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Reviews of Tenpyo Ryokan

3 out of 5
Tenpyo Ryokan
9, Higashimuki Nakamachi, Nara, Nara-ken

Reviews

8.6

Excellent

Rating 10 - Excellent. 19 out of 56 reviews" "
Rating 8 - Good. 31 out of 56 reviews" "
Rating 6 - Okay. 5 out of 56 reviews" "
Rating 4 - Poor. 1 out of 56 reviews" "
Rating 2 - Terrible. 0 out of 56 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gautam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Manager of Tenpyo Ryokan on 24 Aug,2023
Thank you for staying at Tenpyo Ryokan this time.It seems that you had a good stay.Please feel free to use us again when you come to Nara.We look forward to welcoming you.

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice one night stay. walking distance to everything you want to see or need. Cool traditional room.
Stayed 1 night in Mar 2023
Response from Manager of Tenpyo Ryokan on 3 Jul,2023
Thank you very much for using Tenpyo Ryokan this time.We are also happy that you were satisfied with the location. I am glad to hear your compliments about the room. Please use it when you come to Nara again.

6/10 Okay

Nitobe

Stayed 2 nights in Jun 2023
Response from Manager of Tenpyo Ryokan on 17 Jun,2023
Thank you very much for using Tenpyo Ryokan this time. We look forward to seeing you again when you come to Nara.

10/10 Excellent

Don

Stayed 1 night in May 2023
Response from Manager of Tenpyo Ryokan on 17 Jun,2023
Thank you very much for using Tenpyo Ryokan this time. We look forward to seeing you again when you come to Nara.

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to visit Nara from
Stayed 2 nights in May 2023
Response from 天平旅館　支配人 on 11 May,2023
Thank you very much for using Tenpyo Ryokan this time.It seems that you were satisfied with the location of our hotel.The hotel is within walking distance to the UNESCO World Heritage Site and I think I was able to do sightseeing.We look forward to seeing you again when you come to Nara.

8/10 Good

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent location close to Kintetsu Nara Station and Nara Park. The room was really nice and the futons were super comfortable. Room amenities were nice. The only complain was a weird smell coming from the room’s private bathroom.
Response from 天平旅館　支配人 on 13 Apr,2023
この度は天平旅館をご利用頂き誠に有難う御座います。お部屋のバスルームから異臭がしたとのことで不快な思いをされ申し訳御座いませんでした。スタッフと共有し改善させていただきます。また奈良へお越しの際はお待ち申し上げております。

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is incredibly helpful and friendly, Ryokan is within walking distance of Nara park, plenty of dining options nearby, and it's located right outside of the train station.
Stayed 2 nights in Mar 2023
Response from 天平旅館　支配人 on 18 Mar,2023
この度は天平旅館をご利用頂き誠に有難う御座います。立地条件、スタッフの対応にご満足いただけたようで何よりでございます。また奈良にお越しの際は是非ご利用くださいませ。

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ryokan is great! It's very quiet and easy to relax. The service is very good, I don't speak much Japanese but they made sure I was taken care of. The onsen is very nice. The restaurant is amazing, they have high quality beef and also the best dessert - kintoki!!! I can't wait to stay here again!
Stayed 4 nights in Mar 2023
Response from 天平旅館　支配人 on 18 Mar,2023
この度は天平旅館をご利用頂き誠に有難う御座います。お褒めの言葉を頂戴しスタッフ一同喜んでおります。当施設のレストラン「らつく」にもご来店頂きありがとうございます。また奈良にお越しの際は是非ご利用くださいませ。

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted to experience a ryokan while I was in Japan. The Tenpyo Ryokan provided that. The service was good. Since we arrived before check-in time, they held our bags for us and put them in our room for us. The room was clean, and as hoped with traditional furniture and comfortable bedding. The bath was clean and relaxing. The yukata was very nice quality. Breakfast was delicious. They had traditional Japanese music playing while we ate which was refreshing. Everywhere else we had been seemed to only play 80's pop music. The location is great to shopping and touring. I would highly recommend.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

8/10 Good

Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Shuk Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

4/10 Poor

Geoffrey

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nara Ryokan
The Ryokan was perfectly decent. The major problem was that neither of the two staff members spoke any English at all so that we were unable to get any help with basic things. There was for example a very noisy fan in our small room which we could not turn off through the night. The hotel is centrally located but it is in a shopping mall for anyone who was looking to experience something different.

