Breakfast, lunch and dinner served

Reviews of H2 Hotel München Olympiapark

H2 Hotel München Olympiapark
Moosacher Str. 82, Munich, BY

Reviews

8.6

Excellent

Rating 10 - Excellent. 479 out of 1000 reviews" "
Rating 8 - Good. 381 out of 1000 reviews" "
Rating 6 - Okay. 90 out of 1000 reviews" "
Rating 4 - Poor. 29 out of 1000 reviews" "
Rating 2 - Terrible. 21 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Edina

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was good, and the view from our room was excellent. Olympiapark and stadium is really a short walk. The
Stayed 2 nights in Apr 2024
Response from Thea Neumann - Online Reputation Manager on 15 Apr,2024
Dear Edina, We are thrilled to see your super rating and more than happy to know that your time at our hotel was associated with such great impressions. Please come back again someday and allow us to enable your future visit just as delightful. Sincerely, Your H-Hotels Team

6/10 Okay

Elliott Charles

Liked: Property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Thea Neumann - Online Reputation Manager on 15 Apr,2024
Dear Elliott, We are glad that the overall positive impressions of your recent stay made you leave us a good rating. Nice to know that we have managed to reach your expectation of a pleasant abidance in most ways and with our great hospitality we look forward to enable your future visit even more enjoyable. Best regards, Your H-Hotels Team

8/10 Good

Sepideh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pricey
Stayed 1 night in Apr 2024
Response from Thea Neumann - Online Reputation Manager on 15 Apr,2024
Dear Sepideh, Thanks a lot for choosing our hotel for your recent and pleasant stay in Munic. We are happy that your positive impressions prevailed which made you leave us such a great rating and we hope to welcome you back again soon for another comfortable abidance in nice atmosphere. Sincerely, Your H-Hotels Team

10/10 Excellent

Daisy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the proximity to the park and arena. There were plenty of well-working elevators. The staff spoke English and were friendly. The breakfast had a great selection. The rooms and property were clean and well maintained. The only thing I would change is to have a fridge in the room.
Stayed 1 night in Mar 2024
Response from Stefanie Bergforth - Online Reputation Manager on 25 Mar,2024
Dear Daisy,Your review is simply wonderful - thank you very much! It is very important to us that our guests feel comfortable. It's great that we managed to impress you with our friendly staff, our good service and the quality of us. We are happy to pass on your words of praise, because your satisfaction is the merit of all employees. We look forward to welcoming you back to our hotel in Munich soon!Your H-Hotels team,

8/10 Good

RUBEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good: Breakfast buffet is very good, dinner and lunch dishes are great they prepare at the moment and good quality of food. Metro station right in front the hotel. Bad: Lady in the registration desk no friendly not customer focus, and non-conformable mattresses on beds. Room service not available.
Stayed 4 nights in Jan 2024
Response from Thea Neumann - Online Reputation Manager on 15 Jan,2024
Dear Ruben, Thanks a lot for giving us a great rating. How nice to know that your stay at our hotel was enjoyable and your experiences associated with positive thoughts. Hopefully we will meet again someday for another pleasant time in nice ambience and super central location. Warm regards, Your H-Hotels Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay
Great location, perfect room for a family of 4 with older boys.
Stayed 3 nights in Dec 2023
Response from Thea Neumann - Online Reputation Manager on 3 Jan,2024
Dear Guest, We are happy about your amazing rating and very thankful for sharing it. How lovely to know that our modern comfort as well as warm hospitality met your expectations and made your abidance delightful. Please recommend us to your friends and come back soon for another memorable stay. Kind regards, Your H-Hotels Team

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Thea Neumann - Online Reputation Manager on 3 Jan,2024
Lieber Mark, wir sind begeistert, dass wir Sie mit hohem Komfort, sowie herzlicher Gastfreundschaft gewinnen konnten und Sie sich bei uns im Hause einfach rundum wohl fühlten. Vielen Dank für Ihre fantastische Bewertung und Ihr hoffentlich baldiges Wiederkehren. Beste Grüße, Ihr Team von den H-Hotels

