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Reviews of MUO Boutique Hotels

3.5 out of 5
MUO Boutique Hotels
1&1A Jalan Petri, Muar, Johor

Reviews

8.0

Very good

Rating 10 - Excellent. 27 out of 87 reviews" "
Rating 8 - Good. 40 out of 87 reviews" "
Rating 6 - Okay. 14 out of 87 reviews" "
Rating 4 - Poor. 4 out of 87 reviews" "
Rating 2 - Terrible. 2 out of 87 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

MuhamadArif, Selangor

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
There are no designated parking so have to park on public parking. But they give us parking coupons for compensation. The room is a bit dirty. Would love to see some improvements.
Stayed 1 night in Aug 2020

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
.....
Having an issue with cloaked sink and floor trap. Also, hand bidet next to WC broken. Gladly solve upon complaint. At night, small cockroaches are everywhere near the dustbin and inside the toilet. Btw I'm staying at level 3 which the same level as the rooftop restaurant.
Stayed 1 night in Mar 2020

8/10 Good

Anonymous

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room is quite small, hardly any space for luggage and solat. But since we are only staying for only 1 night, the small room is acceptable since its new and clean. Bedding was great and we had the 3rd floor room with the river view.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The family room was cost but rather dusty and hope the management will take note and improve on this. Otherwise it is a nice boutique hotel
Stayed 1 night in Dec 2019

10/10 Excellent

Cheah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, near the shopping district with many eating establishments
Stayed 2 nights in Dec 2019

6/10 Okay

Yoing

Liked: Cleanliness, staff & service, amenities
Nice location and clean rooms. But noisy traffic noise at night and bathroom floods during shower. Rooms are small
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deco was on point - loved it.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just ok for me and my family 😊
Stayed 1 night in Sep 2019

10/10 Excellent

Zu

Travelled with group
Liked: Cleanliness, staff & service
The location
Stayed 1 night in Sep 2019

8/10 Good

Manwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is fine with me. But, I don't like the smell of my room.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Good and No Good
Good: 1. Location 2. Hotel Lobby 3. Staff Service No Good, 1. Sound proof 2. condition of room (toilet water is small, no windows thus strong smell and damp) 3. cleanliness to be improved 4. No safe box, limited clothes hanging spaces
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, nice view, good staff
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Cleanliness to be improved
The hotel looked very clean and neat when you enter. It was also gave off a very cosy and comfy vibe. However, cleanliness could be improved. We stayed at the muo family room. Which has another floor in the room. There were corners with cowebs, surfaces were covered with dust. The one that really broke the straw was cockroaches. Found two huge cockroaches in the room during our short one night stay there. They were grown adult cockroaches. Dont know how did they get there but that was an experience we will never forget. Glad it was only a one night stay. Will not be considering them again.
Stayed 1 night in May 2019

8/10 Good

YewBee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muo Boutique, upkeep your status
Hotel location is good. Very clean too. Hawker food around the area is plentiful. A very small hicup though. But not much of a issue too.
Stayed 1 night in May 2019

10/10 Excellent

Norsyah, Petaling Jaya, My

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. Nice room, nice scenery from the rooftop, excellent staffs hospitality,
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities
Baby cockroach found in room!!! Room is rather small and soundproof is rather poor. We can hear guest coughing from other room.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
clean rooms, friendly staff, only downside is rooms too small
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really live staying here... highly recomend
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to city centre. Room was small. There was no wall to seperate shower from toilet. The entire bathroom floor is wet after a shower. Very unpleasant .
Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveller

Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice & clean hotel/room at the centre of Muar. But, the room curtains just enough to cover the window but not the sunlight. During the day, even all the light turn off theres still sunlight enter through the windows.. Thats it.. Overall the hotel is excellent! THANK U.
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
good... nice....
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Situated in the city close to shops, restaurants and public transport facilities. Staff are very friendly, helpful and professional.
Stayed 1 night in Jan 2019

