Lake
Check availability

Reviews of New California Hotel

3.5 out of 5
New California Hotel
No 1 Sec 1 Beixin Road, Xindian, New Taipei City

Reviews

7.8

Good

Rating 10 - Excellent. 81 out of 348 reviews" "
Rating 8 - Good. 169 out of 348 reviews" "
Rating 6 - Okay. 73 out of 348 reviews" "
Rating 4 - Poor. 17 out of 348 reviews" "
Rating 2 - Terrible. 8 out of 348 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

RUILING

The service was very good and attentive. However, one down side was that there wasn’t any location to hang or put up clothing.
Stayed 3 nights in Mar 2024

10/10 Excellent

Ching Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Good, Always my top picked
Stayed 1 night in Mar 2024

6/10 Okay

Alec

Liked: Staff & service
Stayed 5 nights in Dec 2023

6/10 Okay

anne Buuchau

Disliked: Cleanliness
Ok stay for the price, not very clean, dust observed all over room, near mrt station but it is the last station. Hence very far for other attractions and needed to add addition 30 min for travelling. Near by the bitan river which can be easily accessed.
Stayed 3 nights in Nov 2023

6/10 Okay

Randolph G

OK
Close to amenities, terminus station of Green Line (Xindian) MRT across the street, steps away from Bitan recreational area, fairly priced. Combined bath/shower has no shower curtain or glass wall and washing up sprays all over the bathroom despite greatest care. Whole hotel is tired and needs some updating (TLC?). Breakfast buffet is adequate, mostly Taiwanese style - western menu items minimal. Barely any english spoken by hotel staff as this hotel appears to be aimed at the regional/local market. Our room faced the front of the hotel and the road traffic noise meant that we could not open the window, but when closed the sound level was acceptable.
Stayed 4 nights in Oct 2023

10/10 Excellent

Chiwei

Liked: Cleanliness, staff & service, property conditions & facilities
After all, this is a 3 star hotel but it never disappoint you.
Stayed 7 nights in Sep 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and comfortable
This is our go-to hotel for overnight stays in the Xindian area. Comfortable rooms/beds and good service. One thing that could be improved is that there are no shower walls or curtains, everything in the bathroom gets a shower when you do. This was my first time to drive my own vehicle to New California; the parking lot can be conveniently accessed by some stairs up from the riverside parking area but there was some confusion about the parking fee. (They said there would be a parking token they would cover the fee for, the people at the parking lot said there weren't tokens because the hotel could handle it automatically from there, in the end the hotel gave me a certain amount to reimburse for the parking but it was very slightly less than the actual cost)
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and location
Just across from Xindian station on the MRT Green line and a 1 minute walk from the Bitan riverside area. Room was not spotless (mold on shower caulk) but was clean in general and didn't smell like cigarette smoke. Breakfast buffet wasn't very good and seemed like they didn't expect many people to eat it, but the location and rooms are good. Would stay there again.
Stayed 2 nights in Aug 2020

10/10 Excellent

Chao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Everything would be 10/10 except 2 problems - room smelled like smoke, no shower curtain. Really suggest making a shower curtain, and making sure nonsmoking rooms do not have a lingering smoke smell (I understand some guests may not adhere to rules). Otherwise clean, well designed and modern, excellent value for price, decent breakfast, very nice surprise tiny massage chair in the room.
Stayed 1 night in Dec 2019

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

10/10 Excellent

KENNETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is tiny, but it's clean.
Have a self serve laundry, so you don't need a lot of clothes. Across the street ton of public transportation. With new renovation room, small, it's nice.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
From Taoyuan Airport I took a bus number 1968 and got off at the last stop(MRT Xindian station). I asked the driver for the direction to the hotel.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 4 nights in Sep 2019

