8/10 Good
Man Cho Leung
Travelled with family
5 Dec,2022
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great onsen stay, overall satisfied
Goods things:
1) Magnificent onsens. Very large and comfortable. I managed to try both 4/F European style and 6/F Asian style; both worth the visit.
All the pictures of the onsen you see online - they are reflection of the truth, if reality wasn't even better. They operate overnight (only close for ~2hrs 8-10am.)
2) Most staff were nice. Very limited command of English, yet they would translate with cellphone right away to communicate with you; so overall didn't have too much issues.
Would like to especially acknowledge Ms Tonokai - we had a little problem in the room during the stay (minor stuff), she immediately accompanied me to my room to investigate. This was talking about midnight.
3) Near to subway station; as long as you choose the right exit, elevators etc available on the way so no a problem even if large suitcases.
4) Within 10mins walk to JR and Nankai.
5) Restaurants available till late. Not especially tasty but price was fair.
6) Generous, reception offered to let us use the onsens before check-in time and after check-out.
7) Donki, Daiso, convenient store within a few mins walk.
Some room for improvement:
1) The logistic was a bit clunky for hotel customers as the rules were designed for onsen day visitors - having to take off shoes is annoying; should have a path from hotel building to outside without crossing onsen area. Also the pass to leave hotel is unnecessary, could have just used the key card.
2) Would be nice to provide bottle water
Man Cho Leung
Stayed 3 nights in Nov 2022