8/10 Good

Jiru, Tokyo

Liked: Cleanliness, staff & service, room comfort
Four people in tatami room
We were four people in a tatami room, everything went smooth and people were friendly. The room was clean but windows had no view. Access to the hot water bath went through a backdoor, but the bath was clean and comfortable. The elevator was convenient but closed very quickly, which was difficult to use with baggage. The location is very close to Nara park and many restaurants within walking distance.
Stayed 2 nights in Mar 2018

10/10 Excellent

Z, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, very close to train station
Good experience to sleep on the floor and sit like japanese people. It has very comfortable cushion actually for bed. Not very used to the sitting since we are old and hard to bend legs :)
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Good location - close to restaurants, transit, shopping and Nara Koen. Laundry also available.
Stayed 1 night in Sep 2017

8/10 Good

Kathryn

Liked: Cleanliness
Tenpyo
IN an amazing location right next to the Nara Kintetsu train station and in a shopping arcade with a great choice of food. The room was Japanese style .Pretty squashed . Fairly expensive with no breakfast offered compared to other local hotels . Friendly service
Stayed 1 night in Sep 2017
hank you for using.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Recommend because of location
It is very close to the train station and lots of stores. Location is great but it can get hot in the room during summer vacation. The public bath hour is too short and not hot spring. But breakfast is delicious and service is good.
Stayed 1 night in Jun 2017
Thank you for your use. I am waiting for the use of another

8/10 Good

Dennis

Liked: Cleanliness, property conditions & facilities, room comfort
Bambi's Doorstep
Tenpyo Ryokan is convenient for travellers arriving on a Kintetsu train from Kyoto or elsewhere - virtually right at the station. The limo bus to the Kansai airport is just across the road. The Todai-ji temple is a one km stroll away through a scenic deer park that would please Bambi. However, check in time is 4 pm - but staff will secure bags for you while you meet deer friends in the park. Futons in room are a generous thickness and the bath house is beaut. Perfect location for a brief Nara experience.
Stayed 1 night in Jun 2017
Thank you for your use. I am waiting for the use of another.

8/10 Good

SaSa Chan, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Ryokan and very good location.
This Ryokan is about 2 minutes walk from Kintetsu-Nara Station. The location is great and it was along the street of shops. This street is all shops (Daiso, supermarket, local product etc) and restaurants. Ryokan came with a public bath. Although the public bath is not big but is sure for relaxation. This Ryokan is not flexible when comes to check in and check out. The check in time is 4pm and check out is 10am. We reached the Ryokan at around 3.45pm and the counter staff told us that we are not able to check in until 4pm sharp. Our stayed came with breakfast, Japanese style. Taste great. Overall, we had a great stayed at Tenpyo Ryokan,

8/10 Good

Jessica M L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cash stolen from room
The hotel was very clean and comfortable. The breakfasts were very good. Overall we had a wonderful experience other the following incident. On April 21 Fri my wife and I left hotel at 7:45 am for a walk to the conference I was attending at the Todai Ji museum (15 min away). When she came back at around 8:30 am the cash (a little over JPY60,000 or ~ US$ 600) we put on top of the table was gone. Honestly we did not remember whether we have the door locked when left in the morning. We reported to the hotels owners around lunch time (wife did not realize that till noon) and they were surprised too. This was our fourth trip to Japan and we thought Japan was a very safe place and did not expect this to happen. Anyway we could have done better to keep the case with us. But the incident did make a dent to an otherwise nice trip. Steve

10/10 Excellent

Redd, United States

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Introduction to Ryokan
The Tenpyo Ryokan was our first stay at a ryokan, and we found it to be a great introduction to the ryokan style. The staff were polite and patient with our very limited Japanese language skills, and the room was spacious and clean. We unfortunately never got a chance to try the onsite public bath due to our sightseeing schedule, but the ryokan's location makes it excellent for said sightseeing in Nara. The yukata and futons were both comfortable, and the onsite laundry was a lifesaver. Overall, a great stay!