10/10 Excellent

Bradley

Travelled with family
Great hotel. Very clean and personnel very helpful.
Stayed 2 nights in Dec 2023
Response from Thea Neumann - Online Reputation Manager on 3 Jan,2024
Dear Bradley, We are couldn't be happier about your awesome rating and we are very thankful for sharing it with us as well as our future guests. How lovely to know that you gained such positive impressions while staying at our comfortable and modern designed hotel. Please visit us again someday and re-experience our great hospitality. Sincerely, Your H-Hotels Team

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Anika Müller - Online Reputation Manager on 20 Dec,2023
Dear Anna, Thanks a million for the amazing rating on your stay at our hotel. We are delighted that you enjoyed your time with us so much and we hope to welcome you back again very soon for another fantastic abidance in Munich. Best regards, Your H-Hotels Team,

10/10 Excellent

Ahmed

Response from Thea Neumann - Online Reputation Manager on 6 Feb,2024
Dear Ahmed, We are thrilled how much you enjoyed your abidance at our hotel and we would like to thank you for your amazing rating. How lovely to know that our modern comfort as well as excellent service features met your expectation and made your stay delightful. We already look forward to enable your future visit just as memorable. Kind regards, Your H-Hotels Team

6/10 Okay

Brianna

Travelled with family
Liked: Cleanliness
The access to the metro was great and the food was good but the pillows were terrible the outlets in bad spots and the like of other dining options around the hotel was not great.
Stayed 3 nights in Nov 2023
Response from Anika Müller - Online Reputation Manager on 15 Dec,2023
Dear Brianna, Thank you for your feedback. We are very sorry that you did not keep your stay in positive memory. Sorry that our pillows didnt meet your expectations. Next time please feel free to ask for another pillow. We thank you for your rating and wish you all the best! Best regards, Your H-Hotels Team,

6/10 Okay

Varun Narayan

Business traveller, Travelled with group
Liked: Cleanliness
Overall good property to stay at. But however need lot of improvement in areas of service. Reception is non responsive most of the times. I faced several issues related to lighting in room, the lights stopped working suddenly for a day. Restaurant is good. Better variety of food can be made available for breakfast and dinner too (keeping in mind of international travellers) Convenience is the best, U-Bahn is just next to hotel. Overall good stay experience 👍
Stayed 5 nights in Nov 2023
Response from Thea Neumann - Online Reputation Manager on 5 Dec,2023
Dear Varun, Thanks for choosing our modern hotel for your recent trip to Munic and for giving us a good rating. We are glad that your abidance was pleasant and associated with mostly positive impressions. We would be delighted to fully convince you of our high quality level during your next stay and hope to meet again someday. Sincerely, Your H-Hotels Team

10/10 Excellent

tumurbaatar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Thea Neumann - Online Reputation Manager on 20 Nov,2023
Dear tumurbaatar, Many thanks for having chosen our hotel for your recent stay in Munic. We are delighted about your brilliant rating which reflects your appreciation for our high comfort and daily efforts. Please recommend us to your friends and come back again someday as we look forward to enable your next abidance just as memorable. Best wishes, Your H-Hotels Team

