No.8 Jalan PM13, Plaza Mahkota, Malacca City, Malacca
Reviews
6.8
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Rating 10 - Excellent. 24 out of 228 reviews" "
10 - Excellent
24
Rating 8 - Good. 85 out of 228 reviews" "
8 - Good
85
Rating 6 - Okay. 71 out of 228 reviews" "
6 - Okay
71
Rating 4 - Poor. 32 out of 228 reviews" "
4 - Poor
32
Rating 2 - Terrible. 16 out of 228 reviews" "
2 - Terrible
16
6.2/10
Cleanliness
7.0/10
Staff & service
7.6/10
Amenities
6.2/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
6/10 Okay
Verified traveller
Travelled with family
27 Dec,2023
Liked: Room comfort
Disliked: Property conditions & facilities
Needs maintenance
The stay was decent. Not much to shout about. The shower hose leaked when the water is turned on. There wasn’t free parking in the hotel despite reflecting as so. Had to pay a dollar for a 60 cents coupon.
I paid Singapore $135 for a $40 budget room. I can’t believe Expedia has ripped me off like this. The hotel is truly awful with no breakfast and so many issues I can’t be bothered to list. Staff are typical nice Malay people in charge of a dismal building that’s had no upkeep for at least 20 years. Shameful of you Expedia
frequently stayed here fr our short vacay. overall good except your tv channel. please improve as it getting worse since our last visit till recently. and your WiFi is good at lobby only, terrible when inside room.
isnel aljanatul mawa
Stayed 1 night in Aug 2019
8/10 Good
Verified traveller
19 Aug,2019
Liked: Cleanliness, staff & service, room comfort
good
frequently stayed here fr our short vacay. overall good except your tv channel. please improve as it getting worse since our last visit till recently. and your WiFi is good at lobby only, terrible when inside room.
Pro:
Room are so nice and big. Bed are comfy. Get free upgrade during my stay. Staff were so helpful.
Cons:
Ordered food and it came disappointing. The nasi goreng were cold and even the portion of chicken chop are not worth the money. Toilet were not cleaned properly. There some pad hidden at the sink and no toilettries provided. Please do check the room before give it to customer.
i booked 2 rooms (deluxe twin & deluxe king). checked in before midnight so you dont have any choice to have 2 rooms beside each other. the hotel offered me to have junior suit instead of deluxe king at no additional charges. the room was spacious and comfy. however the other room - deluxe twin cannot be opened using card. need assistance from the receptionist to open the door and tv is not functioning well. overall is ok.
I booked for 1 queen and 1 king bed but i got 2 queen beds. Apart from that, the glass divider for bathroom is not suitable for family as we can see clearly people shadow while showering inside the bathroom. The glass door in my room also cannot close properly and has a gap that people from outside can see inside the bathroom. The bed sheet also very dirty and we have to call them to change the bed sheet. I will not go to that hotel anymore
Good hotel with a friendly staff. It's not located near the main touristic street of Melaka but it is still at walking distance (10min along the river) and close to the shopping malls and a bus terminal. Great value for money!
Staff were helpful and courteous. A local map was given to us when we asked for shortest route to Mahkota Parade and Jonker Walk.
Verified traveller
Stayed 2 nights in Aug 2018
6/10 Okay
Verified traveller
13 Aug,2018
Liked: Staff & service, room comfort
please improve
i book this room for my son and the price is the same as mine but their room is too small even no space for a bag. not properly clean before our check-in and no toiletries at all. we have to ask for a pillow n towels. the wifi signal is worst that our stay before.
everything is good except the wifi coverage is worst at upper floor. only strong coverage at the lobby area. u need to upgrade your tv channel and the signal as well.
Spacious room with the basic amenities. However, need to work on the cleanliness of the bedding as there were stains on the sheets and duvet cover. Also, there were mosquitoes in the room, although they didn't bite.
very bad experience
room was very smelly ,dirty sheet. dirty floor
very small room .don't have room to walk around to bathroom
bathroom water pressure very weak. water drain very slow got to walk on dirty water
i book and paid for 2 night . i only stay for 1 night can not stand anymore so check out next day don"t have good night sleep
will never stay again