Reception
Check availability

Reviews of Hotel Suite Comfort

3 out of 5
Hotel Suite Comfort
Circular 5ta #66B, Medellín, Antioquia

Reviews

8.4

Very good

Rating 10 - Excellent. 73 out of 174 reviews" "
Rating 8 - Good. 65 out of 174 reviews" "
Rating 6 - Okay. 25 out of 174 reviews" "
Rating 4 - Poor. 5 out of 174 reviews" "
Rating 2 - Terrible. 6 out of 174 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nestor

Stayed 1 night in Nov 2023
Response from Hotel Suite Comfort on 24 Nov,2023
¡Muchas gracias por la calificación señor Nestor, nos alegra saber que cumplimos sus expectativas, esperamos tenerlo muy pronto en nuestras instalaciones, saludos!

6/10 Okay

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities
Very good breakfast and most of the staff are very friendly. It has a great location. Did not like the size of room and how noisy it was. The room had a very uncomfortable smell for the first 3 days i stayed.
Stayed 20 nights in Feb 2023
Response from Apreciado on 14 Mar,2023
Lamentamos enormemente las molestias que esta situación pudo haber causado, en nombre de todo el equipo del Hotel Suite Comfort ofrecemos nuestras más sinceras disculpas, gracias a tu comentario podemos seguir mejorando, ¡esperamos que nuestro hotel siga siendo tu lugar de destino!

6/10 Okay

Wilson, Yorba Linda

Business traveller
Liked: Staff & service
room too small and wi fi is not good
Stayed 5 nights in Nov 2021

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

EDISON A, WEST NEW YORK

Travelled with family
The personal was friendly and the breakfast its ok for the price, the only sad thing was that when I started to pack I noticed that a jacket had disappeared, I did not make a major claim because it was not of great value. but the same happened
Stayed 12 nights in Oct 2021

10/10 Excellent

Rowan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great area clean room could have been little more livelier some former picture or painting on the wall apart from that lovely place to stay kitchen staff great.
Stayed 4 nights in Aug 2021
Response from Jennifer G on 6 Sept,2021
Gracias Rowan por tan valiosos comentarios. Claro que si estamos en un proceso de mejora continua y estaremos remodelándonos constantemente.

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property, great service, renovations on going a must as the hotal has a great potential.
Stayed 4 nights in Aug 2021
Response from Jennifer G on 8 Sept,2021
Gracias, que bonitos comentarios. Claro que si estamos en mejora continua.

6/10 Okay

Antonio

Tight experience
Its a small hotel not much space for anything, you get a discount experience for the price the bathrooms are very small in all the rooms.
Stayed 14 nights in Mar 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Muy buena ubicación y excelente personal. Buen desayuno y habitaciones limpias
Stayed 4 nights in Oct 2019

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is always friendly and clean. Great breakfast.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very welcoming and respectful. They made accommodations when we decided to stay an additional night. They also brought some tea while I was sick.
Stayed 1 night in Jul 2019

10/10 Excellent

sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a few nights
Perfect for a short stay. Breakfast included made it more worthwhile
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2019
Response from Gracias on 13 Jun,2019
Gracias,quedamos a la espera de su próxima visita

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff is always tryng to please you. all of them. breakfast was good. a-1 in all, i recomend it
Stayed 16 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
these guys and ladies are the best, thank you so much. they made my first days in Medellin so nice. thank you!
Stayed 2 nights in Feb 2019
Response from AB on 12 Mar,2019
Thanks for your comments motivate us and help us improve every day

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good service was the best, but the rooms were a little small also the bathroom
Stayed 2 nights in Feb 2019
Response from AB on 12 Mar,2019
Thank you very much for your comments.

