Public bath

Reviews of Candeo Hotels Osaka Kishibe

3 out of 5
Candeo Hotels Osaka Kishibe
5-45 Shinmachi, Kishibe, Suita, Osaka

Reviews

9.2

Wonderful

Rating 10 - Excellent. 195 out of 281 reviews" "
Rating 8 - Good. 64 out of 281 reviews" "
Rating 6 - Okay. 14 out of 281 reviews" "
Rating 4 - Poor. 5 out of 281 reviews" "
Rating 2 - Terrible. 3 out of 281 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Stayed 4 nights in Mar 2024
Response from カンデオホテル大阪岸辺 スタッフ一同 on 24 Apr,2024
この度はカンデオホテル大阪岸辺にご宿泊頂き誠にありがとうございます。また、貴重なご感想をお寄せいただき重ねて感謝申し上げます。今回、快適にご滞在いただけたご様子で何よりでございます。これからもお客様にお寛ぎいただけるホテルを目指して精進して参ります。Samantha 様のまたのお越しを心よりお待ち申し上げております。

8/10 Good

Mamiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel with excellent services and lots of convenience. Perfectly located with easy access to JR line and the rest of Osaka. The hotel building holds a supermarket, a drug store, Seria (a dollar store), 7-11, restaurants and more. The ground floor in front of a supermarket is an eye brows and eye lashes salon that take walk-ins given availability. In and around the building are many clinics and hospital which are nice to be near by in case you fall ill. Small shortcomings of this hotel are 1) The weather was excellent during our stay but I believe cold but nice sunny weather heats up the dining area with all tall windows . Our stay included free breakfast but we never ate there because it was too hot there everytime we tried. And 2) Staff are excellent but be aware of some Asian tourists that may take away from your total Japanese bath experience. The public bath on the top floor is wonderful but there are some easy and common rules to follow, like you take off your slippers/shoes at entrance and put them in the locker with your other belongings. The locker area is considered a part of bathing area - people should be allowed to stay clean barefooted. I saw several times some ladies finished bathing but put on their slippers right in that area, not at entrance/exit. I knew they were not Japanese because Japanese women would not do such a thing at the public bath. Signage was there but it was very subtle. I think the hotel can post more effectively.
Stayed 14 nights in Dec 2023
Response from Candeo Hotels Osaka Kishibe staff on 1 Jan,2024
Thank you very much for using Candeo Hotels Osaka Kishibe. We would also like to thank you for taking your valuable time to provide us with your feedback.All of our staff members are very happy to hear that you were generally satisfied with your stay.We would also like to thank you for your valuable feedback regarding the common route posting. We will discuss the opinions we received this time with the relevant departments and strive to create a space and content that will satisfy everyone.Once again, thank you for taking the time out of your busy schedule to provide us with your valuable opinions and impressions.We hope that you will consider using us again if you have the opportunity.All of our staff are looking forward to your next visit.

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023
Response from スタッフ一同 on 28 Oct,2023
この度はカンデオホテルズ大阪岸辺をご利用くださいまして、誠にありがとうございます。今後ともサービスの向上に努めて参りますので、またご来館いただけましたら幸いでございます。

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Adjacent to the train station
Stayed 6 nights in Oct 2023
Response from Candeo Hotels Osaka Kishibe on 19 Oct,2023
Thank you for staying at Candeo Hotels Osaka Kishibe the other day.We are all very happy and overjoyed to receive such positive feedback regarding our hotel.We will continue to strive to improve our services with the aim of creating facilities that will satisfy our customers.All of our staff will continue to work hard to provide excitement and satisfaction to as many customers as possible.We look forward to serving you again.

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 3 nights in Oct 2023
Response from Candeo Hotels Osaka Kishibe on 10 Oct,2023
Thank you very much for staying at Candeo Hotels Osaka Kishibe. We would also like to thank you for taking the time out of your busy schedule to share your feedback about your stay. We are very happy to hear that you were satisfied with both the restaurant and the accommodation during your stay. We will continue to strive to create a hotel that will please our customers. We look forward to your next visit.

