City view from property

Reviews of Hione Holiday Hotel

3.5 out of 5
Hione Holiday Hotel
No.265, Sec. 3, Beishen Rd., Shenkeng Dist., New Taipei City

Reviews

8.2

Very good

Rating 10 - Excellent. 23 out of 64 reviews" "
Rating 8 - Good. 26 out of 64 reviews" "
Rating 6 - Okay. 10 out of 64 reviews" "
Rating 4 - Poor. 4 out of 64 reviews" "
Rating 2 - Terrible. 1 out of 64 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

CALVIN

Liked: Cleanliness, staff & service, property conditions & facilities
Many public transportations around this hotel. Only bad thing is they missed my check out morning call. Fortunately, my alarm apps worked.
Stayed 2 nights in Apr 2023

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable trip experience
Very friendly staff. Quiet environment. Comfortable beds. Clean room with free bottle waters. The bonus is the view of the dinning room -- special and enjoyable !
Stayed 1 night in Dec 2019
Response from Hotel staff on 6 Dec,2019
感謝您的入住 Dear guests, Thank you for your stay at our Hotel.

8/10 Good

Chen, Kaohsiung

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle service is very good and friendly.
Stayed 2 nights in Nov 2019
Response from Hotel staff on 6 Dec,2019
感謝您的入住 Dear guests, Thank you for your stay at our Hotel.

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2019
Response from 海灣假日酒店全體同仁 on 30 Apr,2019
衷心感謝您撥冗為我們留下評價, 海灣假日酒店祝您一切順心!

10/10 Excellent

崇毓

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 1 night in Jan 2024

6/10 Okay

YING TZU

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

Pi-Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

TSUNG CHENG

Stayed 1 night in Sep 2023

4/10 Poor

Hiroyuki

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Yasuko

Liked: Cleanliness, staff & service, property conditions & facilities
政治大学から近いので利用させて頂きました。娘が良かったというので私が渡台する際もまた利用させて頂きます。
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得入住的平價飯店
環境清潔、服務人員態度好,價格合理,若有需要會再入住。
Stayed 1 night in Aug 2023

10/10 Excellent

芝妍

Stayed 1 night in Aug 2023

10/10 Excellent

Hui I

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
晚班一位John,服務很棒~
Stayed 1 night in Jun 2023

10/10 Excellent

美珍

Stayed 1 night in Jun 2023

10/10 Excellent

??

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in May 2023

8/10 Good

Hao-Chien

Travelled with partner
Liked: Cleanliness, staff & service
可惜有部分設施還沒開放,但整體推
Stayed 1 night in Apr 2023

8/10 Good

chaowei

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

HUI HSIANG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

10/10 Excellent

胡雅婷, 深坑

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great 服務人員很棒
Stayed 1 night in Aug 2020

10/10 Excellent

WEN-CHUAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

6/10 Okay

Hong-Yue

Travelled with family
Liked: Property conditions & facilities
早晚餐和圖片相差太遠。
Stayed 2 nights in Jul 2020

10/10 Excellent

KUANG-HUI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
本次抵達飯店約14:30,辦完入住手續就直接進房間了。這一點還不錯、不會硬要客人等到入住時間才能進房。房間整體而言都是相當不錯、唯一美中不足的、就是因為疫情的關係早餐以套餐式提供,少了一點住飯店的小樂趣。不過都是都可以續點的。飯店隔壁就是7-11往前走一點也有屈臣氏、路易莎。很適合放鬆的地方
Stayed 1 night in Jul 2020

6/10 Okay

Bone, Taipei

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
行政樓的房間很好~~
Stayed 1 night in Jul 2020

10/10 Excellent

倉榆

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jun 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯
還不錯附近就有餐廳了,雖然入住時已經沒有停車位了,但服務人員還是開放我們停!訂兩間四人房,也被免費升級成行政套房。也有免費提供冰塊,早餐是自助式的,沐浴用品是旅行組,整體來說是很棒的
Stayed 1 night in Jun 2020

10/10 Excellent

MINFONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒!
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
雖有點老舊但服務親切的飯店...
1. 住房有被升等所以空間挺舒適的, 服務人員也態度親切. 2. 停車位稍嫌不足 (無停車位需停至對面簽約停車場, 計次計算). 3. 臥房空調風向容易吹到床頭, 空調溫控可能比較舊式, 所以有時會比較冷, 有時會比較熱, 睡眠品質多少會受此影響. 4. 套餐式早餐和自助餐式早餐皆有體驗到, 都很不錯. 5. 房間電視較舊, 所以有時要熱機或是重開機(幾次)才有影像或是聲音.
Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2020

6/10 Okay

Steve

Liked: Room comfort
Stayed 1 night in May 2020

2/10 Terrible

YuYao

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
櫃檯員工教育訓練待加強
櫃檯說早餐6點供應,隔天早上下樓吃早餐,變成說現在防疫期間7點才供應 員工教育訓練不足,提供客人錯誤資訊 省成本硬要扯防疫 因時間上較趕,只能到隔壁吃7-11
Stayed 1 night in Apr 2020

