APA Hotels, Miyashiro hotels

"The room was clean and spacious. The location was good. There were various restaurants, shops and malls nearby. "

"The room is dirty and has a mildew and mold problem. I walked in and noticed all the issues said on google reviews were correct. The staff is also very rude. This has been the first time I’ve encountered this using Expedia. AVOID"

"The room was pretty small. You had to step up to the bathroom and the washer/dryer. There's a microwave, sink, dishes and utensils in the room. The area was not very welcoming though. The taxi we had said it was not easy to get to. There's a lot of bars around in the area and a couple of restaurants. I wouldn't want to be there late at night alone. No shopping at all. Hotel had free items like brushes, toothbrushes, etc in the lobby. They had free water bottles and water. Coffee was there but not available after 5pm. We stayed at their Shibuya hotel and the location was more convenient in terms of shops and location to a subway. "

"Wonderful stay as always. Staff is so helpful."

"Room and amenities were excellent, veey satisfied with my stay at this hotel"

"great staff and amenities"

"Great experience! Fantastic location, close to everything "

"Tiny rooms. Bathroom was dirty. Screaming and fighting in the room next door. We moved to a different hotel in the middle of the night. "

"Toast and soup is not breakfast. Woke every morning by cleaning staff seemingly pounding on the rooms. I liked the manager Akio, he was very helpful. "