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommendeded simple ryokan experience!
An amazing and modest ryokan experience. The staff were very helpful and understand basic English, though we're a little shy to speak. Convenient laundry facilities within, and a wide variety of shops and restaurants conveniently located just outside the ryokan.

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed this ryokan. The entrance is in a shopping arcade. We slept in a Japanese style room with futons on the floor. The public bath was a nice plus.

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and well located
Excellent location, right in the middle of the market. Clean and spacious room, friendly staff.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Access to Nara Highlights
This is a Ryokan or traditional Japanese style hotel. The rooms have tatami flooring and you will sleep on Futons on the floor. The rooms are not large but they are comfortable. They have a traditional large Japanese bath on the second floor which is open from 5pm to 11pm. Breakfast Japanese style is served in the coffee shop on the ground floor. It is located in a busy area with many shops and restaurants but the rooms are very quiet. It is a short walk from the Nara Deer Park and many of the famous Japanese temples and shrines.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Nicole, New Zealand

Liked: Cleanliness, property conditions & facilities, room comfort
good ryokan for great price!
We wanted to have a Ryokan experience whilst in Japan, and chose this one in Nara as Kyoto was nearly fully booked out (since it was during Obon season). While we initially did have to wait for a while for a staff member to come find us at the entrance; they were very helpful and allowed us to store our baggage with them until check-in time. The room was lovely, and the futon were very nice and soft. Contrary to some reviews on here, we found it very quiet and couldn't hear any noise from the restaurant below. The public bath was also very nice and relaxing, and Yukatas were provided. The location was great, just a short walk away from the deer park. All and all it was a lovely place to stay and was a great bargain!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find good place to stay
Great local, easy to get too, near park & Kitensen Nara Station. Better than expected due to other reviews! And delight to have an Onsen open from 5-11 pm had the place to myself. Our room was large space for 2 futons and table! Very clean and comfortable. Only down side is there were no instructions for the air con in English but your in Japan so shouldn't expect English!!

8/10 Good

Yuto

Stayed 1 night in Apr 2024

10/10 Excellent

Takayuki

Liked: Cleanliness, staff & service, property conditions & facilities
近鉄奈良駅から近くで,飲食店も多いので,便利 また奈良マラソンの会場まで歩いて行ける
Response from 天平旅館　支配人 on 19 Feb,2024
この度は天平旅館をご利用頂き誠に有難う御座います。当館のロケーションにお褒めの言葉を頂戴し嬉しく思います。ご利用のお客様の奈良観光の拠点としてまた、ごゆっくりお寛ぎ頂けるよう努力を続けて参ります。また奈良にお越しの際はご利用ご検討の程宜しくお願い致します。

10/10 Excellent

WANHSIEN

Stayed 1 night in Nov 2023
Response from Manager of Tenpyo Ryokan on 5 Dec,2023
Thank you for staying at Tenpyo Ryokan this time.It seems that you had a good stay.Please feel free to use us again when you come to Nara.We look forward to welcoming you.

8/10 Good

SANAE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Situated so close to the Kintetsu Nara station, and the middle of the shopping mall, so you can get anything you like without being wet. They have a nice public bath as well. My skin was so smooth after having a dip, and nobody else was using it! Very cost effective place to stay.😊😊
Stayed 2 nights in May 2023
Response from 天平旅館　支配人 on 26 May,2023
Thank you for using Tenpyo Ryokan this time.We are happy to hear that you were satisfied with your stay. Please come again when you come to Nara. We'll be expecting you.

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A rainy day...
Very good location, and since the rain was pouring down when we arrived, the fact that the accomodation is under one of the streets with roof, meant we could change clothes and the walk with dry clothes to find dinner. The room was cozy and we slept like puppies :-)
Stayed 1 night in Apr 2023
Response from 天平旅館　支配人 on 11 May,2023
Thank you very much for using Tenpyo Ryokan this time.It is great to hear that you were satisfied with the location of the hotel and your stay.We look forward to seeing you again when you come to Nara.

