Outdoor pool

Reviews of Lequ Okinawa Chatan Spa & Resort

4 out of 5
Lequ Okinawa Chatan Spa & Resort
34-2 Mihama, Chatan, Okinawa

Reviews

9.4

Exceptional

Rating 10 - Excellent. 539 out of 751 reviews" "
Rating 8 - Good. 170 out of 751 reviews" "
Rating 6 - Okay. 28 out of 751 reviews" "
Rating 4 - Poor. 6 out of 751 reviews" "
Rating 2 - Terrible. 8 out of 751 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Nov 2023

10/10 Excellent

Anna Catherina

Stayed 3 nights in Jan 2024

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

6/10 Okay

Rod

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

DONNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay in Okinawa
The hotel staff was warm and welcoming and the accommodations were great as well as the location. Great place to stay with so much to do near the hotel and easy access to taxis and other sevices. Such a clean and comfortable place to stay.
Stayed 13 nights in Nov 2023
Response from レクー沖縄北谷スパ&リゾート くちこみ担当 on 13 Dec,2023
Thank you very much for using our hotel hotel.I hope that you will return to Japan.I am very pleased that you have liked us.I am happy if you can use the hotel again.

10/10 Excellent

Benjamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at the LeQu Hotel
This was my first time staying at the LeQu and it did not disappoint. This was one of the best stays at a hotel that me and my wife has ever had. I can’t brag enough on the LeQu Hotel and its staff. I would encourage anyone to stay here!
Stayed 6 nights in Nov 2023
Response from レクー沖縄北谷スパ&リゾート くちこみ担当 on 13 Dec,2023
Thank you very much for staying at our hotel.We will continue to promote better service in the future.We sincerely look forward to your next visit.

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente!
Stayed 3 nights in Nov 2023
Response from レクー沖縄北谷スパ&リゾート くちこみ担当 on 13 Dec,2023
Thank you very much for having stayed at our hotel this time.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.

10/10 Excellent

Nick, Gilbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent. Everything went very well. Great location. The breakfast buffet is more for the Asian taste which is fine but I had hoped for a little more Western also. Over all we enjoyed our stay.
Stayed 2 nights in Nov 2023
Response from レクー沖縄北谷スパ&リゾート くちこみ担当 on 8 Nov,2023
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Robert

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, convenient, lots of restaurant choices, shopping and lots to do. Very fun.
Stayed 8 nights in Sep 2023
Response from レクー沖縄北谷スパ&リゾート くちこみ担当 on 2 Nov,2023
Thank you very much for staying at LEQU Okinawa Chatan Spa & Resort.We would also like to thank you for taking the time to write a review of our hotel.We hope you had a relaxing stay with us.We are honored to read from your review that you enjoyed our hotel and American Village.We will continue to make every effort to satisfy our many guests, and we hope that you will stay at LEQU Okinawa Chatan Spa & Resort again when you visit Chatan Town.

10/10 Excellent

Garreth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awsome experience. Would stay here again!
Stayed 11 nights in Sep 2023
Response from レクー沖縄北谷スパ&リゾート くちこみ担当 on 7 Oct,2023
Thank you very much for staying at our hotel the other day.We will continue to promote better service in the future.We sincerely look forward to your next visit.

8/10 Good

Kevin

Liked: Staff & service, property conditions & facilities
Clean property
Stayed 3 nights in Oct 2023
Response from レクー沖縄北谷スパ&リゾート くちこみ担当 on 6 Oct,2023
Thank you very much for staying at LEQU Okinawa Chatan Spa & Resort.We would also like to thank you again for taking the time to write this review.All of us at LEQU Okinawa Chatan Spa & Resort will continue to make every effort to satisfy our many guests, and we hope you will visit us again when you come to Chatan Town.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great find. I usually stay at the Hilton when I come to Okinawa to work. Could not get in and took a chance on this property. Wonderful staff, clean, spa and Onsen japanese hot bath. Relaxing and wonderful stay. Ill be back. Thank you!
Stayed 1 night in Sep 2023
Response from レクー沖縄北谷スパ&リゾート くちこみ担当 on 27 Sept,2023
This time, thank you for staying at our hotel from some hotels.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, hotel was immaculate
Stayed 3 nights in Sep 2023
Response from レクー沖縄北谷スパ&リゾート くちこみ担当 on 13 Sept,2023
Thank you very much for staying at LEQU Okinawa Chatan Spa & Resort.We would also like to thank you for taking the time to write a review of our hotel.We are very honored to receive your compliments about our staff and our hotel.We will continue to make every effort to satisfy our many guests, and we hope that you will stay at LEQU Okinawa Chatan Spa & Resort when you visit Chatan Town again.

