Outdoor pool

Reviews of McKinley Park Residences

3 out of 5

Reviews

6.4
Rating 10 - Excellent. 2 out of 10 reviews" "
Rating 8 - Good. 3 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 3 out of 10 reviews" "
Rating 2 - Terrible. 1 out of 10 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Regina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
Pros: Excellent location Cons: No hot water in downstairs shower. Upstairs A/C unit was falling apart! Bedding in downstairs bedroom had lots of hair and was unwashed.We bought laundry detergent and washed the bedding ourselves. Garbage under the sink smelled of rotting fruit, was not emptied. We had to throw it out ourselves. Bath towels provided had holes and were worn out. Sofa was sagging and uncomfortable. Sorry but can not recommend this place at all. Needs a deep overall cleaning and better quality linens and towels for comfort of guests.
Stayed 4 nights in Dec 2019

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Underwhelming and dirty
A bit of a bait and switch when you look at the photos on hotels.com and what you see in real life. The appearance was a bit shabby within stained sheets, ants in the bathroom, black mold off around the sink, and overwhelming smell of cheap cleaning supplies. Mattress is old and firm with the air conditioner located at the bottom of the staircase where all of the heat rises to the top of the room for an uncomfortable sleep.
Stayed 1 night in Jan 2020

4/10 Poor

Mitchell

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a great stay!
Checkin was straight forward. As soon as we entered the property there was a foul smell of drains throughout the unit and the unit had not been cleaned appropriately ahead of our arrival. We reported several issues within 24hrs and a cleaner and maintenance man arrived following day. The problems did not end there however. I will not list them here, but will conclude by saying the unit requires maintenance throughout and deep cleaning. Internet service was terrible which hampered the TV streaming services provided. Comfort level is not good, the sofa and beds are small and mattresses and pillows are poor quality, the window blinds are not blackout so from 0530am the unit is lit up with daylight. No iron board or iron are provided. We have stayed in McKinley before and was very impressed with the previous unit, unfortunately this experience was not the same.
Stayed 6 nights in Oct 2019
Response from Pat on 24 Oct,2019
We sent housekeeper on the 1st day afternoon to solve they said. Then at night they complained again like wifi, but when we were there and do speed test which has 25mbps as it should be, then they didn't say anything. Not really recommend this guest.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
McKinley..great place, reasonable rates,walk every
Stayed 5 nights in Oct 2019
Response from Pat on 22 Oct,2019
Thank you.

6/10 Okay

ChrisG, SF Bay Area

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
I love the loft layout and location of property. AC was functioning well. There were NO bathrugs or detergent to wash clothes.
Stayed 3 nights in Sep 2019
Response from Pat on 9 Oct,2019
We provide washer, and convenient store just outside the building. Guest can buy power or liquid detergent base on their needs. Thank you.

4/10 Poor

SIM

Disliked: Cleanliness, property conditions & facilities, room comfort
Apartment need to upgrade
Good location . 2nd time stay at McKinley . But this round apartment not so good condition , noisy window unit air con . Bad sleep for last few days .
Stayed 3 nights in Sep 2019
Response from Pat on 7 Oct,2019
We already arranged maintenance to check. Thank you.

8/10 Good

Joann

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2019
Response from Patrick on 27 Aug,2019
Thank you Joann :)

8/10 Good

Edel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Great location- walking distance to many great restaurants; Checking-in was a breeze; the swimming pool was clean; it has great view of the city as it’s on the 38th floor; has available drinking water (hot & cold dispenser), Cons: there was a foul smell coming from the kitchen sink. It was tolerable as it didn’t permeate the whole place, you could only smell it next to the sink.
Stayed 1 night in Aug 2019
Response from Patrick on 9 Aug,2019
The smell shall come from the grease trap, we cleaned it already. Thank you for the stay.

10/10 Excellent

Mildred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay
Very easy communicating with the property representative. Wifi is super fast. Complete kitchen things and utensils. Very clean. Affordable.
Stayed 2 nights in May 2019
Response from Patrick on 14 May,2019
Thank you Mildred :)

10/10 Excellent

TOMOMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
吹き抜けのステキなお部屋
お部屋は30階で眺望もよい。デポジットもなく、チェックインがスムーズなのは、長旅のあとなのでとても助かりました。今回、2家族で上下のフロアを分けて使いました。吹き抜けもあり開放的でありながら、プライバシーも守れてよかったです。 今回滞在が短かったので使いませんでしたが、洗濯機や炊飯器もあり、長期滞在にも良さそうです。無料で利用できるプールは広くて、子供たちも大喜びでした。とても洗練された地区で、目的地のキッザニアにも近いし、コンビニ、モールなども近くて便利でした。また利用したいです。
Stayed 1 night in Aug 2019
Response from Patrick on 14 Aug,2019
Thank you TOMOMI, hope to see you next time :)