8/10 Good

C.C.Tang, Malaysia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Overall, the hotel location, the equipment and the breakfast food is good, just not satisfied with the following points:- - The hotel room did not install the security lock. - There is no equipment mirror in the room (only in the bathroom). - The complimentary snacks in the room have been expiry. I hope that the hotel management can improve these points. I will stay in this hotel again in August. 总的来说，酒店的位置，设备和早餐都不错，只是不满意以下几点： - - 酒店房间没有安装安全锁。 - 房间里没有设备镜子（只在浴室里）。 - 客房内的免费小吃已到期。 我希望酒店管理层可以改善以上这几点。八月份我将再次入住此酒店。
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Great value for the hotel. Clean, roomy, the two twin beds could have slept 4 people. Breakfast was excellent, not the typical continental breakfast, but Taiwanese style porridge with lots of fixings. Fresh cooked eggs and veggies, too. Would stay here again as it is right across the street from Xindian Station. Very convenient location.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019

8/10 Good

Lonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, convenient and very near MRT
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, convenient location and easy to get around places.
Stayed 1 night in Jan 2019

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is convieniently located next to a metro train and bus station. Room is clean and tidy. What is important is that the staff here are friendly and accommodating. We had a few nights stay here; even thought the breakfast were provided but we leave hotel early each morning, hence, missed all the breakfast. Staff were kind to give us fruits basket instead. Each night as we returned, we got a busker full of fresh fruits. On our last morning, we managed to enjoy the breakfast, which was, to our surprise, a healthy varieties of food, awesome. We enjoyed our stay. This hotel is strongly recommended.
Stayed 6 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Very close to metro station also not for from city. Clean and friendly
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

Shell, Bellevue WA,

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but clean, hotel just finished renovation recently.
Stayed 1 night in Dec 2018

8/10 Good

Joe, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hotel. Superb value for money. On one side is the bustling Xindian neighborhood. On the other side (make sure you get a room facing the river) is quiet and pristine. I read some neg reviews on the breakfast and I disagree. I think it has to do with palate. The spread is a good one and cooked nicely by the aunties. Almost like good home comfort Chinese porridge with excellent prepared "giam". The only negative is other guest smoking in their room, in a non smoking hotel. This is very unfair to other guests who book this hotelbecause it is non smoking. But have to deal with the bad air. I feel there is a need for the hotel to enforce this strictly. Even to the point of asking the offending guest to leave. Somehting needs to be done about this.
Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2018

10/10 Excellent

Jerry

Great CP value hotel!
It’s a family gathering while we stayed two nights there. Great staff with considerate and careful service of my vacation. It’s a high CP value of hotel and I shall be back next time when we visit there.
Stayed 2 nights in Aug 2018

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017
Response from JIM on 5 Jan,2018
您好, 謝謝您將您寶貴的住宿經驗提供給我們以及所有的 EXPEDIA 會員， 得知您喜歡我們的飯店真的相當高興: ) 再次感謝您分享您的意見及旅遊經驗，期待很快就能再見到您 祝 好 新加州景館旅館

8/10 Good

LaLa Apple, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort
Candy Galore
Breakfast could have more variety of food.We loved the candies at the lobby.
Stayed 1 night in Dec 2017
Response from JIM on 5 Jan,2018
Dear Mr./Mrs.sLALA, It was very nice to know you enjoyed your stay in our hotel, and thank you for sharing your wonderful experience to all the users on EXPEDIA. We take every of the guests feedbacks seriously, and your precious opinions are our best rewards. As the food variety of our breakfast, we will surely improve it and achieve you and all of our guests expectation. Thank you again Mr./Mrs.sLALA, we looking forward to be at your service pretty soon All the best NEWCALIFORNIA

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Good location but not clean enough
The house keeping person complains she was the only one who does housekeeping, so she doesn't have time to vacuum and clean the dust. The sheet was changed without wiping the hairs and dust off. I found a lot of hairs under it and she says it is normal.......
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
The lift is finally changed after last Nov. lift upgrade. This is the 6th time I stayed with family/extended family here, but this trip our room air-con was very noisy. No amount of adjusting could stop the noise except to off the air-con.
Stayed 1 night in Jun 2017

6/10 Okay

Jessica

Average
The breakfast was minimal and suited more towards Asian tastes. It was alright at best. Also, the AC light was bothersome, as the light shown directly at the bed, making it difficult to sleep when all the lights were off.

