make your next stay even more enjoyable, please feel free to let us know.Best regards,Courtyard by Marriott Melaka

Dear Yvette,Thank you for sharing your feedback regarding the bathtub in your room. We appreciate your concern about the safety of getting in and out.Ensuring the safety and comfort of our guests is of utmost importance to us. We apologize if the design or setup of the bathtub caused any inconvenience or posed a challenge for you. Your feedback is valuable to us, and we will review it with our team to identify any necessary improvements or alternative solutions.Thank you for bringing this matter to our attention, as it helps us enhance our facilities and provide a better experience for our guests. We appreciate your patronage and hope to have the opportunity to provide you with a more satisfactory stay in the future.Best regards,Courtyard by Marriott Melaka

Dear Joshua,Good day, Thank you for your wonderful review! We're thrilled to hear that you had an exceptional experience during your stay with us. Providing a new, spacious, and luxurious environment is our goal, and we're delighted that it showcased the true essence of a Marriott hotel. We take pride in delivering top-notch quality and service to our guests, and it's rewarding to know that our staff exceeded your expectations. Your kind words mean a lot to us, and we truly appreciate your feedback. We look forward to welcoming you back for another outstanding stay in the future!Best regards,Courtyard by Marriott Melaka

Dear Stephen,Thank you for choosing to stay at Courtyard by Marriott Melaka and for sharing your feedback with us. We are thrilled to hear that you enjoyed your experience with us.Our convenient location near the historic downtown area allows our guests to easily explore the rich cultural heritage of Melaka. We are delighted that you found our hotel to be modern and in pristine condition, giving it a brand new feel.We are also glad to know that you had a fantastic dining experience at our breakfast buffet. Our team takes great pride in offering a wide variety of delicious food options to cater to different tastes and preferences. Your compliments regarding the first-class quality of the buffet are truly appreciated.Should you have any future visits planned, we would be honored to welcome you back and provide another exceptional stay. If there is anything else we can assist you with, please feel free to reach out to us.Thank you once again for your positive feedback. We look forward to serving you again in the future.Best regards,Courtyard by Marriott Melaka

Dear Chin John, Good day, thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that you had an enjoyable stay and that our team was able to exceed your expectations. We hope to welcome you back soon for another memorable stay.Best regards,Courtyard by Marriott Melaka

Dear Chin Yi,Thank you for leaving us a positive rating! Your satisfaction is our goal, and we're thrilled to know that you enjoyed your time at our hotel. We can't wait to have the opportunity to welcome you back for another exceptional stay.Best regards,Courtyard by Marriott Melaka

Dear Gee Tiong,Thank you for your recent visit and for awarding us a perfect rating! We're thrilled that your stay was up to your satisfaction. Your feedback encourages us to continue delivering excellent service and experiences. If there's anything specific that stood out during your stay or any suggestions you'd like to share, we'd love to hear from you. We hope to have the pleasure of hosting you again soon.Warm regards,Courtyard by Marriott Melaka

Dear Samir, Good day, it's wonderful to hear that you had a great time at our hotel! We appreciate your positive feedback and are pleased to know that we were able to provide you with a memorable experience. We hope to welcome you back soon for another enjoyable stay.Best regards,Courtyard by Marriott Melaka

Dear Shiau Mei,Thank you for sharing your feedback about your recent stay with us. We appreciate your positive overall experience, but we sincerely apologize for any inconvenience caused by the presence of bed mites and the resulting discomfort during your sleep.We take matters of cleanliness and guest comfort very seriously, and it is disheartening to hear that we fell short in this aspect. We understand the importance of a good night's sleep, and we deeply regret that we did not meet your expectations in this regard.Rest assured, we have taken immediate action to address the issue you encountered. Our housekeeping team has conducted a thorough inspection of all the rooms to ensure that they are free from any pests or irritants that could disturb our guests' sleep. We have also implemented additional measures to prevent such occurrences in the future.We truly appreciate your feedback as it helps us improve our services and maintain our commitment to providing a pleasant and comfortable stay for all our guests. We would like to invite you to reach out to us via info.cymelak@courtyard.com so that we can address your concerns further and take appropriate steps to make it right.Once again, we apologize for the inconvenience caused, and we thank you for bringing this matter to our attention. We hope you will consider giving us another opportunity to provide you with a flawless stay in the future.Sincerely,Courtyard by Marriott Melaka