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are grocery market and restaurants nearby. It’s near the train and bus stations. The room is small then.
Stayed 1 night in Sep 2023
Response from Candeo Hotels Osaka Kishibe on 25 Sept,2023
Thank you very much for having stayed at CANDEO HOTELS OsakaKishibe.I’d like to use your comment as a reference.We look forward to your next visit.

8/10 Good

Jada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Getting to the properrty is difficult because of the road system and there was no guidance told before so it was very stressful. I did not know where to park
Stayed 2 nights in Aug 2023
Response from Candeo Hotels Osaka Kishibe on 26 Aug,2023
Thank you for staying at Candeo Hotels Osaka Kishibe.Thank you again for your feedback regarding your stay.However, we sincerely apologize for the inconvenience caused due to the difficulty in finding the parking lot.We will share your feedback with our staff and use it as a reference for making a better hotel.We apologize for the inconvenience, but we hope that you will continue to use Candeo Hotels Osaka Kishibe in the future.

10/10 Excellent

essence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed our stay here. The rooms and bathroom are decently small, but overall were able to make it work. The hotel is connected to a 7-11 and grocery store, so that is very convenient to have if you want to get food or drinks anytime. The staff were very helpful throughout our stay. I didn’t get to try the sky spa that is there, but my boyfriend did and he loved it. He went there twice a day, everyday. Also nice that it is close to the station. It is only a 10 mins train ride to Osaka station city which was always so nice. I would definitely recommend. One problem I would say, is that it would be nice if the dust was cleaned off the vents.
Response from Candeo Hotels Osaka Kishibe on 2 Aug,2023
Thank you for staying at Candeo Hotels Osaka Kishibe.Also, I would like to thank you for taking time out of your busy schedule to provide us with your feedback.we apologize for the dust around the vents.We are willing to share the problems and make improvements so that you can be more satisfied.It was our pleasure having you here and we hope to hear from you in the future.Best Regards,

10/10 Excellent

Henry YingYin, Azusa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and professional. Rooms are as advertised and clean. Our room has two twin beds and a long sofa, and it works for my family of 3. The supermarket downstairs is very convenient. The hotel is right next to a train station (Kishibe). The train ride to Osaka is 190 yen, (about $1.5 USD), and we also ride the train to visit Kyoto.
Stayed 6 nights in Jul 2023
Response from Candeo Hotels Osaka Kishibe on 2 Aug,2023
Thank you for staying at Candeo Hotels Osaka Kishibe.Also, I would like to thank you for taking time out of your busy schedule to provide us with your feedback.It was our pleasure having you here and we hope tohear from you in the future.Best Regards,

10/10 Excellent

Lance

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 3 nights in Jul 2023
Response from Candeo Hotels Osaka Kishibe on 11 Jul,2023
Thank you very much for staying at Candeo Hotels Osaka Kishibe.We are very happy to hear that you were satisfied with your stay.We will not rest on our laurels and will continue to devote ourselves to improving our services so that we can become a hotel that is loved by our customers.If you have another chance, we would appreciate it if you could consider using it.

10/10 Excellent

Kentaro

Liked: Cleanliness, staff & service
サウナ水風呂付き大浴場は新しく綺麗で、最上階にあるので夜景を楽しみながら身体を冷ましたりできます。 同じ建物内にセブンイレブンや薬局も入っており、駅近ですし本当に便利です。 宿泊料金もリーズナブルで是非もう一度泊まりたいホテルです!!
Stayed 1 night in Jun 2023
Response from カンデオホテルズ 大阪岸辺 on 19 Jun,2023
この度はカンデオホテルズ 大阪岸辺にご宿泊いただきまして、誠にありがとうございます。また、貴重なお時間を割いて感想をお寄せいただきましたこと、重ねて御礼申し上げます。ご滞在中は、ご満足いただけた様子が伺え私どもも大変嬉しく存じます。「是非もう一度泊まりたいホテル」との嬉しいお言葉も頂戴することができ、身に余る光栄でございます。これからもお客様皆様にご満足いただけるホテルを目指し精進して参りますので、何卒変わらぬご愛顧賜りますようお願い申し上げます。またのご来館をスタッフ一同心よりお待ち申し上げております。