8/10 Good

Jesper

Liked: Cleanliness, staff & service
Close to everything!
This hotel was really in the best location. In the middle of all the restaurants and the train station etc. We had already stayed at another ryokan so we didn't take advantage of the other amenities that the ryokan offers apart from sleeping on cozy futons. This is a slightly older hotel, but it is suitable when it is a ryokan. However, there was only one electrical outlet in the entire room and you could hear quite clearly what was going on out in the corridor. Closing the sliding door to the bedroom helped a bit but it didn't take it all away, which was a little difficult for us. The staff was super friendly and very good at English!
Stayed 1 night in Apr 2023
Response from 天平旅館　支配人 on 19 Apr,2023
この度は天平旅館をご利用頂き誠に有難う御座います。ロケーション等にご満足頂き何よりで御座います。お部屋の設備、音の問題についてはご不便をお掛けし申し訳御座いません。また貴重なご意見有難う御座います。参考させていただき改善可能な部分は改善させていただきます。また奈良へお越しの際はご利用くださいませ。お越しをお待ちしております。

10/10 Excellent

かなみ

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅近で近くにお店や観光施設があり、奈良観光にはお勧めです。また大浴場もあり、旅の疲れも取れました。 欲を言えば朝も入浴ができると良いかなと思いました。
Stayed 2 nights in Mar 2023
Response from 天平旅館　支配人 on 18 Mar,2023
この度は天平旅館をご利用頂きまして誠に有難う御座います。ごゆっくりお寛ぎ頂けたようで幸いでございます。大浴場の朝のご利用に関してご意見頂戴しありがとうございます。ご意見を元に検討させていただきます。また奈良にお越しの際は是非ご利用くださいませ。

8/10 Good

Cheuk Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
和式住宿
在購物街內，方便購物，和式設備，甚有日式氣氛
Stayed 1 night in Feb 2023
Response from 天平旅館　支配人 on 18 Mar,2023
この度は天平旅館をご利用頂きまして、誠に有難う御座います。立地条件や当館の設備にご満足いただけたようで何よりでございます。また奈良へお越しの際は是非お越しくださいませ。

8/10 Good

HIROFUMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

てつお

Travelled with partner
Liked: Cleanliness, property conditions & facilities
駅近が一番！　バス停　タクシー乗り場も近く　観光地への移動がしやすい！　朝ご飯をいただいたけど　とても美味しかった！
Stayed 1 night in May 2022

8/10 Good

HIROFUMI

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2021
Response from 代表 on 27 Dec,2021
この度はご利用いただきありがとうございました。 従業員一同感謝しております。 またのご利用をお待ちしております。

6/10 Okay

Hirofumi

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
奈良駅近くのアーケード街のホテル
奈良駅にほど近いアーケード内のホテル。 周りに食事や居酒屋も多く、 この時期の雨を凌げて助かりました。 駐車場は近隣というか5分ほど歩いた他社のものを利用。 ホテルそのものではなく、その周りを楽しむためのホテル。
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near Nara park. Super comfortable traditional beds.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
近鉄奈良駅に近く、非常に便利な場所でした。建物は古そうでしたが、部屋は清潔で、部屋のお風呂は新しいバスユニットでした。
Stayed 2 nights in Nov 2019

10/10 Excellent

Tsung-Han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
相當方便, 就在車站前商店街而已
Stayed 1 night in Apr 2019

6/10 Okay

あきつき

Liked: Staff & service
Disliked: Property conditions & facilities
場所は駅近で便利ですが、洗面所にコンセントが無いのと、エアコンの運転切り替えが出来ないのが残念でした
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Yuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
近鉄奈良駅に程近く、繁華街のど真ん中にあってとてもいい立地です。 入り口はオシャレで高級感漂います。部屋は割と普通でしたが。 最初、宿泊者を書く欄に名前を漢字で書いたとき、ホテルズドットコムで予約したキャッシュカードのカタカナ表記と一致しないと言われて焦りました。その後、すぐに誤解はとけましたが…
Stayed 1 night in Nov 2017

8/10 Good

Quentin

Liked: Cleanliness
Belle experience cependant cher pour ce que c'est
Belle Expérience de dormir dans un Ryokan cependant j'ai trouvé cher par rapport à la prestation délivrée
Stayed 1 night in Aug 2017
Thank you for your use. I am waiting for the use of another