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and extremely clean
Stayed 1 night in Sep 2023
Response from レクー沖縄北谷スパ&リゾート くちこみ担当 on 11 Sept,2023
Thank you very much for staying at our hotel the other day.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed about a week at this hotel and enjoyed the Cafe bar by the pool for the sunset views off the infinity pool. The staff at the spa were amazing and the public bath was always clean and stocked. The breakfast buffet puts American breakfast to shame and I highly recommend you try it out. Loved this hotel!
Stayed 1 night in Sep 2023
Response from レクー沖縄北谷スパ&リゾート くちこみ担当 on 10 Sept,2023
This time, thank you for staying at our hotel from some hotels.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .

10/10 Excellent

Peter

Stayed 2 nights in Sep 2023

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and accommodations were great!
Stayed 1 night in Sep 2023
Response from レクー沖縄北谷スパ&リゾート くちこみ担当 on 8 Sept,2023
Thank you very much for using our hotel hotel.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast! The complimentary public bath was a surprise for me. Will come back here again.
Stayed 1 night in Aug 2023
Response from レクー沖縄北谷スパ&リゾート くちこみ担当 on 8 Sept,2023
Thank you very much for staying at our hotel.I am very pleased that you have liked us.I am happy if you can use the hotel again.

8/10 Good

jenny

Liked: Cleanliness, staff & service
Overall we had a good exp during our stay at Lequ, although the typhoon affected our trip. It would be great if the buffet breakfast can offer more choices of eggs, such as boiled eggs and omelette.
Response from レクー沖縄北谷スパ&リゾート くちこみ担当 on 18 Aug,2023
Thank you very much for staying at Lequ- Okinawa Chatan Spa & Resort.Thank you for visiting us during the typhoon. We are honored to receive your compliments.Thank you for your comments about our breakfast. We will take it into consideration in the future.We will continue to make every effort to satisfy our many guests, and we hope that you will stay at the Lequ- Okinawa Chatan Spa Resort again when you visit Chatan Town.

8/10 Good

Alexander Andrew Martin, Suginami-Ku

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A solid reasonable value hotel that is good for families to stay in. We parked easily right next to the property. Check in was fast, friendly and efficient. The room was a good size, modern, clean and quite well equipped, the property is in good condition. The cafe and pool area is nice. The location is great, smack bang in the American Village with tons of shops, restaurants and bars on your door step. There is a convenience store on the ground floor. The staff were really good, they ensured we were comfortable and any requests we had were dealt with instantly. The only let down was breakfast. There was good variety but not high quality, it was really average.
Response from レクー沖縄北谷スパ&リゾート くちこみ担当 on 18 Aug,2023
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.

10/10 Excellent

Siu Fong Pamela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is convenient. Only minutes walk to Sunset beach. There are many varieties of restaurants in surrounding. Public’s bath is clean and spacious which is nicer than expected. Infinity pool view is stunning, Overall, resort is highly recommended
Stayed 2 nights in Jul 2023
Response from レクー沖縄北谷スパ&リゾート くちこみ担当 on 7 Aug,2023
Thank you very much for choosing Lequ Okinawa Chatan Spa & Resort.We would also like to thank you for taking time out of your precious time to write a review of our hotel.We are very pleased to hear your compliments about our location and infinity pool.All of our staff will continue to make every effort to satisfy our guests, and we hope that you will visit us again when you come to Chatan-cho, Okinawa.