10/10 Excellent

David

Liked: Cleanliness, staff & service
From the hotel it is less than 2 minute’s walk on the adjoining concourse to Kishibe station which is 2 stops to Shin-Osaka station. Kishibe is a peaceful, clean suburb. The Candeo is a modern hotel thatoccupies the upper levels of a mid-rise building. There is a supermarket on the ground floor. On the concourse level there is a 7-Eleven (for foreign card ATM and convenience items) and some restaurants options. The room is quiet, well appointed and comfortable. On the rooftop level is the Reception, dining area, laundry, and Sento bath. The windowed walkway from the Reception to the Sento has a great view of Osaka. I stayed for six nights. I found it easy to use all the hotel facilities and to communicate with staff. I thoroughly enjoyed my experience and felt welcomed. I would happily recommend this hotel to anyone visiting Osaka.
Stayed 6 nights in May 2023
Response from CANDEO HOTELS OSAKA KISHIBE on 18 May,2023
Thank you for choosing Candeo Hotels Osaka Kishibe.I'm honored to receive so many compliments.We're glad you enjoyed your stay with us.We hope you will come again.Kind regard,

10/10 Excellent

Rungkamol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel in good location with easy access to rail transport
Stayed 3 nights in Apr 2023
Response from Front staff on 24 Apr,2023
Thank you for using Candeo Hotels Osaka Kishibe. We would also like to thank you for your feedback regarding your stay during your busy schedule. We are very happy to hear that you had a comfortable stay. We will continue to devote ourselves to making our customers happy.

4/10 Poor

Lauren

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
This should be a 5 star review as the hotel is nice. But when I lost my credit card the hotel wouldn't let me use a phone to call my bank to cancel it (even though its free to call them). They told me to Google pay phones in the area or try at the train station. My credit card was missing.. and they told me to google where to go.
Stayed 5 nights in Mar 2023
Response from Front staff on 7 Apr,2023
Thank you for choosing Candeo Hotels Osaka Kishibe.We deeply apologize for the inconvenience caused during your stay, and the inadequate explanation on the reservation site that was difficult to understand.All staff will take your valuable opinions seriously and we will make thorough improvements so that we can make proposals that satisfy our customers.We will continue to aim for a better hotel that will satisfy you.Thank you for taking time out of your busy schedule to provide us with your feedback.We are looking forward to seeing you again.

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from カンデオホテルズ大阪岸辺 スタッフ一同 on 9 Nov,2023
この度はカンデオホテルズ大阪岸辺にご宿泊いただき誠にありがとうございます。また、ご多忙の中滞在のご感想をお寄せいただきましたこと重ねて御礼申し上げます。ご滞在に関しまして、ご満足いただけた様子が伺え、私どもも嬉しく思います。今後もお客様皆様にご満足頂けるホテル作りに努めてまいります。お客様のまたのお越しを心よりお待ち申し上げております。

10/10 Excellent

Jeff, Franklin

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The baths on the top floor were open all night, which was nice
Response from 阿部 on 10 Mar,2023
Thank you for using Candeo Hotels Osaka Kishibe.We are very happy to hear that you were satisfied with our hotel's popular Sky Spa.We look forward to seeing you again.Front Abe

8/10 Good

Akiko

Stayed 1 night in Aug 2022
Response from カンデオホテルズ大阪岸辺 on 28 Aug,2022
この度はカンデオホテルズ 大阪岸辺をご利用くださいまして、誠にありがとうございます。今後ともお客様にご満足していただけるよう、スタッフ一同精進して参りますので、ご愛顧賜りますようお願い申し上げます。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from フロント 小金井 on 14 Jan,2021
この度はカンデオホテルズ 大阪岸辺をご利用いただき誠にありがとうございます 貴重なお時間をお使いいただき高評価の口コミをしていただきスタッフ一同大変嬉しく思っております お客様のまたのご利用を心よりお待ち申し上げております

