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Reviews of The Heart of Pai Resort

3 out of 5
The Heart of Pai Resort
480 Moo 8, Rangsiyanon Road, Wiang Tai, Pai, Mae Hong Son

Reviews

8.4

Very good

Rating 10 - Excellent. 43 out of 103 reviews" "
Rating 8 - Good. 45 out of 103 reviews" "
Rating 6 - Okay. 8 out of 103 reviews" "
Rating 4 - Poor. 4 out of 103 reviews" "
Rating 2 - Terrible. 3 out of 103 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
The Heart of Pai is in a great location. You can park right in front of your room. The room itself was pretty clean, spacious, with a little deck in front. The resort itself doesn't offer many amenities, but everything you need is nearby anyway. The price of the room is very reasonable. The bar across the street has live music, so expect some noise at night. If you prioritize private space in a good location, "The Heart of Pai Resort" is a great choice.
Stayed 3 nights in Mar 2024

10/10 Excellent

Bobby, Fort Lauderdale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Anna

Stayed 3 nights in Feb 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property, and the staff are amazing. My only ‘heads-up’ is that you should be aware that there’s a local nightclub across the street, which plays loud music, but this is usually only for a few hours each night (e.g. around 10:00 -11:20 p.m.). For me, the positive aspects of this property far outweighed the few hours of loud music.
Stayed 5 nights in Jan 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value Stay in Pai
Walkable to the centre. Good sized rooms and en suite. Friendly helpful staff
Stayed 4 nights in Jan 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Martin

Stayed 1 night in Dec 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
The room and bathroom is spacious modern and beautiful. The Air conditioning operates perfectly and the refrigerator is good. The TV only has 9 channel but wifi is operational. Bed and pillows are comfortable. I slept very well. I also like the front patio.
Stayed 2 nights in May 2023

10/10 Excellent

Youpeng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for vacation
Stayed 1 night in Jan 2023

10/10 Excellent

Jacques Henri

8/10 Good

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Camillo

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It’s not fancy, but I give it a 3.8/5 It’s worth the price very and although not right in the thick of things in Pai it’s a 5 minute walk to the centre

10/10 Excellent

Kevin

Stayed 2 nights in Nov 2022

8/10 Good

Marcus

Liked: Cleanliness, staff & service, amenities

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location, walking distance to the center of town. Best value for the dollar. The welcoming front desk is not Very friendly, but facility are clean and spacious.
Stayed 1 night in Mar 2020

4/10 Poor

Jay

Disliked: Staff & service, property conditions & facilities, room comfort
Paper thin walls.
Rude staff. Noisy paper thin walls. Can hear everything that happens outside and across the street. Shower water does not get hot. Key deposit. They treat you like a criminal before you even check in. Prices on the wall for everything in the room. They have a sign threatening to charge you if you leave the room dirty. Guests must ASK to have the room cleaned, it's not standard procedure.
Stayed 6 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
A decent place with a friendly staff, but a bit outdated. Hard bed.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Pretty average
I would say this place is very average for Pai. It's extremely central, so was good for the first night. However, it is very busy and noisy and rather soulless. Also there is a building site next door that makes construction noise all throughout the day. Great if you want to stay very central and the rooms and clean, but not a friendly place. Dodgy wifi that only worked intermittently.
Stayed 2 nights in Jul 2019
Response from The Heart of Pai resort on 18 Jul,2019
Thank you for staying with us.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from The Heart of Pai resort on 18 Jul,2019
Thank you for staying with us.

4/10 Poor

sepehr

Disliked: Room comfort
One night stay
The place is isolated. So make sure you have cash or you can use CC with a little extra charge. Shower is with salt water, which with the added heat and lack of air conditioning made the stay very uncomfortable. Wifi did not work. I asked for help and they were very rude and just tried to brush me off. Would not go back.
Stayed 3 nights in May 2019

8/10 Good

Nickolas

Liked: Cleanliness
Great location and value
Nicely located on the edge of town, within walking distance of everything. Bathroom is dated but for the price, a nice value
Stayed 1 night in Apr 2019
Response from The Heart of Pai resort on 13 Jun,2019
Thank you so much for staying with us.