8/10 Good

Samaya

Stayed 5 nights in Jul 2023

8/10 Good

Yukimi

Travelled with family
Liked: Cleanliness, property conditions & facilities
When my teen called front desk to ask things to do around the hotel, stuff was not nice. He also couldn’t hear what the stuff was saying. Room is small for the price.
Stayed 2 nights in Jul 2023
Response from レクー沖縄北谷スパ&リゾート くちこみ担当 on 27 Jul,2023
Thank you very much for staying at LEQU Chatan Spa & Resort.We would also like to thank you for taking time out of your precious time to write a review of our hotel.We apologize for any discomfort you may have experienced during your stay with us.We will make every effort to improve our services so that this will not happen again in the future.Again, thank you very much for your valuable words.We hope you will stop by LEQU Okinawa Chatan Spa & Resort again when you visit Okinawa Prefecture.

8/10 Good

Nailani, APO

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Really unfortunate the expensive room price does not come with the roof top pool use. Really disappointing and not a good value for customers at all. If I had known I would have chosen the double tree.
Stayed 2 nights in Jul 2023
Response from レクー沖縄北谷スパ&リゾート くちこみ担当 on 5 Jul,2023
このたびはレクー北谷スパ&リゾートへご宿泊いただきまして誠にありがとうございます。また、お客様の貴重なお時間を当ホテルの口コミ投稿に費やしていただきまして重ねてお礼申し上げます。当ホテルでは、プールご利用時料金が発生いたします。オープン当初からご案内しておりまして、お客様皆さまにご理解をいただいている所存でございます。大変恐縮ではございますが、ご理解いただきますようお願い申し上げます。ご意見ありがとうございます。

10/10 Excellent

Darryl

Stayed 1 night in Jun 2023

6/10 Okay

Brian

Travelled with family
Liked: Cleanliness, staff & service
location was nice with lost of dining and shopping. Room was nice and clean with the shower room being a highlight. Staff was accommodating and polite. As far as shortcomings, there are no drawers and the shelf in closet is fairly high so clothes storage was an issue. A chair for the balcony would also be welcome. My biggest complaint is the pool. Nothing in the booking states that it is pay to use for guests which was a first for me in all my travels. The jacuzzi wasn't hot so if you like cold bubbles for $20 go for it. The pool is also fairly small so if it's being used, prepare to be crowded. Skip the pole and hit a beach or something.
Stayed 7 nights in May 2023
Response from レクー沖縄北谷スパ&リゾート くちこみ担当 on 9 Jun,2023
この度はご宿泊頂き誠にありがとうございます。また、多くのホテルの中からお選び頂き、心より感謝いたします。ただ、ご指摘をいただきましたことはご不便をお掛けしましたことにお詫び申し上げます。より良いご滞在の提供ができるようにいただきましたご意見を元に改善に尽力して参ります。次回のお帰りをお待ちするとともに、貴重なご意見をいただきましたことに御礼申し上げます。

10/10 Excellent

VINCENT

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The young lady at checkin Ai from Uruma was very nice and professional. This is my favorite hotel in American Village.
Stayed 2 nights in May 2023
Response from レクー沖縄北谷スパ&リゾート くちこみ担当 on 9 Jun,2023
先日はご宿泊頂きありがとうございました。次回も是非当ホテルをご利用頂きますよう、従業員一同、心よりお待ち申し上げます。

10/10 Excellent

Jorapel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel clean and beautiful of all
Stayed 2 nights in May 2023
Response from レクー沖縄北谷スパ&リゾート くちこみ担当 on 3 Jun,2023
Thank you very much for staying at Lequ- Okinawa Chatan Spa & Resort.We would also like to thank you for taking the time to write a review of our hotel.We are very pleased to hear that you found our hotel to be a wonderful place to stay. It has only been 3 years since we opened, and we will continue to provide our guests with satisfactory service and maintain the cleanliness of our hotel.We look forward to your continued patronage of our hotel.Lequ-Okinawa Chatan Spa & ResortKai

