Hotels near Museo Maya Trailhead

"Views were good. Pools were not all operating. Elevators were not all working and dinner reservations were a joke "

"Ocean view room, staff was very nice Needs work in communication in English "

"Great stay Good vibes ✨️ 😎"

"My room had the most incredeble ocean view the Hard Rock Hotel was amaizing "

"The ocean was beautiful from our terrace. The room was clean and service was doable."

"The ocean is so blue on this property, the rooms were clean, the staff was great. The rooms do need some bed upgrades the beds were a little uncomfortable. The two bed rooms need some more privacy when it comes to the bathroom. The food was great, bar, pool was great. The staff was amazing especially JJ, Anselmo, and bartender Javier. The check in process was a little slow. "

"Great resort for families! The food is better than some other resorts we have been to, and the customer service was very good. We went as a group of 10 and the resort was really good about accommodating us at restaurants and there were large larger tables in the buffet area. There was a great recreation team that supported beach volleyball, aqua size and other activities. Easy to take the bus to and from downtown. A huge highlight, which I know may not be for some is that they have a really great gym and training facility. Would highly recommend this resort to other people."

"In all sincerity do not book here. Save yourself the headache. Probably one of the worst resorts I’ve stayed in. Lines for the buffet were long. Food was disgusting. There was hair in my food. Rooms were out of date. Staff was nasty. This place was the worst"

"My gf and I had an amazing stay at Hyatt Vivid Cancun. Starting from the food to the service, the entire resort experience was fantastic. The property is modern, spotless, and has the perfect adults-only atmosphere for relaxing. The rooftop views at sunset are incredible and the rooms are spacious and comfortable. The real jewel of this resort are the staff and the quality of the food. They are genuinely warm, attentive, and go above and beyond to make you feel welcome every day. Their service truly made the whole experience unforgettable. I’d definitely come back."