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
Brand new hotel. Everything is clean, brand new and shiny. Sky spa/onsen was great! Stayed here during a business trip. Actually cancelled a different hotel to stay here again instead.
Stayed 6 nights in Feb 2020
Response from Front Desk Mio on 3 Mar,2020
Thank you very much for choosing CANDEO HOTELS Osaka Kishibe. And we also appreciate your review. It was such a pleasure to meet you and we are honored to hear that you enjoyed the stay. We all hope to see you again soon. Thank you. Sincerely,

10/10 Excellent

Marissa

Stayed 7 nights in Feb 2020
Response from カンデオホテルズ大阪岸辺 スタッフ一同 on 9 Nov,2023
この度はカンデオホテルズ大阪岸辺にご宿泊いただき誠にありがとうございます。また、ご多忙の中滞在のご感想をお寄せいただきましたこと重ねて御礼申し上げます。ご滞在に関しまして、ご満足いただけた様子が伺え、私どもも嬉しく思います。今後もお客様皆様にご満足頂けるホテル作りに努めてまいります。お客様のまたのお越しを心よりお待ち申し上げております。

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warmth and Hospitality Like Family!
Whenever I am visiting my son in Ibaraki-shi, Osaka, I choose this Candeo Hotels Osaka Kishibe property. This is my third visit and each time I've stayed here I am always impressed with this particular property's warm front desk staff and their attentive housekeeping crew! They always personalize our stay, making my son and I feel like we are returning family members; we especially enjoy chatting with the front desk. Osaka's seasonal colors and weather have inevitably changed with each visit -- Spring, Fall, and now Winter -- but the Candeo Kishibe staff are warm and friendly all year round!! We appreciate their gracious hospitality!
Stayed 2 nights in Feb 2020
Response from Front desk: Cao on 11 Feb,2020
Dear Sir Thank you for staying with Candeo Hotels Osaka Kishibe and for your kind review. We are happy that you had a pleasant experience on your stay with us. Besides, we appreciate your valuable feedback on our hotel as well as our staffs and services. It is always a pleasure to have you as our guest and our staffs are truly looking forward to welcoming you on your next stay. Thank you very much. With kindest regards,

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa is amazing! I love how it has cold bath and also an outdoor option.
Stayed 3 nights in Jan 2020
Response from Front Desk: JEN on 1 Feb,2020
Thank you for choosing CANDEO HOTELS OSAKA KISHIBE. We are glad that you like the spa. We look forward to see you again soon. Best regards.

10/10 Excellent

Yuya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Make relaxation like resort
Stayed 1 night in Jan 2020
Response from Front Desk Mio Kawashima on 26 Jan,2020
Thank you very much for using Candeo Hotels Osaka Kishibe. We also appreciate your review. We are very glad that you enjoyed the stay. We hope to see you again soon. Thank you. Best wishes

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only wish there was coffee/tea in room, but this is very minor. There is a 7-11 a few floors down, and another a block away
Stayed 1 night in Dec 2019
Response from Michi on 9 Dec,2019
Thank you for staying at the Candeo Hotels Osaka Kishibe. Sorry if you didn't know that we provided some teas on the floor with reception. We are considering to provide some coffee. Hope we can see you soon!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a very nice place, and very new. Its a bit away from central Osaka, which i prefer. I like to stay a bit away from the action. I was surprised how good their english abilith was for this reason. Only thing i might add i coffee/tea in the room.
Stayed 2 nights in Nov 2019
Response from Front Desk Mio on 2 Dec,2019
Thank you very much for choosing Candeo Hotels Osaka Kishibe. And we also appreciate your comments. We are very glad to hear that you enjoyed the stay. We all hope to see you again. Thank you very much.

