Mediterranean cuisine
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Reviews of Central Palace Hotel Federico II

4 out of 5
Central Palace Hotel Federico II
Via Principe Di Granatelli 60, Palermo, PA

Reviews

8.6

Excellent

Rating 10 - Excellent. 145 out of 307 reviews" "
Rating 8 - Good. 114 out of 307 reviews" "
Rating 6 - Okay. 36 out of 307 reviews" "
Rating 4 - Poor. 6 out of 307 reviews" "
Rating 2 - Terrible. 6 out of 307 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

bruno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable place. Nice people attending the guests.
Stayed 1 night in Nov 2023

10/10 Excellent

Claudia

Stayed 1 night in Sep 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2023

10/10 Excellent

Anthony

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
An outstanding, upmarket beautiful property. Staff were genial and helpful. Facilities and services were impeccable.
Stayed 1 night in Jun 2023

2/10 Terrible

Sean

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This is a 2 star property at best. It’s not updated, the mattress is hard, pillows are flat, the bathtub/shower is a safety hazard. They will not allow children in the pool. Sucked all around. You can also hear the neighbors breathe.
Stayed 2 nights in Jun 2023

8/10 Good

Kathleen

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

John

Stayed 1 night in Jun 2023

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

6/10 Okay

sally mars

Stayed 1 night in Apr 2023

8/10 Good

Greg

Stayed 1 night in Apr 2023

6/10 Okay

chenelle

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place was not cleaned very well. There was mould in the bathroom. The hotel staff were nice and helpful. But the cleanliness could be better.
Stayed 2 nights in Sep 2022

10/10 Excellent

Miguel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in the heart of Palermo
This is a very nice hotel located in the heart of Palermo. It is walking distance to most of the sites to see in the city.
Stayed 2 nights in Aug 2022

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sicily is dirty town but this hotel is clean
Stayed 2 nights in Jul 2022

8/10 Good

Krista

Stayed 6 nights in Apr 2022

10/10 Excellent

paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best in Palermo
I absolutely love this hotel and it’s incredible staff who are so friendly and are happy to help you and go out of their way to do so. I love how centrally located the hotel is. You can walk to the best of what Palermo has to offer in a matter of minutes.
Stayed 2 nights in Jan 2022

8/10 Good

Paola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room had a carpet Floor which is not what we like but the room was clean. the location is very central and yet easy to reach by car. Valet parking worked perfectly. Breakfast buffet very rich.
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Stayed 2 nights in Jul 2021

10/10 Excellent

Sko, Cincinnati Ohio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice size room. Centrally located. Breakfast was very nice. Would have liked coffee available in room. Most
Stayed 1 night in Nov 2019
Response from Antonello on 12 Nov,2019
We want to thank you for your review and we hope to host you again in our hotel. Kind regards

8/10 Good

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful older hotel with great style
A stately old hotel in a convenient location in Palermo. While the rooms were not chique modern up to date, accomodations were good with very large rooms and bathooms. I always like non carpeted rooms for hygenic reasons. The hotel is within a few minutes walking distance from the airport bus ( Note: do NOT take the train, it takes longer and requires a taxi to the hotel also)
Stayed 1 night in Oct 2019

8/10 Good

Linda M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
xcellent air conditioning
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is excellent. Quality and smartness of the interior is very high too. The spa is small but very impressive. I would happily stay in the hotel again in future.
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
It was fine as a city hotel, but nothing special to recommend. We got a pretty good deal so can't complain, but 2.50 euros for each 500ml of water in your room? We would not go back.
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
It simply was nothing special. The food was unremarkable and satisfying - for a bird. The wine was sparse
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a very pleasant experience. Rooms were very comfortable, clean and shower was fantastic. Breakfast was great, variety of foods, fresh and tasty. Front desk was helpful, obtained a can and was well priced.
Stayed 3 nights in Jul 2019
Response from Francesco on 19 Jul,2019
Thank you very much. We hope to see you next time Kindest regards

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Margaret, Perth WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in excellent location
Booked through a tour group that we did a 9 day tour of Sicily with and we added a day. Excellent hotel. Bed hard but had a good sleep! On first visit beautiful huge shower but floor very slippery - laid towels on the floor so we didn't fall. Great breakfast.
Stayed 1 night in Jul 2018

6/10 Okay

Nora

Liked: Cleanliness
Disliked: Staff & service
Could do better for a 4 star hotel.
Beautiful hotel in need of modernasation. Our executive room was good size but dark and the carpet smelly. I had to leave the door open when we first entered the room. There was no plugs next to the bedside tables and my husband who suffers from apnea couldn’t use his night respiratory machine. Toilettery products were minimal, however towels were of good quality. The toilet seat and bidet were very low and difficult for me to use as I suffer from knee arthritis. Breakfast was disappointing. Better than nothing, but very disappointing for a 4 star hotel. Staff at the reception were not very communicative and gave us minimal information. The only very positive thing about this hotel is its location which is perfect.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Palermo
Very modern, clean and close to everything. This wa our second stay here, and if we return to Palermo, we will stay here again.
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice hotel. A very very nice hotel. A very very very nice hotel. A very nice hotel close to the city centre. A very very nice hotel close to the city centre. A very very very nice hotel close to the city centre.
Stayed 5 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Air-con was poor so room was very warm and uncomfortable.
Stayed 2 nights in Jun 2018

8/10 Good

Dizzy, Singapore

Liked: Cleanliness, staff & service, room comfort
Nice hotel near attractions
It was a comfortable stay. Only issue I had was the hot water for the shower. Temperature was hard to control. Breakfast was very good.
Stayed 2 nights in Apr 2018
Response from Booking Office on 2 Jun,2018
Thank you so much for your review. We hope to welcome you again. Best regards