8/10 Good

Chua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A unique hotel with a special interior concept and basic amenities and all. Great rooftop garden that overlooks the muar river. A pity there isn't a breakfast provided.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well kept boutique hotel. Rooms were clean, beds were well made and toilets were clean. However, parking lots in front of hotel was limited. Alternative was to park at the opposite carpark across the road which was accessible via a big detour. It was not safe to park at the car park in my opinion. Otherwise, would have given the boutique 5*
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy hotel for family
Good and cozy for family stay😊
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018

10/10 Excellent

Amirul, Shah Alam, Selangor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay
Stayed 1 night in Nov 2018

2/10 Terrible

Barbara, KL

We had paid for a Double Storey Family Room. However, when we checked in, we were given a Deluxe Room instead. We were informed by the hotel staff that our room has been taken by another guest who has checked in earlier. This is really unacceptable, how could a hotel staff release a paid room to another guest???
Stayed 1 night in Oct 2018

8/10 Good

AiKian, Muar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Convient location with lots of local food stalls. Very friendly staffs. Slightly misleading over the Swimming pool as it is located at another hotel location
Stayed 1 night in Sep 2018

8/10 Good

Jacob, singapore

Liked: Cleanliness, staff & service, room comfort
New hotel at a good location.
The hotel is located within walking distance of food places and the main shopping centre. Room is small with no cupboard and dressing table. Shower area in toilet does not have a partition so water splashes all over the toilet. Only local TV channels are available. Beds are clean and comfortable. People are friendly and very helpful. Free coffee at reception area. A simple hotel to stay at when visiting Muar.
Stayed 1 night in Sep 2018

10/10 Excellent

AH SONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXTRAORDINARY!
Must stay! A rarity (go to roof top, chairs, tablespoon & added covered canopy with view of river). Lobby showcases nostalgia old TVs, radio, toys. Lots of wooden furniture due to Muar's industry. Ask for unique family rm with 2 joined bed heads separated by divider. Only rooms small but ok as new, clean, amenities incl. bedroom slippers! Invest in rooms with windows, ask for river or town view, not wall. Location next to Muar historical shophouses & taxi cab M$5 to main Bentayan bus terminus. Homely, smiling staff, cozy atmosphere.
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2018

8/10 Good

R, Adelaide

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel but housekeeping was a bit slow
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, just some minor problem
Pros: Bed and pillow are comfy. All of the staff are friendly. Room is clean. Cons: Room is very very small (not enough space to put our bags). Water drainage need some improvement - water flow all over the bathroom. Only one small bottle of shampoo and bath gel are provided. Only one hanger provided. Limited tv channel.
Stayed 1 night in Jun 2018

8/10 Good

Pooi Pooi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

JOSHUA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is unique in design. Staff is extremely helpful and friendly. Room is a little small and bed too soft ( maybe its my personal preference). But in general, location is good and the hotel is very clean.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Not for business travellers
The hotel is nice and all, really like the theme too but the thing is the room i stayed at is really cramped. The is no proper place to put your luggage, the sink is not in the bath and the is no desk and chair. Overall business travellers should stay away from this hotel.
Stayed 2 nights in Apr 2018

8/10 Good

ZHI XUAN

Liked: Cleanliness, property conditions & facilities, room comfort
Comfy stay. Better one if WIFI is working.
Decoration could be observed to be done with effort. However WIFI never seems to work, can never be connected. If guest just look for a nice room to stay for the night, a worthy one then. Will be a comfy stay if you need not WIFI.

4/10 Poor

Eileen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Really dirty and smelly toilets
The toilet bowls were coloured and smelled soiled. The walls have large cracks even though it’s a really new hotel and the ceiling was dusty.

6/10 Okay

Simon, Singapore

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Nice hotel and well located.
Don’t like the small room, too cramped up. Like staying in a wardrobe!
Stayed 1 night in Mar 2018

8/10 Good

HOONG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are a bit small; not much space to put luggage or walk around. Great staff. Excellent service.
Stayed 2 nights in Feb 2018