6/10 Okay

ross

Travelled with family
Liked: Cleanliness, property conditions & facilities
No air conditioning in peak summer heat!
First the positives, location is on the edge of the olympic park and has a subway station right beside it. Hotel was clean and had a good choice for breakfast. The main problem we had was the air conditioning was useless and our room was like a sauna. We stayed for 3 nights and the first night was so unbearable none of us had covers and I had to repeatedly get up through the night to run a towel under the tap and sleep with it on me to cool me down it was that hot! Spoke to the man at the desk in the morning and he said he would get someone to look at it. We went out for the full day and returned late on and quickly realised it hadn't been fixed or probably even looked at, after dreading another night in the sauna I went downstairs and was rudely told by whoever was on the desk what do you want me to do? This is unacceptable, I went through to the bar to get some bottled water for my family and the man working could see something was up and after explaining he kindly gave me free water. After another dreadful night we just said to ourselves it's just one more night and we're gone, it's such a shame because something as simple as no air conditioning ruined what would and should have been a pleasant stay. We stayed in a further 4 hotels during our summer trip in Europe and never had this problem.
Stayed 3 nights in Jul 2023
Response from Thea Neumann - Online Reputation Manager on 10 Nov,2023
Dear Ross, Thank you for staying with us and for reviewing your experiences which unfortunately were not as positive as you would have expected. Please accept our sincerest apologies for the heat in your room which affected your well-being so much and excuse our colleagues that didn't handle the situation in a professional way. Actually for the sake of our environment the aircon doesn't fully cool the rooms during the winter season but soon as the outside temperature rises up to at least 23 degrees or more it will work properly. Still you always have the possibility to switch off the heating and open the window for fresh air which we thought would help lower the temperature. We would be grateful for another opportunity to be your host as it is our need to improve your impressions and convince you of our high quality level in every aspect. Best regards, Your team from the H-Hotels

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities
Response from Thea Neumann - Online Reputation Manager on 7 Nov,2023
Dear Sandra, Thanks a million for giving your abidance at our Hotel such an amazing rating confirming your delightful impressions and appreciation for our daily efforts. We hope that we can welcome you back again someday and enable your next stay just as pleasant. Best regards, Your H-Hotels Team

10/10 Excellent

Marcel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Thea Neumann - Online Reputation Manager on 6 Nov,2023
Lieber Marcel, Ihre grandiose Bewertung, welche ihren gelungenen Aufenthalt in unserem Hause widerspiegelt, haben wir mit Freude zur Kenntnis genommen und bedanken uns dafür von Herzen. Um Sie auf's Neue zu begeistern hoffen wir, Sie schon bald wieder einmal willkommen heißen zu dürfen. Beste Grüße, Ihr Team von den H-Hotels

4/10 Poor

Wali

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Convenient but terrible stay
Convenient location and clean. However, beds are very uncomfortable and it's very noisy. Hotel staff are not very friendly and their English is limited. Breakfast is very limited. We asked for our room to be cleaned but it wasn't and we also had another random guest walk into our room, having used a keycard, which makes me wonder if the keycards are all universal. I would never stay here again.
Stayed 3 nights in Oct 2023
Response from Sergej Rosenberg - Online Reputation Manager on 30 Oct,2023
Dear Wali, Thank you for rating us, likely we would like to apologize for your experience. We are very sorry for what happened during your stay and would like to apologize regarding this experience. We still hope you enjoyed your stay with us, and we get a second chance to convince you of our hotel.Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

10/10 Excellent

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place for a family. Huge place for breakfast and good food, we were pleasured surprised for the options for dinning in the place. Subway is just a few steps from the front door, so it was easy to go and return from the downtown. Staff always highly professional and kind. I just wished the room had a fridge, but is not exactly a complaint. It has good space and shower/bathroom are pretty modern. Definetly will stay again.
Stayed 3 nights in Oct 2023
Response from Sergej Rosenberg - Online Reputation Manager on 30 Oct,2023
Dear Mauricio, Thank you for taking the time to share your great review with us and other guests. We are very happy to read that you had a good experience at the Hotel. Your positive feedback is a great motivation for the entire team. Thank you very much! We are looking forward to welcoming you again in the H2 Hotel München Olympiapark!King regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Anika Müller - Online Reputation Manager on 24 Oct,2023
Dear Jennifer, Thanks a million for the amazing rating on your stay at our hotel. We are delighted that you enjoyed your time with us so much and we hope to welcome you back again very soon for another fantastic abidance in Munich. Best regards, Your H-Hotels Team,

8/10 Good

Murray

Liked: Staff & service, amenities
Disliked: Cleanliness
Hotel was very nice with a great breakfast included. However our shower was full of black mold, not really what you expect to see.
Stayed 1 night in Oct 2023
Response from Thea Neumann - Online Reputation Manager on 23 Oct,2023
Dear Murray, Many thanks for letting us and our future guests know that your abidance at our Hotel was associated with positive impressions. We are happy that you felt comfortable with us and appreciated our daily efforts. To enable your next stay just as or even more enjoyable we hope to meet again someday. Best regards, Your H-Hotels Team