10/10 Excellent

YI Hsin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間高級舒適、可免費折抵停車
本來預訂雙單人床的房間,飯店免費升級成高級行政客房,兩張雙人床,而且是一張雙人床各放一個房間,房間內還有一個電視,外面還有一個客廳跟ㄧ張辦公桌可以用筆電,惟美中不足的是客廳電視有時容易當機要重開電力開關才恢復,希望能改善~房間整體來說很高級,住得舒適,很棒的住宿體驗👍,下次有機會去新北或深坑會考慮再住這家!
Stayed 1 night in Apr 2020

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
尚可
房間不錯 但沒熱水 剛好壞了 但處理方式 尚可... 晚了想換住宿 也累了... 還好是冬天 沒流汗 就回家洗了..
Stayed 1 night in Nov 2019
Response from Hotel Staff on 17 Mar,2020
親愛的貴賓 : 感謝 閣下入住海灣假日酒店。感謝您的評論‚ 您的肯定是我們成長的動力,我們會繼續致力讓每位客人感受美好難忘的入住體驗。衷心期盼能再次為您服務。

10/10 Excellent

fangming

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Hotel Staff on 5 Mar,2020
親愛的貴賓 : 感謝 閣下入住海灣假日酒店。感謝您的評論‚ 您的肯定是我們成長的動力,我們會繼續致力讓每位客人感受美好難忘的入住體驗。衷心期盼能再次為您服務。

10/10 Excellent

Chih Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Hotel Staff on 5 Mar,2020
親愛的貴賓 : 感謝 閣下入住海灣假日酒店。感謝您的評論‚ 您的肯定是我們成長的動力,我們會繼續致力讓每位客人感受美好難忘的入住體驗。衷心期盼能再次為您服務。

4/10 Poor

Zi yo

Business traveller
Disliked: Staff & service
Stayed 1 night in Feb 2020
Response from Hotel Staff on 17 Feb,2020
親愛的貴賓 : 感謝 閣下入住海灣假日酒店。感謝您的評論‚ 您的肯定是我們成長的動力,我們會繼續致力讓每位客人感受美好難忘的入住體驗。衷心期盼能再次為您服務。

10/10 Excellent

MinHsin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Hotel Staff on 17 Feb,2020
親愛的貴賓 : 感謝 閣下入住海灣假日酒店。感謝您的評論‚ 您的肯定是我們成長的動力,我們會繼續致力讓每位客人感受美好難忘的入住體驗。衷心期盼能再次為您服務。

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
打客房服務電話一直在忙線中,根本打不進去。
Stayed 1 night in Jan 2020
Response from Hotel Staff on 19 Feb,2020
親愛的貴賓 : 感謝 閣下入住海灣假日酒店。感謝您的評論‚ 您的肯定是我們成長的動力,我們會繼續致力讓每位客人感受美好難忘的入住體驗。衷心期盼能再次為您服務。

8/10 Good

LI-HAN

Travelled with family
Liked: Staff & service
設備有點老舊,但早餐很豐盛
Stayed 1 night in Jan 2020
Response from Hotel Staff on 17 Feb,2020
親愛的貴賓 : 感謝 閣下入住海灣假日酒店。感謝您的評論‚ 您的肯定是我們成長的動力,我們會繼續致力讓每位客人感受美好難忘的入住體驗。衷心期盼能再次為您服務。

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
若有小孩子的遊戲室那會更棒
Stayed 1 night in Jan 2020
Response from Hotel Staff on 17 Feb,2020
親愛的貴賓 : 感謝 閣下入住海灣假日酒店。感謝您的評論‚ 您的肯定是我們成長的動力,我們會繼續致力讓每位客人感受美好難忘的入住體驗。衷心期盼能再次為您服務。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Hotel staff on 3 Jan,2020
感謝您的入住 Dear guests, Thank you for your stay at our Hotel.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Hotel staff on 23 Dec,2019
感謝您的入住 Dear guests, Thank you for your stay at our Hotel.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some staffs are wonderful, while some are a bit worse. For examples, the drivers for shuttle bus to Taipei zoo and Taipei 101 are superb; they are very polite, kind and helpful. On the other hand, one staff forget to leave us a floor towel for the bathroom one day. When my son used a facial towel for the floor, I went to the cleaning staffs to ask for another facial towel the next morning. It took a good 5 minutes for me to get it.
Stayed 3 nights in Dec 2019
Response from Hotel staff on 23 Dec,2019
感謝您的入住 Dear guests, Thank you for your stay at our Hotel.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
熱水溫度不夠!早餐選擇不多
Stayed 1 night in Dec 2019
Response from Hotel staff on 23 Dec,2019
感謝您的入住 Dear guests, Thank you for your stay at our Hotel.

10/10 Excellent

Cheng Chih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好的住宿經驗
住宿及衛生都很優,服務很棒
Stayed 3 nights in Nov 2019
Response from Hotel staff on 23 Dec,2019
感謝您的入住 Dear guests, Thank you for your stay at our Hotel.

6/10 Okay

CHIU FRNG

Liked: Cleanliness, room comfort
Disliked: Staff & service
美中不足,小細節多用心
櫃台服務人員沒什麼笑容,一群人在大廳等3點登記進房,希望飯店能有點彈性能提早進房,入住很多飯店一般都能提早進房,多點彈性相信住客會倍感飯店貼心,整體來說還不錯
Stayed 1 night in Nov 2019
Response from Hotel staff on 6 Dec,2019
感謝您的入住 Dear guests, Thank you for your stay at our Hotel.