10/10 Excellent

Erica

Stayed 4 nights in May 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Ngar Yan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room facilitate looks brand new
Stayed 2 nights in Apr 2023
Response from レクー沖縄北谷スパ&リゾート くちこみ担当 on 12 Apr,2023
この度は、数あるホテルの中より当ホテルにご宿泊頂き有難うございます。「快適な空間」とお褒めのお言葉をいただきありがとうございます。これからもたくさんのお客様に満足していただけるホテルを目指して精進して参りますので、また北谷町へお越しの際はレクー沖縄北谷スパ&リゾートへご宿泊いただけますと幸いでございます。

8/10 Good

Kimona

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was traveling with my kids and we stayed in the Premier building, it had a boutique hotel kind of feel since it was in a smaller building. Since we were Premier Guests we got breakfast tickets to both the Main Building Buffet and the Franky Tavern on the first floor of the Premier Building. The room was cozy it felt more like a bedroom than a hotel room which was great! It had a washer/dryer in the room which was convenient. We ordered the Taco Rice one night for room service and it was delicious. Overall even though we didn’t have an ocean view, it was an enjoyable stay!
Stayed 2 nights in Mar 2023

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent! Wonderful staff. I'd stay there again.
Stayed 7 nights in Jan 2023

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023

10/10 Excellent

Ryuichi, koutou-ku

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This time we stayed in the Premier Room with a family of 5. The size of the room was decent, but the private hot spring tub was in the room and I was able to spend an elegant time.
Stayed 1 night in Jan 2023

10/10 Excellent

Matthew Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was courteous. Area was great.

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean with Built in Washing and Drying machince inside the room!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 15 nights in Sep 2022

10/10 Excellent

Pepito

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great place.
Stayed 13 nights in Sep 2022
Response from レクー沖縄北谷スパ&リゾート くちこみ担当 on 8 Sept,2023
Thank you for choosing LEQU Okinawa Chatan Spa & Resort.We would also like to thank you for taking the time to write a review of our hotel.We will continue to make every effort to satisfy our many guests, and we hope you will visit LEQU Okinawa Chatan Spa & Resort again when you come to Chatan Town.

6/10 Okay

Christopher

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice rooftop pool with excellent view! The smoking room makes the hallway on 5th floor smell bad and hard to breath.
Stayed 2 nights in Sep 2022
Response from レクー沖縄北谷スパ&リゾート くちこみ担当 on 8 Sept,2023
Thank you very much for choosing LEQU Okinawa Chatan Spa & Resort.We would also like to thank you again for taking time out of your precious time to write this review.We are very honored to receive your compliments about our infinity pool.All of us at LEQU Okinawa Chatan Spa & Resort will continue to make every effort to satisfy our guests, and we hope you will visit us again when you come to Chatan Town.

10/10 Excellent

Brian, Anchorage

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great location, & great experience. Thank you!
Stayed 4 nights in Sep 2022
Response from レクー沖縄北谷スパ&リゾート くちこみ担当 on 8 Sept,2023
Thank you very much for staying at LEQU Okinawa Chatan Spa & Resort.We would also like to thank you for taking the time to write a review of our hotel.We are very honored to receive your compliments on our staff and location.We will continue to make every effort to satisfy our many guests, and we hope that you will stay at LEQU Okinawa Chatan Spa Resort when you visit Chatan Town again.

6/10 Okay

Caleb

Stayed 2 nights in Aug 2022

10/10 Excellent

James

Stayed 1 night in Aug 2022

10/10 Excellent

Leonel

Stayed 1 night in Jul 2022

8/10 Good

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I liked that the staff was really nice and welcoming. Also that the hotel was clean. I didn’t like that we had to pay to swim in the pool on the top floor.
Stayed 1 night in Jun 2022

10/10 Excellent

Taylor

Stayed 3 nights in Jun 2022

10/10 Excellent

Enrique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
538
Most excellent service worldwide!
Stayed 15 nights in Mar 2022

10/10 Excellent

Laporsha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2022

10/10 Excellent

Daniel

Stayed 2 nights in Nov 2021