10/10 Excellent

Brenda

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with U Bahn station outside the hotel. Underground parking available.
Stayed 2 nights in Oct 2023
Response from Thea Neumann - Online Reputation Manager on 23 Oct,2023
Dear Brenda, We are grateful for your amazing rating and delighted to know that your stay at our hotel was such a success. Please come back soon for another lovely abidance with us. Warmest regards, Your H-Hotels Team

6/10 Okay

Verified traveller

Travelled with family
Very basic at a high price. They wanted to cjarge for early check-in of one hour... We first got a room that wasn't ready - All dirty and not made.
Stayed 2 nights in Oct 2023
Response from Thea Neumann - Online Reputation Manager on 9 Oct,2023
Dear Guest, Thank you for taking the time to review your recent stay experiences at our H2 Hotel. We deeply regret your uncomely impressions regarding to our cleaning service and we kindly ask you to accept our apologies for the lack of tidiness in your room which in fact is very unusual. Please rest assured that concerning to your points of criticism we will hold an appropriate consultation with our housekeeping team to improve their attention and efforts. Hopefully you will give us another opportunity to change your point of view and convince you of our excellent hospitality in every way. Best regards, Your team from the H-Hotels

10/10 Excellent

Carol

Stayed 2 nights in Sep 2023
Response from Thea Neumann - Online Reputation Manager on 23 Oct,2023
Dear Carol, We are thrilled about your amazing rating and delighted to know that your stay at our Hotel was such a success. Please come back again soon and allow us to enable your abidance just as pleasant. Best regards, Your H-Hotels Team

8/10 Good

Dhruti

Liked: Cleanliness, property conditions & facilities
Parking 18 euro per day extra..! Otherwise breakfast was good and metro station is right in front of the hotel..!
Stayed 2 nights in Sep 2023
Response from Thea Neumann - Online Reputation Manager on 2 Oct,2023
Dear Dhruti, Many thanks for having stayed at our hotel and for sharing a super review. We are happy that you acknowledged our guest oriented service and most of our amenities which made your abidance enjoyable. Hopefully we will meet again soon. Best regards, Your H-Hotels Team

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Sep 2023
Response from Thea Neumann - Online Reputation Manager on 2 Oct,2023
Liebe Michael, für Ihren Aufenthalt und die daraus resultierende hervorragende Bewertung möchten wir uns ganz herzlich bei Ihnen bedanken. Toll, dass wir Ihren Vorstellungen gerecht wurden und Sie eine super Zeit bei uns in schönem Ambiente verbrachten. Über eine Weiterempfehlung und ein baldiges Wiedersehen würden wir uns sehr freuen. Beste Grüße, Ihr Team von den H-Hotels

10/10 Excellent

janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Thea Neumann - Online Reputation Manager on 27 Sept,2023
Dear Janet, We are grateful for your amazing rating and delighted to know that your stay at our hotel was such a success. Please come back soon for another lovely abidance with us. Warmest regards, Your H-Hotels Team

6/10 Okay

Avneet

Disliked: Staff & service
Stayed 4 nights in Sep 2023
Response from Thea Neumann - Online Reputation Manager on 26 Sept,2023
Dear Avneet, Thanks for choosing our Hotel and for giving us a good rating. We are glad that your abidance was pleasant and associated with mostly positive impressions. We would be delighted to fully convince you of our high quality level during your next stay and hope to meet again someday. Sincerely, Your H-Hotels Team

6/10 Okay

Rafi

Travelled with family
Disliked: Cleanliness
For Oktoberfest in Munich price was affordable Location just next to U bahn Location is near BMW and Olympia park
Stayed 2 nights in Sep 2023
Response from Thea Neumann - Online Reputation Manager on 25 Sept,2023
Dear Rafi, Thank you for reviewing your recent stay at our hotel. We appreciate your good rating and we are glad that you enjoyed a pleasant time with us. Please come back again someday and allow us to fully win you with our great advantages as well as excellent service features. Sincerely, Your H-Hotels Team