4/10 Poor

Horace, Fort Lauderdale

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Small and disappointing
Very small room and bathroom. I wouldn't recommend for anyone over 5'7.
Stayed 1 night in Jan 2019
Response from Dirección comercial on 25 Jan,2019
Agradecemos mucho sus comentarios, lamentamos no haber cumplido con sus expectativas, tomaremos sus comentarios para nuestro proceso de mejora

10/10 Excellent

Damaine, Medellín Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was great and quiet. Within walking distance to la 70. There were no surprises at this hotel. The bathroom was a bit small.
Stayed 2 nights in Oct 2018
Response from Departamento Comercial on 7 Nov,2018
Thanks for staying with us! Your opinion is very important to us

2/10 Terrible

Adriana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cockroaches.
Unfriendly front desk staff,we killed 6 cockroaches,the sink was liking on the bottom,our son was waiking up and cried because of the cockroaches on his bed.I stay all night beacause I was worried about roaches,We killed more roaches in the morning.There was a very strong humid smell in the room. And I didn't received the messages from my family.I fell that we should received a full refund.I can't believe that they made us pay for the first night,We didn´t eat the buffet due to do roaches.
Stayed 7 nights in Oct 2018
Response from Departamento Comercial on 7 Nov,2018
We're sorry you did not enjoy a good experience. For our part, we will do everything possible to solve the problem you have mentioned. Thanks for your opinion. We will take all the relevant measures

6/10 Okay

Hank, Miami, Fl

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Staff was very helpful and friendly. Room was very small. I dont believe it was the type that I paid for. No window in the room I was given. Bathroom was very small. Was not given any towels. Had to call and request towels. Employee who took me to my room took inventory of items missing from the fridge. Inventory list was not updated and I was questioned about the items at checkout
Stayed 5 nights in Oct 2018
Response from Departamento comercial on 7 Nov,2018
We're sorry you did not enjoy a good experience. For our part, we will do everything possible to solve the problem you have mentioned. Thanks for your opinion.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2018
Response from Dirección comercial on 22 Sept,2018
Agradecemos mucho sus comentarios, esperamos tenerle pronto acá en nuestro Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel Near the Unicemtro Mall
Stayed 5 nights in Sep 2018
Response from Dirección comercial on 22 Sept,2018
Agradecemos mucho sus comentarios, esperamos tenerle pronto acá en nuestro Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the price. It does have parking but only 5 places! The safety box in my room (403) was inoperative.
Stayed 2 nights in May 2018
Response from Dirección comercial on 19 May,2018
Muchas gracias por ayudarnos a evaluar nuestro servicio, su opinión y calificación es importante para verificar el funcionamiento de nuestros estándares y procedimientos. Confiamos en que pronto estará de regreso a nuestro hotel.

4/10 Poor

SM, San Juan

Liked: Cleanliness
Disliked: Staff & service, room comfort
Small Bathroom and uncomfortable bathroom
I will not write a lot, because its define very quickly ( BAD CUSTOMER SERVICE, SMALL BATHROOMS AND A LOOOOTTT OF NOICE. The rooms are clean and the breakfast its very good.
Stayed 4 nights in Apr 2018
Response from Dirección comercial on 9 May,2018
Dear Guest, We greatly appreciate your comments and suggestions, we regret not having fulfilled 100% of your expectations, we are constantly evolving Cordially,

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is outside of the main town but only a short ride on the metro the area itself is quiet but has lots of places to eat and drink
Response from Dirección comercial on 28 Apr,2018
Para la familia Suite Comfort es importante conocer su evaluación sobre nuestro servicio. Cada día trabajamos por mejorar la calidad del hotel, adquiriendo el compromiso de superar las expectativas de nuestros huéspedes. Esperamos su pronto regreso.

10/10 Excellent

FREDERICK Gray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always come back
The staff makes up for any shortcomings of the peoperty.Excellent service. Great area
Response from Dirección comercial on 28 Apr,2018
Muchas gracias por sus comentarios e importantes apreciaciones, nos alegra que el servicio y atención de cada uno de nuestros colaboradores haya hecho de su estadía una agradable experiencia. Esperamos muy pronto poder contar con su visita una vez mas.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and near central places in medellin. Very clean and nice. I like it.
Stayed 1 night in Jan 2018
Response from Dirección Comercial on 25 Jan,2018
Agradecemos sus comentarios, es para nosotros un gusto poder atenderles