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and the friendliest staff ever!
My stay was lovely. I particularly enjoyed the hotel staff which was helpful, friendly and overall fantastic!
Stayed 2 nights in Dec 2017

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
Nice hotel conveniently located to much of what you will do in Palermo.
Stayed 2 nights in Nov 2017

10/10 Excellent

RC, SAN FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
Hotel was very nice only complaint was the hard beds I mean rock hard.. but really liked hotel - the bar and restaurant was not great . but in all would recommend this hotel and give 5 stars - also lot of good restaurants around the hotel
Stayed 6 nights in Oct 2017

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for touring old town Oalermo
Stayed 2 nights in Oct 2017

8/10 Good

Reena, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hotel in a central location
Our stay was an extremely pleasant experience. The room was a lovely size for a junior suite and the bathroom was more than comfortable for two people to use at once. The only real elements we found lacking were: bathrobes - there were none in the room which we thought was a shame. Information - I have never stayed in a hotel where the basic housekeeping information is lacking. Only details provided were numbers for reception/room service and the restaurant times for lunch and dinner. A welcome pack would have been.. well.. welcome!
Stayed 2 nights in Sep 2017

10/10 Excellent

Beth, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice intro to Palermo
The hotel, staff and location was exactly what we'd hoped for. It was our only night in Palermo and it was a great experience. The breakfast at the hotel was delicious!!! My only bit of advice, nothing to do with hotel, is for Americans to bring Euros with you. There is nowhere to exchange dollars into Euros-even at the local banks. Ciao!
Stayed 1 night in Sep 2017

8/10 Good

Dee

Liked: Cleanliness, staff & service, property conditions & facilities
central and accessible
We stayed in two different rooms on two different trips and had two very different experiences. The first room was small. The air conditioning was not very efficient and the water pressure in the shower was weak. The second room we stayed in was the complete opposite. The room and bathroom were very spacious the air conditioning worked perfectly and the water pressure in the shower was just as it should be. But the staff have been extremely helpful at all times and the hotel location is very central. The breakfast was good and had a wide choice of food.
Stayed 1 night in Aug 2017

2/10 Terrible

Lou, Seattle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NIGHTMARE in Palermo 2017
I never write reviews, but this place was horrible. The elevator was broken, air conditioning didn't work, ants were in the room (in the bed) AND the water shut off all within 3 days of our stay. When we called the staff regarding the air conditioning, the maintenance guy was pretty mean saying "this is as cold as it gets". The room was swealtering and my wife was 6 months pregnant at the time. We asked to speak with the manager during our checkout re all issues, but he wouldn't even speak to us because he said we already paid so it wasn't worth his time. It as hard to find a hotel in palermo at this price point without a bad review, but I would have rather gambled on the other hotels in retrospect because this hotel/staff ruined our trip completely.
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Big Room and huge bed.
Large room with lovely decor. Great breakfast and polite staff. Only issue was Air-conditioning. Room was too hot and we were unable to change the temperature. Good location, quiet street and walking distance to sites.
Stayed 7 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located in the city center.
Staff were very welcoming and friendly, Juicy was very helpful.
Stayed 3 nights in Jun 2017

6/10 Okay

Ruth

Liked: Cleanliness, room comfort
Slow cleaning service at check in
When I checked in I asked for a room away from the elevator do they moved me. However, this room hadn't been cleaned. I told the front desk as I left for to eat. They said it would be less that ban hour. I came back about an hour later. Still not cleaned. I reminded them. I came back 7 hours later and my room at 4:30 was still not cleansed from the previous guest. Other than this and being under the noisy restaurant it was a nice hotel.

8/10 Good

bruce, Greenwich, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The hotel is close to all major attractions. It's clean and comfortable. We asked for an iron but the staff said they didn't have any!
Stayed 5 nights in May 2017

8/10 Good

ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quiet hotel in perfect central location.
Helpful friendly staff, lovely room and good breakfast.
Stayed 1 night in May 2017

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in a quiet, convenient location.
The hotel is lovely. The design is very appealing and the rooms extremely comfortable. We loved the location; easy walk to all the sites. The breakfast is good and the staff helpful. The hotel is a great value.

10/10 Excellent

allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff
Hotel staff were amazingly helpful and friendly

6/10 Okay

Martin, Washington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, but some noise issues to resolve
The hotel Frederico II has a lot of positives. It's right in the hotel district, behind the more famous large hotels in Palermo. As other reviewers noted, it's located in a side street, which reduces traffic noise considerably. The hotel looks like it was recently renovated, and my room was gorgeous. The staff were all very friendly, and the breakfast/restaurant were stylish and pleasant. You an walk to the station in about 20 minutes, and visit all the main tourist attractions on foot. However, there were some noise issues - I just don't expect bouts of loud bangs and scrapings between 11 and 12 at night. I have to report that the noises subsided in the wee hours, though they resumed fairly early in the morning. I couldn't figure out the exact cause - maybe a problem with an elevator, or staff doing some work? I hope the hotel can address these issues, because this would be an excellent choice otherwise.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super good hotel
Ups: location, cleanliness, comfort, everything went really well. Very quiet but walking distance from main attractions within the city. Downs: Breakfast was good, some stuff was not at their best. It s a minor thing because buffet is massive, but just compared with the expectation you have for 4 star hotel.

8/10 Good

Peter, Newport Beach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient chooce
we arrived in advance of a group we were joining. The staff was friendly and very helpful; they helped us find tickets for events and recommended restaurants. With their help we got oriented quickly and were able to find our way around. Their bar and restaurant were so good we almost went twice, but wanted to check out other places