10/10 Excellent

Frank

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Thea Neumann - Online Reputation Manager on 25 Sept,2023
Lieber Frank, vielen Dank für Ihre beeindruckende Bewertung. Toll, dass Sie einen solch gelungenen Aufenthalt bei uns verbrachten und wir Sie in jeglicher Hinsicht begeistern konnten. Unser Ziel ist es, dass sich unsere Gäste rundum wohl fühlen und den bestmöglichen Service erhalten. Wie schön, dass wir genau dies bei Ihnen erreicht haben. Schon heute freuen wir uns darauf, Sie hoffentlich bald wieder einmal in unserem Hause willkommen heißen zu dürfen. Beste Grüße, Ihr Team von den H-Hotels

8/10 Good

linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Thea Neumann - Online Reputation Manager on 4 Sept,2023
Liebe Linda, wir wissen Ihre tolle Bewertung zu schätzen und bedanken uns ganz herzlich für Ihre Mühe, diese mit uns, sowie unseren zukünftigen Gästen zu teilen. Hoffentlich dürfen wir schon bald wieder einmal Ihr Gastgeber in München sein, um Ihnen einen weiteren angenehmen Aufenthalt in unserem Hause zu ermöglichen. Beste Grüße, Ihr Team von den H-Hotels

8/10 Good

Roland

Travelled with family
Liked: Amenities, property conditions & facilities
New modern hotel with free breakfast. Not central located but ideally located for our needs and next to subway station. Amazing sushi restaurant next door.
Stayed 2 nights in Aug 2023
Response from Thea Neumann - Online Reputation Manager on 31 Aug,2023
Dear Roland, Thanks a lot for giving us a great rating. How nice to know that your stay at our hotel was enjoyable and your experiences associated with positive thoughts. Hopefully we will meet again someday for another pleasant time in nice ambience. Warm regards, Your H-Hotels Team

8/10 Good

Laura

Stayed 3 nights in Aug 2023
Response from Thea Neumann - Online Reputation Manager on 15 Sept,2023
Liebe Laura, vielen Dank, dass Sie bei uns waren und sich Zeit nahmen, Ihren Aufenthalt, entsprechend Ihrer Erfahrungen, so super einzuschätzen. Wir sind gern Gastgeber und positive Bewertungen wie Ihre, sind für unser gesamtes Team die schönste Belohnung. Auf Ihren nächsten Besuch, wo wir Sie noch mehr begeistern möchten, freuen wir uns schon heute. Beste Grüße, Ihr Team von den H-Hotels

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern clean hotel in great location next to U3 train station and easy parking. 20 mins to Dachau by car, next to Olympic park. Very busy but breakfast was great and organised with plenty of food and drink. Check in was a bit slow and food offer in evenings was basic.
Stayed 2 nights in Aug 2023
Response from Thea Neumann - Online Reputation Manager on 21 Aug,2023
Dear Helen, Thank you for your efforts to rate on your recent stay at our H2 Hotel. Good to know that you enjoyed an overall pleasant time with us in nice atmosphere. We hope to welcome you back again someday as we would like to convince you of our great standards in every aspect. Kind regards, Your H-Hotels Team

6/10 Okay

Abbas

Stayed 1 night in Aug 2023
Response from Thea Neumann - Online Reputation Manager on 4 Sept,2023
Dear Abbas, Thanks a lot for rating on your recent abidance at our H2 Hotel. We are glad that our daily efforts and most of our conveniences were appreciated which made your stay pleasant overall. Hopefully we can welcome you back again someday and fully convince you of our high level standard as well as excellent hospitality. Best regards, Your H-Hotels Team

