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Regis Hotel & Spa

3.5 star property
Family-friendly hotel with full-service spa and sauna

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Photo gallery for Regis Hotel & Spa

Garden
Outdoor treatment area, sauna, hot springs/mineral springs, aromatherapy
Outdoor treatment area, sauna, hot springs/mineral springs, aromatherapy
View from property
View from room
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Room service

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room, 2 Double Beds

View from room

Standard Double Room, 2 Double Beds

Highlights

Patio
Garden
Individually decorated
Free cots/infant beds
TV
Premium bedding
Separate bedroom
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Triple Room

1 bedroom, premium bedding, individually decorated, desk

Triple Room

Highlights

Patio
Garden
Individually decorated
TV
Separate bedroom
Premium bedding
Private bathroom
Cable channels
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Single Bed
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About the area

Map
3a avenida 3-47 zona 2, Panajachel, Solola

What's nearby

  • Casa Cakchiquel Arts Center - 2 min walk - 0.2 km
  • La Galeria - 5 min walk - 0.4 km
  • Lake Atitlán - 8 min walk - 0.7 km
  • Church of Saint Francis - 10 min walk - 0.9 km
  • Panajachel Municipal Market - 10 min walk - 0.9 km

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 112 min drive

Restaurants

  • ‪The Little Spoon - ‬3 min walk
  • ‪Pollo Campero Panajachel - ‬4 min walk
  • ‪Atlantis - ‬4 min walk
  • ‪Circus Bar - ‬5 min walk
  • ‪Guajimbos - ‬1 min walk

About this property

Regis Hotel & Spa

Family-friendly hotel near Lake Atitlán
A garden, a playground and a fireplace in reception are just a few of the amenities provided at Regis Hotel & Spa. Treat yourself to a facial, a Swedish massage or aromatherapy at Regis, the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a sauna.
Other perks at this hotel include:
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), hot springs on-site and babysitting (surcharge)
  • Bike parking, free newspapers and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms are individually decorated, and have comforts such as premium bedding, in addition to amenities such as free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 24-inch TVs with cable channels
  • Private gardens, LED light bulbs and childcare services

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 10 AM for a fee: USD 15 to 20 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Hot spring
  • Playground
  • Sauna

Family friendly

  • In-room babysitting
  • Playground

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a lake

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot spring
  • Hot springs open from 9:00 AM - 9:00 PM
  • Hot springs water temperature - 32 ºC
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift

More

  • 1 floor
  • 3 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws available
  • Built in 1934
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Individual decor
  • Iron/ironing board on request
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 6:30 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 10 kg per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 20 per person
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Hot springs access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 10 years old are not allowed in the spa without adult supervision

Property is also known as

Hotel Regis
Regis Hotel Panajachel
Regis Panajachel
Regis Hotel Spa
Regis Hotel Spa
Regis Hotel & Spa Hotel
Regis Hotel & Spa Panajachel
Regis Hotel & Spa Hotel Panajachel

Frequently asked questions

Is Regis Hotel & Spa pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Regis Hotel & Spa?

Self-parking is free at this property.

What time is check-in at Regis Hotel & Spa?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Regis Hotel & Spa?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Regis Hotel & Spa located?

This family-friendly Panajachel hotel is located on a lake, within a 10-minute walk of Casa Cakchiquel Arts Center and Lake Atitlán. La Galeria and Azul Maya Archaeological Museum are also within 5 minutes.

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Regis Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 343 out of 616 reviews
Rating 8 - Good. 190 out of 616 reviews
Rating 6 - Okay. 56 out of 616 reviews
Rating 4 - Poor. 14 out of 616 reviews
Rating 2 - Terrible. 13 out of 616 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eugenia

Liked: Cleanliness, amenities, property conditions & facilities
The whole settings are beautiful and the staff very friendly. Just one thing, the bathrooms need security bars.
Stayed 1 night in May 2025

10/10 Excellent

Iqui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything, I thought the price included breakfast but it didint however everything else was pretty amazing we enjoyed it and everyone was super friendly, we will be back :) Room was pretty spacious, clean very clean, even the pillows smelled clean which was great.
Stayed 1 night in May 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Room was spacious and clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place , close to everything and hot springs was very enjoyable. Very clean rooms
Stayed 1 night in Feb 2025

8/10 Good

Micah

Liked: Cleanliness, staff & service, amenities
Great location. Good parking. Bed is comfortable. Bathroom could use a remodel.
Stayed 1 night in Mar 2025

10/10 Excellent

Karlita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Excellent service. Everything was wonderful.
Stayed 2 nights in Feb 2025

8/10 Good

Evelyn

Liked: Amenities, property conditions & facilities
A nice little oasis in a bustling town.
Stayed 3 nights in Jan 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the thermal water pools are awesome.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice In Panajachel!

Excellent stay at this hotel, right off the busy strip. Super friendly staff, and clean and comfortable room. Hope to return someday. Very good breakfast as well
Stayed 5 nights in Jan 2025

10/10 Excellent

jim

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We have stayed here on 2 different trips several years apart. The hotel is very clean and the staff is very nice. The rooms could really use some updating but I would stay again if I return to Panajachel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place! Close from every thing but still very calm and quiet. Jacuzzi are amazing
Stayed 1 night in Jan 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and great staff. Beautiful, clean, spacious room and bathroom. Shower was gorgeous tile.
Stayed 1 night in Jan 2025

10/10 Excellent

Marves

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful garden. Excellent breakfast and friendly staff.
Stayed 3 nights in Nov 2024

6/10 Okay

Marty

Liked: Amenities
No air-conditioning needs total updating
Stayed 1 night in May 2025

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel close to the lake
Stayed 1 night in Aug 2024

10/10 Excellent

Devin

Liked: Cleanliness, property conditions & facilities, room comfort
Overall it was a good place to stay! Met all of our needs and it was nice having a restaurant onsite.
Stayed 2 nights in Jul 2024

8/10 Good

Dale

Liked: Cleanliness, staff & service, amenities
A great retreat right in Pana. We liked it for its location. Room was just OK. Grounds were really nice. Thermal baths were a nice surprise.
Stayed 2 nights in Dec 2024

8/10 Good

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, good rooms and very helpful
Stayed 3 nights in Feb 2024

10/10 Excellent

Suzan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not luxurious but basic and clean…and with screens on windows. We LOVED the onsite thermal pools and the staff was wonderful, always smiling and polite.
Stayed 1 night in Nov 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the gardens and friendliness of the staff
Stayed 4 nights in May 2024

10/10 Excellent

Lucy S

Liked: Cleanliness, staff & service, property conditions & facilities
Is a cozy place loved the garden and the hot stone jacuzzi
Stayed 2 nights in Jun 2024

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to stay in center of Panajachel, where all main activities are at a walking distance.
Stayed 2 nights in Apr 2024

10/10 Excellent

MEGAN

Liked: Cleanliness, property conditions & facilities, room comfort
Grounds are wonderful and great location!
Stayed 1 night in Apr 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this little hotel. A real oasis right on the Main Street.
Stayed 2 nights in Apr 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located to the main street
Stayed 1 night in Jun 2024