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Reviews of Kempinski Hotel Nanjing

5 out of 5
Kempinski Hotel Nanjing
No. 218 Middle Long Pan Road, Qinhuai District, Nanjing, Jiangsu

Reviews

10

Exceptional

Rating 10 - Excellent. 17 out of 18 reviews" "
Rating 8 - Good. 1 out of 18 reviews" "
Rating 6 - Okay. 0 out of 18 reviews" "
Rating 4 - Poor. 0 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

XINRAN, Toronto

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff are not welcoming enough :(
Stayed 4 nights in Jan 2024

10/10 Excellent

Lillian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Staff are friendly and they sent fruits and cake for my birthday.
Stayed 11 nights in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience, and i will definitely stay there again!
Stayed 1 night in Jun 2021
Response from Lady in Red on 1 Aug,2021
Dear guests: Thank you for choosing Nanjing Kempinski Hotel. We are very happy that you have a pleasant staying experience. Your affirmation is our driving force to move forward.Kempinski Hotel Nanjing adheres to the concept of "visiting the past and asking the present" and exploring the concept of "European luxury" and is committed to bringing guests a comfortable and beautiful experience. We look forward to your choosing Nanjing Kempinski Hotel again! Lady in Red Sylvia

10/10 Excellent

Coco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, clean and nice. Staff is friendly and the location is convenient.
Stayed 2 nights in Oct 2020
Response from Hotel Management team on 22 Oct,2020
Dear guests, Thank you for choosing Kempinski Hotel Nanjing. I am glad that you are satisfied with the service of the hotel. Your recognition is the driving force for our continuous progress. Kempinski is committed to bringing comfort and excellence to our guests. Thank you again for your feedback and we look forward to seeing you again at Kempinski Nanjing. Hotel Management team

10/10 Excellent

Steen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand new Hotel
Very nice and brand new top class Hotel. Service at high level and can absolutely be recommended..
Stayed 3 nights in Apr 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel. Room was extremely comfortable - bed was firm and good to lie in for hours, amenities were good and staff warm, friendly and helpful. The breakfast buffet was a HUGE spread. Took us 2 breakfasts to finish trying everything. The hotel also helped us organise a good day tour. Highly recommend this hotel.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel which is really nicely appointed. Great pool and gym. The room was really nice. The only thing that is a bit odd is the location. It's not really near much that tourists/business people would gravitate towards. However, it is easy enough to take a taxi and/or walk to some locations.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly opened high-class facility. Stylish design of lobby, guest room, lounge etc..
Stayed 6 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to supermkt and other local shops. Hotel staffs are cery warmth and friendly.
Stayed 4 nights in Oct 2019

10/10 Excellent

ST

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with great service staff. New hotel opened in Oct this year.
Stayed 4 nights in Oct 2019

8/10 Good

Jiayu

Stayed 1 night in Oct 2019

10/10 Excellent

TONY

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff (Gray Liu) is super
Staff (Gray Liu) is super nice. The room is perfect as well. Kempinski will be my #1 choice when I visit Nanjing again.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很好。只是房间有点干燥
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Les staffs sont très chaleureux et efficace, chambre est grande, propre, vraiment satisfaite
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

10/10 Excellent

YONGHYUN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても綺麗で快適でした。
Stayed 2 nights in Nov 2019