10/10 Excellent

Homer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from フロント ニン on 4 Nov,2019
この度はカンデオホテルズ大阪岸辺をご利用頂き、誠にありがとうございます。 また、貴重なお時間を使ってご投稿頂いたこと重ねてお礼申し上げます。 次回はお客様により満足して頂けるよう精進して参ります。 またのご来館をスタッフ一同心よりお待ちしております。

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with grocery store on 1sr floor
Stayed 6 nights in Jul 2019
Response from Front Desk Kawashima on 21 Jul,2019
Thank you for choosing Candeo Hotels Osaka Kishibe. We all hope see you soon. Thank you so much.

10/10 Excellent

Jawaid Iqbal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jun 2019
Response from Front Sugiyama on 26 Jun,2019
Thank you very much for staying at Candeo Hotels Osaka Kishibe. We would like to thank you again for posting the reviews while we are busy. I am very pleased that the customer was highly rated. In addition, we will strive to be even more satisfied without giving up on this rating, so please use our hotel if you have the opportunity.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sky spa is wonderful
Stayed 2 nights in Jun 2019
Response from nakamura on 9 Jun,2019
Thank you for your favorable feedback. It really warms our hearts!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful. Most comfortable beds ever. Exceptionally sweet, friendly, helpful staff—no matter what we threw at them. Best of all was the sky spa. What a fantastic experience all the way around.
Stayed 1 night in May 2019
Response from Front Sugiyama on 27 May,2019
Thank you for good comments to us. We are very happy for your message. I am glad that you felt comfortable to stay in our hotel. If you will come to Osaka, please stay with us again. I'm looking forward to your next stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from カンデオホテルズ大阪岸辺 フロント on 22 May,2019
この度はカンデオホテルズ大阪岸辺をご利用頂き誠にありがとうございます。 お客様には口コミにて高評価を頂けたこと大変嬉しく存じます。 お客様のまたのご来館を心よりお待ちしております。

2/10 Terrible

Verified traveller

Stayed 1 night in May 2019
Response from カンデオホテルズ大阪岸辺 フロント on 22 May,2019
この度はカンデオホテルズ大阪岸辺をご利用頂き誠にありがとうございます。 お客様に当館のご宿泊をご満足頂けなかったこと大変申し訳ございません。 お客様にご満足頂けるよう努力して参りますのでもし機会がございましたらまたお越し頂ければ幸いです。

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this facility is at an excellent location, the staff was welcoming and my stay was great!
Stayed 5 nights in Apr 2019
Response from Front Desk:Sugiyama on 13 Apr,2019
Thank you for choosing this hotel from many hotels. Did it become the pleasant trip? We ware glad that you ware satisfied. I hope I'll be able to meet you again.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was all inclusive and no extra nor hidden fees. Check out was simple and quick!
Stayed 13 nights in Mar 2019
Response from front nakamura on 8 Apr,2019
Dear guest Thank you for your comment. We are glad that you have a good time.We are looking forward to seeing you again. Have a nice trip!

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel we’ve ever been!
Stayed 4 nights in Mar 2019
Response from Front desk Kawashima on 4 May,2019
Thank you for choosing CANDEO HOTELS OSAKA KISHIBE. That was such a pleasure to meet you. We are so glad that you enjoy the stay here. We all wish you the best and hope see you again. Thank you.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The “Sky Spa” was amazing! The breakfast was very well balanced with a wide variety of choices. The location is very convenient. Practically attached to the train station.
Stayed 6 nights in Feb 2019
Response from Nakamura on 28 Feb,2019
Thank you for your reservation. It was a good trip for you. It will be the season for cherry blossoms to be visible soon. I hope you'll come to Osaka again someday. Front desk:Nakamura

