Hotels with Swimming Pools in Middlesex Centre

"Check in process was smooth. Hotel is large and pool is amazing. When we first arrived our door was already slightly open and there was a foul odour in the room. Called the front desk and they upgraded our room. Hotel staff delivered new keys. Went up to new room and outside the door was a dirty spoon. Hotel staff called us in new room to make sure everything was good (which was very nice) but didn’t feel like complaining further as we had a long travel day with a toddler and newborn. I understand the hotel is large and accommodates a large number of guests and events but I don’t believe the cleanliness is to par. There seems to be a lack of oversight and attention to detail. For the price I expect more from my stay. "

"The property is fairly new, clean and convenient. Staff were friendly and the price was right. "

"Tough location"

"Clean room"

"Room was clean and ready when we arrived. Front desk had us checked in in 10 minutes after we came in the door. Breakfast was fresh and ready at the time they said it would be ready."

"Yes -- they were great. Appreciated the little gifts..."

"Do yourself a favour and avoid this property at all costs. This is not a hotel it feels more like a cheap motel. The room was absolutely unacceptable and clearly not properly cleaned. The bed felt dirty, and the sheets didn’t smell fresh. There was someone’s hair on the bathroom counter, the shower had visible mould, and the shower curtain was filthy. There was also garbage left on the dresser, and when we opened the pullout couch, we found a used, dirty paper towel underneath. To make matters worse, the hair dryer didn’t work. When we contacted the front desk, they offered to switch rooms but mentioned it would likely be in the same condition, which was very concerning. Breakfast was well below any reasonable hotel standard. The food appeared reheated, the bread was cold and stale, and the use of paper plates and plastic cutlery made the experience feel cheap and poorly managed. Several guests came in, looked at the food, and left. I stay in hotels frequently, and for the price paid, this was completely unacceptable. There are far better options available,look elsewhere."

"It was a good stay "

"Staff were very customer service oriented."