6/10 Okay

F Tuttle, Panama/USA

Liked: Staff & service
Disliked: Room comfort
SAVED BY THE NEIGHBORHOOD
Not as happy as before but only one night stay, leaking toilet[water in floor] inside room no view, window looking from the room into a concrete wall, with window full of bird poo...the window all had top part open without screens and no way to close them. Tiny flat screen T.V., AND plastic/rubber pillows like a hospital... The breakfast is good and the reception desk employees are very nice.
Stayed 1 night in Oct 2017

8/10 Good

Monte, orlando florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel for the price
The staff is really good. The hotel is in walking distance restaurant bars and lounges. The metro is about a 10 minute walk. The breakfast is very good.
Stayed 3 nights in Sep 2017
Response from RESERVAS on 13 Sept,2017
Muchas gracias por sus comentarios e importantes apreciaciones, nos alegra que el servicio y atención de cada uno de nuestros colaboradores haya hecho de su estadía una agradable experiencia y que nuestras instalaciones hayan facilitado el desarrollo de su trabajo. Esperamos muy pronto poder contar con su visita una vez mas.

8/10 Good

Ampi, Port St. Lucie Fl

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel near to restaurants and mall
Medellin is a beautiful city and the people are very kind able to help every one at any time.
Stayed 4 nights in Aug 2017
Response from RESERVAS on 13 Sept,2017
Muchas gracias por sus comentarios e importantes apreciaciones, nos alegra que el servicio y atención de cada uno de nuestros colaboradores haya hecho de su estadía una agradable experiencia y que nuestras instalaciones hayan facilitado el desarrollo de su trabajo. Esperamos muy pronto poder contar con su visita una vez mas.

10/10 Excellent

kate, cali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice,clean and friendly staff. Close to central Medellin

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
Great Location near restaurants and nightlife

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great location convenient to restaurants and nightlife . Free bike for strolling nice.

8/10 Good

Walton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
staff was great.

10/10 Excellent

Jeff, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
The place is nice. Room was overall good. The bathroom was a little small but clean, AC worked well. Staff was very nice.

8/10 Good

Fred t

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

cesar

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad room
I did reservation with double bad, and paid for it, and they give me twins bads. This is disrespect with clients. I'm very very sad with this hotel.

8/10 Good

Walton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stuff
My stay was very good

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel great Location and very helpful staff.
i really enjoyed staying here the staff is so helpful en welcoming i will definitely stay here again on my next visit

2/10 Terrible

Zhann Henry, US

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
A non ending nightmare
They assigned me a room on the 2nd floor with windows that face walls, so no windows. However, there is a small space between the window and the wall leading to the first floor, which acted like an amplifier for all the ongoing noise on the first floor. During the night at about 1 am, I heard a banging noise as if somebody was hitting the wall with a hammer and this went on until I had to get up and go downstairs to see what what's going on. There was no staff to be found anywhere in the building and another guest was outside banging on the glass door trying to get in. The keys were hanging on the inside of the glass door, and after the guest showed me her room card I let her in, and re-locked. After about 1 hour, the same scenario happened with another guest and no staff to be found anywhere. I had parked my car in the garage, and found out that every time I would leave the room to go to the car, a hotel staff would go sneak into my room and count each of the bags of stale chips in the minibar over the noisy fridge, as if I was going to run away without paying for them.

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay, we will return.

10/10 Excellent

anthony, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn't ask for more!
Very clean, restaurant does room service straight to your door, mini fridge filled with sodas, waters, and even candy. Rooms were big and bathrooms were extremely clean and modern. Big plus was very secure parking garage. Honestly loved it.

10/10 Excellent

micheal, Atlanta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT value for the buck!
Great value for the money. Room was excellent, WiFi was excellent. Walked everywhere. Safe and quite neighborhood.

8/10 Good

Sebastian, Malmö

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location perfect for relaxing
I loved the neighborhood. Calm and nice. Good service and nice hotel breakfast

8/10 Good

Cesar, Loa Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for short stay
Good service, bathroom small

2/10 Terrible

new york

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Location was good. The staff was helpful.
Hotel room location was bad, no natural light.The room was no clean, the bed was way too small.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and quite area very clean
It was a very nice stay I raccomand this hotel locate in a very nice area also the breakfast was very good too.