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019
Response from フロント:杉山 on 29 Apr,2019
この度はカンデオホテルズ 大阪岸辺をご利用頂きありがとうございます。 お客様に最大限満足頂けるよう心掛けて参りますのでまたこちらにお越しの際は、是非当ホテルをご利用くださいませ。 お客様のまたのご来館、心よりお待ちしております。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with a nice atmosphere.
Stayed 2 nights in Feb 2019
Response from Front desk:Sugiyama on 30 Mar,2019
Thank you for choosing this hotel from many hotels. Did it become the pleasant trip? We ware glad that you ware satisfied. I hope I'll be able to meet you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand new facility but very bad insulation. Noise and cold air coming in from the window. Very nice onsen
Stayed 1 night in Dec 2018
Response from フロントデスク 富永 on 14 Dec,2018
It seems that you have been satisfied with the outdoor bath of our hotel, and we are very happy. Moreover, we are sorry for our consideration of wind and noise from outside. We will do our best to answer your request in the future, thank you humbly. Thank you very much for your precious opinion this time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fairly new, so new that google didnt recognize it. We were first guided to the one in Nambe, then trecked back to Kishbe. Its either incredible or weird, cup is half empty or half full, theres a grocery store, medical clinic, rehab facility, and convenince store in the same bulding. It was like a one stop shop. The JR line was attached to it too, bonus! Osaka its tight and full of little streets but once you navigate through it and look up to see the hotel name in the sky, thats all you need. It was a great transient hotel for us. Clean. Convenient. Cute.
Stayed 3 nights in Nov 2018
Response from Haruka Tominaga on 5 Dec,2018
Thank you for selecting us out of the many possible places here.We are very pleased that you praise me like that We look forward to your next visit!

10/10 Excellent

A, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, brand new as of autumn 2018. Quite luxurious! Very welcoming staff, lovely spa with 2 pools and a sauna, and nice hotel room. Only thing missing was some teabags/coffee for the room (cups and kettle provided, but nothing to drink!) Very near Kishibe station, only 3 local train stops from Osaka. Overall, highly recommended!
Stayed 1 night in Nov 2018
Response from ryoto nakamura on 27 Nov,2018
Thank you for choosing 2 from many hotels this time Thank you for your precious opinion. Please wake me again.

8/10 Good

Konatsu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックインが深夜となってしまいましたが、事前に連絡していたこともあり丁寧に接していただきました。
Stayed 1 night in Apr 2024
Response from カンデオホテル大阪岸辺 スタッフ一同 on 24 Apr,2024
過日はカンデオホテル大阪岸辺にご宿泊頂き誠にありがとうございます。また、貴重なお時間を割いてのご投稿に重ねて感謝申し上げます。接客面に関しお褒めのお言葉を頂戴し有難く存じます。これからもお客様にお寛ぎいただけるホテルを目指して精進して参ります。またのお越しを心よりお待ち申し上げております。

10/10 Excellent

ゆうさく

Stayed 1 night in Feb 2024
Response from カンデオホテルズ大阪岸辺 スタッフ一同 on 25 Mar,2024
この度はカンデオホテルズ大阪岸辺へご宿泊いただきまして誠にありがとうございます。また、ご多忙の中、ご意見を頂戴し重ねて御礼申し上げます。今回のご宿泊において、ご満足いただけたご様子が伺え、私共も大変嬉しく存じます。次回ご利用いただける際には、更に快適にお過ごしいただけるよう、スタッフ一同益々精進して参ります。改めまして、数あるホテルから私どものホテルをお選びいただきまして誠にありがとうございます。またのご利用をスタッフ一同心よりお待ち申し上げております。

8/10 Good

TAKESHI

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
3人で泊まれる部屋が欲しい
Stayed 2 nights in Jan 2024
Response from カンデオホテルズ大阪岸辺 スタッフ一同 on 31 Jan,2024
この度はカンデオホテルズ大阪岸辺にご宿泊頂き誠にありがとうございました。ご期待いただきましたにも関わらずトリプルタイプのお部屋がなくて、残念なお気持ちにさせてしまい申し訳ございません。これからも、お客様の目線に立った心地のよいサービス・設備でお迎えできますよう日々精進してまいりますので、末永いご愛顧を賜りますと幸いです。今回頂いたご意見をもとに、客様皆様にご満足頂けるホテル作りに努めてまいります。また機会がありましたらご検討していただけると幸いです。

