Starwood Capital, Menlo Park hotels

"When staying here for 2 nights in September 2025, I was very satisfied. Clean rooms, friendly and helpful staff. I then left for an overseas trip and had scheduled to stay at Bay Landing again on the way back for one night. The second stay was not so pleasant. Was given a room, that looked very tired. Faucet in bathtub was loose, air conditioning unit had a little fabric blowing in the breeze. Refrigerator had no freezing compartment, when asked, the front desk person would not freeze the freezer pack. This has been done in the past with other accommodations without a problem, both stateside and overseas. So, my suggestion is that Bayside either change their policy for diabetics, or find another hotel more accommodating. "

"Clean, quite, comfortable"

"Good stay"

"Nice helpful staff! Too bad park next door had a homeless set up"

"It is very close to the airport and good place to stay if you have early flight "

"Offers shuttle to/from airport makes it extremely convenient! Spacious clean rooms and very friendly staff! "

"The hotel staff was always willing to help when we needed help. "

"The staff is always amazing here and accommodating. The hotel is only a few minutes from the airport. It is always very clean and just inviting. The only thing I hope they change at some point is to start adding microwaves to each room. No matter what I continue to stay here for the other positives. "

"Room was Easy, Clean and Close to SFO"