10/10 Excellent

Atiporn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Tik on 11 Apr,2019
Thank you for staying with us, we are so happy that you enjoy your time in Pai.

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, big room with balcony.
Very well located. Comfortable room with a big balcony. Very kind staff. Restaurants and shops at walking distance.
Stayed 1 night in Feb 2019
Response from The Heart of Pai resort on 21 Feb,2019
Thank you so much for staying with us.

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Ok hotel for the money. Inside decor not very appe
Good budget hotel. Beds were ok. Room was big but no paint on walls. Felt like a concrete box.
Stayed 1 night in Feb 2019
Response from The Heart of Pai resort on 9 Feb,2019
Thank You so much for staying with us.

8/10 Good

Verified traveller

Stayed 1 night in Nov 2018

10/10 Excellent

Maayan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Jarod

Great stay
Easy fast check in. I arrived very early from chiang mai and they let me check in.
Stayed 5 nights in Aug 2018
Response from Ratchada Koovuthyakorn on 6 Sept,2018
Thank you so much for staying with us.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Basic room, quiet location.
Hotel could be a real gem with a few touches. Comfortable basic room with balconies overlooking garden path. Bathroom however needs a deep scrub. Staff are kind and helpful though not strong in English. (They are far better in English than I am in Thai. We had no issues but sorting something complicated could be a challenge). Quiet location with easy walk to all the action.

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Heart of Pai
Clean and near to cafe, restaurants and night market only need to walk 5mins from the resort. The hotel is one of the tourist check in place. For us , the bed to too hard.

6/10 Okay

B, BKK

Liked: Staff & service
The front rooms of the hotel are extremely to a bar that plays loud music until late.
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Staff & service
Bathroom lets the place down
Location was good, only a short walk to the walking street but a bit noisy at night. (Guests especially loud banging and shouting!!) The bedroom is spacious and the bed is comfy but the bathroom lets this place down. There are bugs everywhere and the shower can’t be warm and powerful; it’s one or the other. The walls look a bit odd but nothing major. Overall decent place.
Stayed 2 nights in Jan 2018
Response from Ratchada Koovuthyakorn on 5 Feb,2018
Thank you so much for staying with us.

8/10 Good

Joshua

Liked: Cleanliness, property conditions & facilities, room comfort
Good
Nice room, warm shower, comfy bed, friendly cleaning staff. 5 minute walk from town.
Stayed 2 nights in Dec 2017
Response from Ratchada Koovuthyakorn on 8 Jan,2018
Thank you so much for staying with us.

8/10 Good

Kenneth

Okay hotel
A good "resort" in Pai. Reception staff was slightly less welcoming than the most of the other hotels/motels/resorts that I have stayed in the past. The bathroom needs a little bit of updating but I can't complain since I only stayed here for one night. Parking is right next to the building in the grassy area. Make sure you spray yourself with a lot of bug spray because this area has a lot of mosquitoes. This location is a short walk to the market.
Stayed 1 night in Nov 2017
Response from Ratchada Koovuthyakorn on 8 Jan,2018
Sorry for inconvenience. We will improve it. Thank you so much for staying with us.

8/10 Good

Graham, Monterey California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget hotel
Wonderful staff, both reception and room cleaning staff. Rooms are modern and always very clean. Bed hard as with most Thailand hotels. Rooms need security boxes. Close to down town. Far enough away for the hotel to be quite. Would recommend this hotel to other travelers.
Stayed 4 nights in Oct 2017
Response from Ratchada Koovuthyakorn on 2 Nov,2017
Thank you so much for staying with us.