10/10 Excellent

YUKO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from カンデオホテルズ大阪岸辺 スタッフ一同 on 20 Jan,2024
この度は当ホテルをご利用いただき誠にありがとうございます。また、その際のご感想をお寄せいただき重ねてお礼申しあげます。快適にご滞在いただけた様子を拝察し大変嬉しく感じております。これからも親切で丁寧な対応を心がけてまいります。これからもより良いサービスをご提供できますよう一同精進して参ります。皆様のまたのお帰りを心よりお待ち申し上げます。

10/10 Excellent

MAKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from カンデオホテルズ大阪岸辺 スタッフ一同 on 11 Jan,2024
この度はカンデオホテルズ大阪岸辺にご宿泊いただきまして誠にありがとうございます。お忙しい中ご感想をお寄せいただき重ねて御礼申し上げます。ご滞在の際は、当ホテルをご堪能頂けましたご様子がお伺い出来、大変嬉しく存じます。またのご宿泊、スタッフ一同心よりお待ち申し上げております。

10/10 Excellent

Takae

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
清潔感があって良かったです! 露天風呂も綺麗でした。 部屋の冷蔵庫に冷凍機能があれは良かったです!
Stayed 1 night in Dec 2023
Response from カンデオホテルズ大阪岸辺 スタッフ一同 on 23 Dec,2023
この度はカンデオホテルズ大阪岸辺にご宿泊いただきまして誠にありがとうございます。またご多忙の中、宿泊に関しましてご感想をお寄せいただきましたこと御礼申し上げます。快適に過ごせたとのこと、私どもも大変嬉しく思います。冷蔵庫のご意見につきましても、ご意見賜りましたこと感謝申し上げます。今後の検討課題の一つとして、真摯に受け止めてまいります。今後も多くの方に選ばれるホテルになるよう取り組んでまいります。お客様の又のご来館を心よりお待ち申し上げます。

10/10 Excellent

xin yi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
從岸邊站有連接空橋直接到飯店,非常方便且安全,房間較小但很乾淨,有三溫暖,有機會會再回住。
Stayed 1 night in Nov 2023
Response from カンデオホテルズ大阪岸辺 スタッフ一同 on 9 Nov,2023
この度はカンデオホテルズ大阪岸辺へご宿泊いただきまして誠にありがとうございます。また、ご多忙にもかかわりませず、ご意見を頂戴し重ねて御礼申し上げます。今回のご宿泊につきまして、ご満足いただけたご様子で、私共も大変嬉しく思います。次回ご利用いただける際には、更に快適にお過ごしいただけるよう、スタッフ一同益々精進して参ります。改めまして、数あるホテルから私どものホテルをお選びいただきまして誠にありがとうございます。またのご利用をスタッフ一同心よりお待ち申し上げております。

10/10 Excellent

??

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大浴場が気持ちよかったです
Stayed 1 night in Nov 2023
Response from カンデオホテルズ大阪岸辺 スタッフ一同 on 9 Nov,2023
この度はカンデオホテルズ大阪岸辺にご宿泊いただき、誠にありがとうございました。大浴場にご満足いただけてなによりでございました。今後ともお客様により満足して頂けるような施設づくりを目指して、サービス向上に努めて参ります。今後も多くの方に選ばれるホテルになるよう取り組んでまいります。お客様の又のご来館を心よりお待ち申し上げます。

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from カンデオホテルズ大阪岸辺 スタッフ一同 on 9 Nov,2023
この度はカンデオホテルズ大阪岸辺にご宿泊いただき誠にありがとうございます。また、ご多忙の中滞在のご感想をお寄せいただきましたこと重ねて御礼申し上げます。ご滞在に関しまして、ご満足いただけた様子が伺え、私どもも嬉しく思います。今後もお客様皆様にご満足頂けるホテル作りに努めてまいります。お客様のまたのお越しを心よりお待ち申し上げております。