Britannia Hotels, North West England hotels

"I needed a last minute room for myself and the kids to avoid faffing around at the airport. This fit the bill. Nice room, two double beds, clean, and ironing board. Breakfast was at 5:30, buffet and pretty good. Kids fed and in the pre-booked shuttle for 5:55. 5 mins and at the airport but easily walkable. Job done. "

"brilliant staff and property"

"Welcoming staff, very good amenities. Attention to detail and swift at resolution if any problems."

"Suited our need. Easy transport access also. "

"Staff excellent friendly helpful & professional Our room was overlooking a busy road however NO traffic noise whatsoever...very well soundproofed & quiet. Room basic & ok for our needs however a slight unclean smell."

"Very nice room. Staff were more than wonderful. Location to train station is perfect. Enjoyable "

"It was my second stay at the hotel. The room was very clean and had all facilities needed. The breakfast was lovely and staff very polite and helpful. However, I was disturbed by a male staff member entering the room at 6am, there was no indication that the room was free at that point.. We shouted and the member of staff closed the door. I complained to the reception staff, one of them was not very understanding and could not grasp the severity of the incident. It was not good enough, I felt vulnerable and unsafe and nobody seemed to care. I would have rated the hotel a 10/10 otherwise. I hope a member of the management team investigates this complaint correctly and gets back to me. "

"I absolutely love this hotel, it is immaculately clean, the rooms are amazing and communal areas are great to have a relax and a drink or to. Staff pleasant and courteous and it’s not overpriced. "

"Great room with a beach view, the bed was so comfortable, had a great night's sleep."