8/10 Good

Natalie, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good spot to stay in Pai, a short walk from everywhere you want to be. Hotel staff helpful enough. Absolutely loved Pai so we didn't spend a lot of time in the room anyway but when we did it was an easy place to relax!
Stayed 3 nights in Oct 2017
Response from Ratchada Koovuthyakorn on 25 Oct,2017
Thank you so much for staying with us.

2/10 Terrible

Wensheng

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience stay at The Heart of Pai Resor
Very bad attitude from reception manager even fighting with guest, ask reception manager give me the resort manager's name or phone number need to complain her so bad attitude, she just told me will no possible give me her manager's name or phone number, let me directly leave the message to hotel booking, they don't worry any bad review or feedback, they will never want to improve them service mind and attitude. By the way, I only stay this resort two night, and the second middle night, they change the lock in the room just opposite of my room, they didn't consider any of disturb or noise bring to guest even in the middle night, very bad expericence for me stay only 2 night in "The Heart of Pai Resort"
Stayed 2 nights in Sep 2017

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice place !
The best place so far of our travel in Thailand. Staff was very nice, polite and professional. Room with AC was really nice, tidy and charming. Very good location !
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect budget traveller hotel
Located about a 5 minute walk from the walking street, parking for your scooter, very clean. Needs new blinds thoigh. It was bright in the morning. Very happy with my stay.
Stayed 4 nights in May 2017
Response from Ratchada Koovuthyakorn on 10 Jun,2017
Thank you so much for staying with us.

8/10 Good

asia

Liked: Property conditions & facilities, room comfort
Hotel was a nice 8 minute walk from the main strip. Bed was very comfortable. Complimentary water unless you take the bottle they then charge 20 baht.
Stayed 2 nights in May 2017
Response from Ratchada Koovuthyakorn on 4 Jun,2017
Thank you so much for staying with us.

8/10 Good

TIZIANA

Liked: Staff & service, property conditions & facilities, room comfort
Good for the price
Good location, spacious room
Response from Tik on 8 Jun,2017
Thank you so much for staying with us.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel close to everything!
This hotel was amazing for the price we paid for it!!!
Response from Ratchada Koovuthyakorn on 2 Jun,2017
Thank you so much for staying with us.

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good place for couples to stay no soon thoug
Oh very nice place to stay quiet just on the border of Newtown and Oldtown everything within easy walking distance 711 just over the road filling station didn't feel surrounded really nice place to stay
Response from Tik on 28 Mar,2017
Thank you so much for staying with us. We are so happy to hear your comment.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a bit more quiet experience. You can still walk to the market very easily but it is quiet. We heard some music but nothing to loud.
Response from The Heart of Pai resort on 14 Mar,2017
Thank you so mush for staying with us.

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter
They did good job
Response from Tik on 14 Mar,2017
Thank you so mush for staying with us.

10/10 Excellent

Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bite Smiling when check into room.
some said not cleanness .
Response from General Manager on 15 Jan,2017
Thank you so much for staying at The Heart of Pai resort.

10/10 Excellent

denise, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place we have during our chiangmai /pai tour
3mins walking to the walking street , where u can find all the food to eat ,beverage to drink and souvenir yet it is not right in it where become too noisy to you the Veranda is the best place to chill with friends , where we can smoke , eat and drink ...as long as not too noisy to others :) facilities are simple yet complete , cant ask for more for this price ! absolutely will come back if i ever go Pai again !
Response from Tik on 17 Nov,2016
Thank you so much for staying with us.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Very comfortable
Rooms very nice for the price, plenty of hot water and good aircon. Only issue was when booked hotel booking stated free breakfast only to find out no breakfast available. No biggy as there are heaps of dinning options available from early in the morning to late at night
Response from แอม on 16 Oct,2016
Thank you so much for staying with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 12 Sept,2016
Thank You so much for staying with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, clean hotel close to Main Street
Very clean, modern accommodations, wish we had stayed longer.
Response from Daranee on 6 Sept,2016
Thank you so much for staying with us.