8/10 Good

john, washington dc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to essentials, great value
New to Taipei. This place is just steps to the subway station Xindian. It is also steps to the airport bus (1968). At night, upon arrival at the Xindian subway station, the hotel may be difficult to find. Facing the 7-11, the hotel is to the left. The sign is on top of the bldg, so it may be difficult to see. Look for the New California cafe sign at street level. Hotel is next to it. Have fun, request the river view at the highest level possible.

2/10 Terrible

Queenie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Rufei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Chris, Christchurch, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel close to MRT
This is a small quiet hotel so service is personal. Rate included breakfast. Views over the river to scenic area. Over the road from Xindian MRT station and bus terminal easy access. Suggest buying a MRT 1 day or 2 day pass for easy travel to tourist hotspots.

6/10 Okay

Henry

Liked: Staff & service

6/10 Okay

Vivien Y, USA

Disliked: Cleanliness, staff & service
There is a guy he is very rude in front desk, the furniture and carpet are very dirty, you can see a lot of stain, breakfast is cold convenient location,

10/10 Excellent

Fairuz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay in Taipei
The room is rather small in size but comfortable. The location is great, just in front of the MRT station. Hence easy to have access to the MRT for sightseeing. Despite limited English, the staffs at the front desk were very helpful. Overall, a good stay and definitely will come back.

6/10 Okay

Amy L.

Disliked: Cleanliness, staff & service, room comfort
Returning to Taiwan and same hotel
Previously stayed in this hotel but service and cleanliness seemed to have deteriorated a lot!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Strong musty smell, it will affect your health.
Stayed in the hotel for no more than 10 minutes after checking out three rooms (2 on the 7th and 1 on the 6th floor) and they all smell musty (mold, very strong) and very visible mold on the ceiling and around the vents. Location is great (subway and bus to the airport are right in front and a nice river behind the hotel) but the room condition is not livable. I recommend finding a different place. I did not get a refund due to the fact that i booked on hotels.com but the smell of the mold was so strong that all i wanted is to check out immediately. Do not stay there or you will regret! During the whole day, all i could smell was mold and i had a hard time breathing with the little time I spent there.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Victor, Vienna. VA

Liked: Staff & service, property conditions & facilities, room comfort
Great
Great place to stay. Convinient place.

8/10 Good

Mickey, Staten Island, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accessible to the MRT and bus to the airport.
My family stay at this hotel for two weeks and the service was great. The location of this hotel is one of the great thing about it because to the closeness to MRT, which is just across the street. It made the commuting to anywhere so easy and makes you feel right at home living in Taiwan forever. The area to the Bitan Bridge, park and restaurant around it is so beautiful and serene. The staff at this hotel was great and the last day they even gave us extra fruit for us during breakfast. This made our stay even more special.

8/10 Good

Miss Sun

Liked: Staff & service, room comfort
A good Hotel
It's easy to get there but you have to travel for a long time. Worth spending the money!!

8/10 Good

JESSICA LAI, HONG KONG

Liked: Staff & service, property conditions & facilities, room comfort
really good location
Cleanliness of room

8/10 Good

patrick, Irvine, CA

Liked: Staff & service, property conditions & facilities
Great location
Even it is not located at the city center, you cannot beat the convenience factor. It is steps away from the MRT XinDian. We took a bus directly from TaoYuen Aiport, 1968, for 135NTD. The free breakfast is not great but decent. We stayed there for three days, checked out to go to BeiTeu, and came back for one night. Kept the big luggage here at the hotel. The second room was not as clean as the first one. You can take a bus from here to WuLai (another hot spring area) too.

8/10 Good

Jane, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and warm
Parking in the public transit lot and it is too expensive. Overall the hotel is good and the staffs are helpful, the breakfast is good too.