10/10 Excellent

Sergey

Stayed 2 nights in Aug 2023
Response from Thea Neumann - Online Reputation Manager on 14 Aug,2023
Lieber Sergey, We are delighted that the positive impressions of your recent abidance at our H2 Hotel made you leave such an awesome rating. Thanks a million for sharing and please come back again someday to enjoy another wonderful stay with us in modern ambience. Kind regards, Your H-Hotels Team

8/10 Good

Mariya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to the park , there is a metro stop in front of the hotel- very convenient. Very clean, breakfast - very good. The shower handle did not work , there was no shampoo/confitioner provided for our stay .
Stayed 2 nights in Aug 2023
Response from Anika Müller - Online Reputation Manager on 9 Aug,2023
Dear Mariya, thank you very much for choosing our Hotel for your trip and for sharing your impressions with us and our future guests. Guest feedback is very helpful for us to improve our service. We are sorry for the inconvenience, which occurred during your stay. You may be certain that we take care of our guest’s needs. It would be great if we could get the chance to convince you of our service. Best regards, Your H-Hotels Team,

10/10 Excellent

LIWEI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. And very convenient location. Underground transportation is just out of the hotel. Restaurant is very good with reasonable price.
Stayed 3 nights in Jul 2023
Response from Anika Müller - Online Reputation Manager on 9 Aug,2023
Dear Liwei, Thanks a million for the amazing rating on your stay at our hotel. We are delighted that you enjoyed your time with us so much and we hope to welcome you back again very soon for another fantastic abidance in Munich. Best regards, Your H-Hotels Team,

10/10 Excellent

CHANGWON

Stayed 1 night in Jul 2023
Response from Anika Müller - Online Reputation Manager on 9 Aug,2023
Dear Changwon, Thanks a million for the amazing rating on your stay at our hotel. We are delighted that you enjoyed your time with us so much and we hope to welcome you back again very soon for another fantastic abidance in Munich. Best regards, Your H-Hotels Team,

10/10 Excellent

György

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from Anika Müller - Online Reputation Manager on 2 Aug,2023
Dear György, Thanks a million for the amazing rating on your stay at our hotel. We are delighted that you enjoyed your time with us so much and we hope to welcome you back again very soon for another fantastic abidance in München. Best regards, Your H-Hotels Team,

6/10 Okay

Aaron

Travelled with family
Liked: Cleanliness, staff & service
The breakfast was the best part of the stay. Location was directly at a U Bahn stop. The room was clean, the air conditioning didn't work at all, we had to sleep with window open. Had to pull key card to shut off light, which killed all outlets in the room. The staff was friendly when you could get to them, very busy hotel.
Stayed 4 nights in Jul 2023
Response from Anika Müller - Online Reputation Manager on 31 Jul,2023
Dear Aaron, Thank you for your time to rate and comment on your recent stay at our hotel. We regret that not everything was to your full satisfaction but we appreciate your feedback as it helps improving ourselves day by day. Please be assured that your point of criticism concerning our air conditioner will be discussed and we apologize for the inconveniences. Hopefully we will get another opportunity to convince you of our general excellent hospitality in every way. Best regards, Your H-Hotels Team,

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, walkable to Olympic Park and it’s shops and restaurants. Amazing breakfast!
Stayed 1 night in Jul 2023
Response from Thea Neumann - Online Reputation Manager on 24 Jul,2023
Dear Nancy, Thanks a million for staying at our hotel and for giving your experiences such a brilliant rating. We are delighted that you enjoyed your abidance and highly appreciated our conveniences as well as amenities. Please come back soon for another wonderful time with us. Best regards, Your H-Hotels Team

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place near the old Olympic Village
Ultra modern. Very clean. Everything was nice. It’s not close to much is it’s biggest negative, but it worked for us!
Stayed 1 night in Jun 2023
Response from Thea Neumann - Online Reputation Manager on 14 Jul,2023
Dear Casey, Thanks a million for giving your recent stay such a super rating. We are more than happy that you enjoyed a pleasant time at our hotel and experienced an excellent service as well as warm hospitality. Please come back soon for another delightful abidance with us in great ambience. Best regards, Your H-Hotels Team

