Hotels with Hot Tubs in North Colorado Springs

"I want to start off with the positives; the front desk staff was absolutely amazing. Now onto the nitty gritty. Our room was not clean. The shower drain in our room was clogged and the fan did not circulate at all. The pool was very dirty, including a glass that had been there the entirety of our stay and not picked up as well as “floaters” in the pool. Breakfast left much to be desired as every day something was missing such as mugs for coffee and cups for juice. When we asked the staff at the breakfast area for cups and mugs we were met with indifference and rude attitudes. We ordered room service one night and received burned Mac and cheese (not sure how you even burn it) and the most disgusting fries known to mankind. We also were not informed that the hotel was under construction and the elevator was barely functioning. Using the stairs and seeing the leaking pipes was an interesting experience for us and our children. I could go on but I think I have said enough. Overall, I’m very disappointed. "

"Great deal for families! Clean and good breakfast."

"Good reception and breakfast area"

"Property had trash in pool and in elevator. There were no towels in the pool area. Our remote control had no batteries in the room. "

"I arrived to check in at 5pm (check in starts at 4pm) and was told that the room that I had initially booked and paid extra for was already given to someone else. Other than that, the property was a older but well kept. The bar and restaurant was very good and convenient, The rooms were clean and the beds were comfortable. "

"The pool was closed for majority of our stay, breakfast was cold most days. Cheap ingredients and my fiancé had to fix the waffle machine herself as in the rep preparing breakfast instructed her to fix it vs fixing it for her. Expedia needs to update amenities that aren’t available prior to booking as we had already driven 14 there before finding out. "

"We were very pleasantly surprised at how lovely our stay was. The staff were friendly and abundant, always trying to be helpful. Seriously, everyone was so nice! There was one young staffer, who was pretty stern with the rule of putting in your room service order the night before strictly before 9 PM, as we tried to put our order in it 9:04 PM and it was too late. So just be sure that you put your order in the night before on time! We were still able to call in our order in the morning and it came just fine. We also had breakfast at the Grandview restaurant and our server Casey was exceptionally kind and attentive. He tried to help us figure out a couple of Vegan options as well. The views were wonderful, and the rooms were so nice in the lodge. We liked hooking up the Bluetooth to the bathroom mirror, the delicious nespresso, coffee, light up closet, warm fireplace, hot tub, which was indoors, but the glass doors were wide open which made you almost feel like you were outside. This is a great place! The staff are all truly wonderful!"