Imperial London Hotels, Northern Europe hotels

"The staff was very helpful with finding restaurants and I loved that there were black cabs out front"

"Breakfast was great, large variety of food. Great coffee machine. Resturants and bar also had great variety."

"We checked in late, chose the property due to 24 hour shuttle. Upon arrival at 11:30 pm, tried to check in on kiosk but it said our room wasn’t ready. Went to clerk, checked in and we were placed in a handicap room without notice. The configuration is very different from what we booked. Essentially the coffee maker didn’t work which is important to us and it was covered by some sticky substance, water from sink came out rusty, sink was child size and was almost at my knees. My husband was trying to flush the toilet at 1am and it wouldn’t work, so pulled the red cord next to it thinking maybe that was the flush, luckily for us no one responded to the alarm, unlucky for someone really having a problem. The room was supposed to have a small seating area but did not due to it being a handicap unit. We did express our displeasure at check out, the clerk was very sympathetic and said someone would get back to us. Just a very disappointing experience in many facets."

"Perfect base for seeing lindon and staff extremely helpful definitely book again"

"I like the location as it is convenient and close to lots of interesting things. But the hotel itself is very old. The toilets were not flushing properly. It was hot in the rooms and we had no control on the thermostat. The entrance smell like fish all the time."

"Breakfast buffet was great, room was a bit small but perfect for solo traveler. Location was perfect ! Nightlife is literally walkable ! Theatres are walkable! Restaurants are walkable! Hotel is super clean , nice cute gym! Would definitely recommend! "

"Good breakfast buffet"

"This was one of the worst experiences I have had staying at a hotel. It is not cheap and you are staying in a room the size of a cruise ship room. Not recommend at all"

"Staff were wonderful! Amenities were perfect. Origins has the most wonderful food!"