Dear Muhamad,Thank you for sharing your experience with us. We apologize for any inconvenience you encountered during your stay at our hotel.We understand that the late check-in due to traffic congestion at the border was beyond your control, and we appreciate your understanding. However, we sincerely apologize for the inconvenience caused by the unavailability of valet parking as it was full. We understand that it was not an ideal situation for you to park in our hotel parking in the same building and take a lift to the lobby for check-in, especially during the early hours of the morning. Rest assured, our parking is exclusively for hotel guests and is equipped with high-security features such as license plate recognition, CCTV, and safety protocols to ensure your safety. We prioritize the safety and security of our guests, and we apologize for any discomfort caused.We regret to hear that the room did not meet your expectations. As part of the Courtyard by Marriott brand, our rooms are designed to provide a comfortable and pleasant stay with all the essential amenities and travel needs. We apologize if the room fell short of your expectations, and we appreciate your feedback.We apologize for the inconvenience caused by the non-functional lift button that prevented you from accessing the pool. Our maintenance team has been notified, and they are working diligently to resolve the issue as soon as possible. We strive to provide a seamless experience for our guests, and we apologize for any disruption caused during your stay.We genuinely value your feedback as it helps us identify areas for improvement. Thank you for bringing these matters to our attention. We hope you will consider giving us another opportunity to provide you with a more enjoyable experience in the future.Sincerely,Courtyard by Marriott Melaka

Dear Karen,Thank you for taking the time to rate your recent stay at Courtyard by Marriott Melaka. We are thrilled to hear that you had a pleasant experience with us and appreciate your kind words. As always, we are committed to providing our guests with the best possible experience and look forward to the opportunity to welcome you back in the future.Best regards,Courtyard by Marriott Melaka

Dear Leslie,Thank you for taking the time to share your feedback with us. We are sorry to hear that your recent stay with us was not up to your expectations.We apologize for the inconvenience caused by the dirty and sticky room floor. This is not the level of cleanliness that we expect for our guests, and we will be sure to address this issue with our housekeeping team to ensure that this does not happen again in the future.We are glad to know that you found our bed to be comfortable and that you appreciated our new and cozy amenities. Also, we are pleased to hear that our staff provided great service during your stay.We appreciate your loyalty to our hotel and hope that you will give us another chance to make things right on your next visit.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back soon.Best regards,Courtyard by Marriott Melaka

Dear Hong Ngoc,Thank you for taking the time to share your feedback with us. We appreciate your kind words about our lobby and the cleanliness of your room, but we are disappointed to hear that your stay did not meet your expectations in some areas.We apologize for any inconvenience caused by our failure to provide amenities for all members of your party at check-in. This is certainly not the level of service we strive to provide, and we will work to ensure that all rooms are properly stocked prior to guest arrivals. We appreciate your patience and understanding as we worked to rectify the situation.We also apologize for the inconvenience caused by the mix-up with the late check-out and the key card. We will certainly review this incident with our team to ensure that they are asking for all necessary information to prevent such mistakes from occurring in the future. We are glad to hear that our concierge team was able to assist you and make your stay more enjoyable.Once again, please accept our sincerest apologies for the issues you experienced during your stay. We appreciate your feedback as it helps us improve our service and ensure that future guests have a better experience.Sincerely,Courtyard by Marriott Melaka

Dear Jin Chuan,Thank you for taking the time to share your feedback about your recent stay at our hotel. We're glad to hear that you found our hotel to be clean and new, and that you enjoyed our breakfast offerings.We apologize for any inconvenience caused by the service staff being short-handed during your breakfast. We understand how important it is to have a seamless dining experience, and we regret that we fell short in this instance. We have taken note of your feedback and will do our best to ensure that we have sufficient staff available to handle food replenishment and table clearing during peak breakfast hours.Once again, thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back in the future, and please don't hesitate to let us know if there is anything we can do to make your next stay more enjoyable.Best regards,Courtyard by Marriott Melaka

Dear Subash,Thank you for sharing your experience with us. We're thrilled to hear that you found our rooms to be spacious and comfortable, and that the amenities provided were to your liking. We're also glad that you enjoyed our breakfast buffet and found our staff to be helpful and courteous.We take pride in providing our guests with exceptional service and it's always rewarding to know that we've succeeded in doing so. We appreciate your kind words and look forward to welcoming you back to our property in the future.Thank you for choosing to stay with us.Best regards,Courtyard by Marriott Melaka