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything, definitely will stay here again
Stayed 1 night in Jul 2023
Response from Thea Neumann - Online Reputation Manager on 7 Jul,2023
Dear Andrew, Thanks a million for giving your abidance at our Hotel such an amazing rating confirming your delightful impressions and appreciation for our daily efforts. We hope that we can welcome you back again someday and enable your next stay just as pleasant. Best regards, Your H-Hotels Team

10/10 Excellent

allan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service on a couple of small issues. For me , great location to tour munich. Amazing summer weather so Olympia park was a perfect fit. BMW world is top notch. Scootered to center of town and walking street. Hotel easy to find and rooms are clean. Breakfast was top notch.
Stayed 2 nights in Jun 2023
Response from Thea Neumann - Online Reputation Manager on 22 Jun,2023
Dear Allan, Many thanks for having chosen our hotel for your recent stay. We are delighted about your brilliant rating which reflects your appreciation for our high comfort and daily efforts. Please recommend us to your friends and come back again someday as we look forward to enable your next abidance just as memorable. Best wishes, Your H-Hotels Team

10/10 Excellent

Rajdeep, Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really good breakfast
Stayed 1 night in Jun 2023
Response from Thea Neumann - Online Reputation Manager on 15 Jun,2023
Dear Rajdeep, We are thrilled about your amazing rating and delighted to know that your stay at our Hotel was such a success. Please come back again soon and allow us to enable your abidance just as pleasant. Best regards, Your H-Hotels Team

4/10 Poor

Takuro

Stayed 1 night in Jun 2023
Response from Thea Neumann - Online Reputation Manager on 8 Jun,2023
Dear Takuro, Thank you for your time to rate on your recent stay at our hotel. What a pity that we couldn't fully convince you of our great modern comfort and service features our Hotel generally is appreciated for. To help improving ourselves we would have liked to know more detailed what we can do in your opinion to enhance our quality level. The satisfaction of our guests is our highest priority and an extensive feedback important for us to aspire accordingly improvements. Hopefully you will give us another opportunity to convince you of our high quality level and excellent hospitality during a future visit. Best regards, Your H-Hotels Team

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great included breakfast
Stayed 2 nights in May 2023
Response from Thea Neumann - Online Reputation Manager on 5 Jun,2023
Dear Kevin, We are grateful for your amazing rating and delighted to know that your stay at our hotel was such a success. Please come back soon for another lovely abidance with us. Warmest regards, Your H-Hotels Team

8/10 Good

Bert, North Logan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Parking for this property is severely limited. We parked in the Parking garage the hotel suggested. But you MUST take the ticket with you or else you can't reenter after 11:00pm till 7:00am. If you have your parking ticket you can enter by presenting your ticket to the auto attendant.
Stayed 1 night in May 2023
Response from Thea Neumann - Online Reputation Manager on 31 May,2023
Dear Bert, Many thanks for having stayed at our Hotel and for giving us a great rating. We are happy that you enjoyed your abidance and we would be pleased to welcome you back again soon for another delightful time with us. Best wishes, Your H-Hotels Team

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice to stay. Clean an organized with U-Bahn right there.
Stayed 5 nights in May 2023
Response from Thea Neumann - Online Reputation Manager on 11 May,2023
Dear Scott, We are happy about your amazing rating and very thankful for sharing it. How lovely to know that our modern comfort as well as warm hospitality met your expectations and made your abidance delightful. Please recommend us to your friends and come back soon for another memorable stay. Kind regards, Your H-Hotels Team,Thea Neumann - Online Reputation Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Thea Neumann - Online Reputation Manager on 10 May,2023
Lieber Gast, Unser gesamtes Team sagt „herzlichen Dank“, dass Sie sich Zeit nahmen, unser H2 Hotel nach Ihrer Heimkehr so grandios zu bewerten. Wir freuen uns über Ihren gelungenen Aufenthalt und wären begeistert, Sie bald wieder einmal willkommen heißen zu dürfen. Beste Grüße,Ihr Team von den H-Hotels