Best Western, Niagara Falls - Western New York hotels

"The pool seemed dirty and was terribly cold. I expected a heated pool for an indoor facility. The maintenance in the property was terrible, missing vent.covers and our door did not work properly. It was less than expected but the staff was nice and breakfast was good. Not my favorite experience but not the worse either"

"Lovely property and location. "

"I really enjoyed the stay! Room was clean, bathrooms in the casino floor was clean. Breakfast was good and hot! A few staff members shouldn’t be in that line of business. Most staff was friendly though! "

"Oldest Sleep Inn I’ve seen so far. However, room was very clean. Comfortable beds and pillows. Staff very friendly, especially younger lady at front desk and breakfast staff. Fresh breakfast that opens early!! Only recommendation, better coffee and have water available."

"My wife and I took a getaway and stayed for 2 nights. Everything about our stay was fantastic! Warren and Alexis were working the front desk and bar area during our stay and made it that more enjoyable. They both were extremely friendly and knowledgeable about the area when we asked for recommendations for food. We would stay here without question if we are ever in the area again. The room was great with plenty of room and pool was nice and relaxing. This hotel is within walking distance for everything and really was the perfect choice for our stay! "

"Everything was good "

"Yes"

"We were in Buffalo to see the Lacrosse game at the Keybank Center. I was so relieved we could use their Shuttle service to get us within walking distance of the Arena! All the drivers were very nice. The rooms were clean and the bathroom was huge! The only reason this review isn't 5 stars were the beds were very soft. We would definitely stay here again"

"Enjoyed our stay . Close to the falls and casino . Staff was nice . Wish the pool and hot tub were warmer . "